@Spad

Hi and welcome to the forum.

Is it just this project or others, including a new test project?

Peter

It is only with this project. I've tried another project, and a brand new project, and they both worked fine. Only getting issues with this one project.

@Spad

Since the problem occurs only with this one project I'm very much afraid that points to corruption of the one project file, for reasons completely unknown.

If you have any earlier autosaved versions of the project (with file extension .BAK) can you open any of those? If so, choose the one which was created latest - it will not necessarily be the one with the highest number - if it opens successfully, immediately save the project under a new name and then continue working. If that newest backup fails to open, go to the next oldest and try it, and so on.

HTH

Jeff

If you can't get any backups opened [the backup files .MV_ should be in the same location as your saved project (MVP) file], a drastic move would be to reset MEP to defaults:

File>Settings>Reset program settings to default. You'll lose any shortcuts you've created on the Import tab. You may lose other customised settings as well.

Re backups, I was horrified to find that a project I have been working on for months is not being backed-up, despite the familiar mouse-stealing backup/save motions occurring every 10 minutes. Backups from other projects exist, just not this one. I saved the project with a new name and now MEP is backing it up automatically. Not Happy Jan.

@emmrecs

If you have any earlier autosaved versions of the project (with file extension .BAK) 

Jeff, my backup files have an "MV_" extension. The filename before the extension is BAKx eg:

Perth Crew_BAK2.MV_

@AAProds

Hi Alwyn.

Yes, agreed about those BAK files, my mistake!

However, given it is only the one file that seems to be a problem for @Spad I would regard the option to Reset to Defaults as somewhat "overkill", I think.

Jeff

Just checking in again. I've found another project that is doing the same thing. Crashing when I try to open another tab.

This is getting frustrating, since it's looking like I'm just loosing projects left and right.

@Spad

Hi

. . . . I'm using version 17.0.3.178 . . . .

This is MEP 2018.

In the Program Settings, Display options tab try changing the Video mode to Compatability mode (Video for Windows) and check if the 'Hardware acceleration . . . .' and 'Hardware encoding' options on the Import/Export tab are unchecked - if they are not try unchecking them.

John EB
Forum Moderator

@Spad

Hi.

Have you checked you are using the latest nvidia studio graphics driver currently at version 460.89?

Ray.

@Spad @CubeAce @Scenestealer @emmrecs @johnebaker

"It is only with this project. I've tried another project, and a brand new project, and they both worked fine. Only getting issues with this one project."

 "I've found another project that is doing the same thing. Crashing when I try to open another tab."

In both cases, did the project backups have the same problem?

I'm wondering if perhaps the issue arose because the projects became corrupted somehow as you edited them. With one of them newly opened, can you generate the crash as soon as you perform one specific operation? If so please describe that step in detail.

Terry

@Spad @CubeAce @Scenestealer @emmrecs @johnebaker

"It is only with this project. I've tried another project, and a brand new project, and they both worked fine. Only getting issues with this one project."

 "I've found another project that is doing the same thing. Crashing when I try to open another tab."

In both cases, did the project backups have the same problem?

I'm wondering if perhaps the issue arose because the projects became corrupted somehow as you edited them. With one of them newly opened, can you generate the crash as soon as you perform one specific operation? If so please describe that step in detail.

Terry

 

Hey, sorry for the late response.

What I do to repeat the crash, is open a project, click "Effects" and then it crashes after trying to load it for a few seconds.

Unfortunately, now it's always crashing.
I started a brand new project, and went straight to effects and it's crashing.
So the program is unusable until we can figure this out.

@Spad

Did you try Reset Program Settings to Defaults?

@Spad

Did you try Reset Program Settings to Defaults?

It seems that resetting the program to default settings fixed whatever was going wrong.

Thank you!

@Spad

Excellent news! Happy MEPing.

@Spad

Did you try Reset Program Settings to Defaults?

It seems that resetting the program to default settings fixed whatever was going wrong.

Thank you!

@Spad

Did you try Reset Program Settings to Defaults?

It seems that resetting the program to default settings fixed whatever was going wrong.

Thank you!

Okay, it's started doing it again.
While I can keep resetting everything when this happens, that wouldn't be preferable.

Any other ideas for what might be causing this?
(The only settings I've changed have just been movie project settings. Resolution and framerate.)