I have purchased Video deluxe 2026 Plus and am having trouble importing a 4K video in MOV format into my project. Could you please help me resolve this?
Could you confirm whether the software supports 4K MOV files and whether any additional codecs or specific settings are required? If I need to convert the file, please recommend a format and settings that preserve the best possible quality.
Thank you for your help.
Hello, what was the source of the 4K MOV? I'll do a test here if I can replicate one.
FYI, despite Magix claims in the specs, some types of MOV will not open and need to be converted to MP4, even though the underlying codec is that same, being H264/AVC.
I normally use AVIDemux to convert; it's a lossless process that takes a few seconds. I have the procedure on my website here:
https://www.aaproductions.net/avidemux.htm#xl_HeadingAnchor:58i1v2X