Blank error dialogue box appears during MS2022 reinstall

VinceTwo-Two wrote on 11/11/2025, 8:51 AM

I am getting a blank error message dialogue box from the Installation Manager whilst trying to reinstall MS2022 Platinum after upgrading to Windows 11. It just offers 3 options: Abort; Retry; Ignore, but has no other information whatsoever. The last two options have no effect. The App worked fine before the upgrade. I have performed a complete uninstall (incl registry clean) and reinstall using the installation download from my account but the installation continues to fail with the same message. Any ideas please?

Comments

emmrecs wrote on 11/11/2025, 9:17 AM

@VinceTwo-Two

Welcome to the Magix user to user forums.

Sorry to hear about the problem you are facing but I have a vague memory that there is a post in the forum about a known difficulty when trying to install MS2022 under Win 11. At the moment I can't find the post, sorry!

I will tag a fellow moderator, @johnebaker, to ensure he sees your post and may well be able to offer more advice to you.

HTH

Jeff
Forum Moderator

Win 11 Pro 64 bit, Intel i7 14700, 32 GB RAM, NVidia RTX 4060 and Intel UHD770 Graphics, Audient EVO 16 audio interface, VPX, MEP, Music Maker, Vegas Pro, PhotoStory Deluxe, Xara 3D Maker 7, Samplitude Pro X7 Suite, Reaper, Adobe Audition CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam