Reasonably affordable graphics card for Magix Movie Edit Pro Plus

Tusk wrote on 9/5/2025, 4:31 PM

Hello,

A few years ago I had my computer guy build me a video editing PC that should last me while handling multiple large files. It went well for awhile until two days ago, I got an error about my graphics card, and AMD 6800. I tried updating the drivers but every time I looked again, it said the driver needed updating, and my Magix software wouldn't just accept some video, but it somehow lost my HEVC codec (that's another story getting customer support from Magix :( ).

So I brought it in to the same guy, his son is working for him. I was given the bad news that my graphics card is dead, he said they don't usually use AMD because they're notorious for overheating then dying within 2-3 years, he suggested I get a new one, but he gave me no info as to what I should get.

I told him, well you must've used them because your Dad built this one. He said, 'we don't usually build PC's here, so you must have given my Dad parts to put together...(?)'. I told him I know minimally how computers work, that's why I relied upon your Dad, so the PC was built entirely by your Dad, (over $3000), he still didn't believe me :P. (Likely trying to avoid litigation or whatever by denying they built it)

Anyways, now I'm in the market for a new graphics card and you can imagine the sticker shock I got from doing a basic Google search. Since my 'PC guy' seems to be disavowing having built the PC, his son is giving me no hints as to what I need for my PC, no parameters, how much memory etc. I'm hoping I can get some $$ help from my Youtube channel's subscribers, but I'm hoping to keep the price sub $700?

Any suggestions of a card or at least the parameters I should be looking for to edit videos, usually multiple camera and of course large files because everything is in 4k now.

Thank you

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Tusk wrote on 9/16/2025, 5:38 AM

@Tusk

Hi

Looking at the Task Manager image you posted, I see some potential causes of the issue:

Nvidia Container process is running, your computer specs do mention a Nvidia GPU is this a left over from a previous GPU? If so, it too needs removing.

John EB

@johnebaker I didn't delete it because I have no idea if it's needed or not. I have rudementary knowledge of computers and their workings, maybe less. It's like I know how to drive but don't ask me to fix the car. I saw that it says GPU but again, I know enough to know I don't know enough to do something like that.

Here's the crash reports, hardware error, that seems pretty definitive that it's the card

Reyfox wrote on 9/16/2025, 6:07 AM

@Tusk yes, click on the red "x" and the blue "view technical....". It will show what has happened.

@johnebaker as for One Drive, that was the first thing I disabled and removed. I don't need M$ to do any backing up for me. I agree, I would remove Norton and choose something that works and doesn't bloatware the computer. I'd get something like Bitdefender Free (I have the paid version). M$ Defender is good in most use cases. I have Bitdefender because I am on a network that my wife shares.... 🙃

Tusk wrote on 9/16/2025, 6:12 AM

I was on my way to removing Norton's was getting tired of their bait and switch. They'd list issues w/ your pc and tell you to click it to fix it, but it ends up only fixing some of the problems listed. Norton's kept warning me about some driver issues, I bought my last add on thinking that would fix it, but it kept showing the AMD needed new drivers, then the crash of the AMD drive, then the rest is history...

I keep Norton's for now because my Mother's PC is 'protected' by it as part of my account

Either way, yes, these things bog PC's down, for this issue, it can't be anything but the new graphics card that's the immediate issue, yes? I mean I'm resorting to using my six year old laptop to export something my recently new "video editing" PC w/ it's $800 graphics card can't do.... I have never had an experience this bad...the only resort is either a replacement or another brand?

Reyfox wrote on 9/16/2025, 6:16 AM

While there can be defective hardware, it is rare. I know that this has to be frustrating for you.

Tusk wrote on 9/16/2025, 6:33 AM

I've decided to return the card, it's too much of an investment than to 'live with it'.. I've spent over 4k on this PC now, it's within the warranty period. My laptop will suffice for now, but regardless of bloatware it has to be the card. At the very least I should try another graphics card? I don't know what my options are, this was one step up from the one the Best Buy guy was comparable to the AMD I was using and that was working just fine until it stopped installing updated drivers. Any suggestions appreciated with links if possible, thanks

CubeAce wrote on 9/16/2025, 6:38 AM

@Tusk

Have you tried downloading something like the free app HWiNFO64 that scans and reports on your computer's hardware? It should show any potential problems on any of your computer's components.

Have you tried running MEP with Norton disabled?

Ray.

Tusk wrote on 9/16/2025, 6:48 AM

@Reyfox videodeluxe is apparently part of magix, then the critical events are windows

johnebaker wrote on 9/16/2025, 6:57 AM

@Tusk

. . . . Here's the crash reports, hardware error, that seems pretty definitive that it's the card . . . .

Unfortunately not, that report tells us the error is with Windows WindowsWcpOtherFailure3 would suggest the issue is with a Windows system files or an update failure.

I would suggest you proceed as follows, note any errors or things that cannot be fixed:

Uninstall Norton, then do a full restart, Windows button, Power icon, Restart
Ensure Microsoft Defender is up to date.
Follow this procedure to do a full system scan, it also applies to Windows 11.
Do another full restart.
Test MEP again.

John EB

Tusk wrote on 9/16/2025, 7:06 AM

@johnebaker The pdf is just one page saying to get ready to reinstall, I don’t see any instructions, is it because I can only see more pages on my pc (on Reddit app atm)

Reyfox wrote on 9/16/2025, 7:14 AM

Also, if there are missing files, you can start CMD as Administrator (type in cmd in the Search box, right mouse click on the Command Prompt and choose Run as Administrator).

Once it starts, type in (or copy/paste) sfc /scannow

Let it run. If there any system fixes that aren't correct, it should fix and update. The entire process shouldn't take long on your computer. It took about a minute on my computer.

You have to also click on View Technical Details to see what they are.