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Music Maker
One answer, on 3/30/2024
RE: Using my purchase on different PCs
@Brian-Toone The current version of Music Maker is only bound to your customer account at Magix.com. So, you can simply install it on a computer and login after the start of the program. Other Magix software works differently and can only be
Web Designer
4 answers, most recent on 11/30/2023
RE: How do I change my email address?
I've got the same issue with my login email which needs to change, however when I try to change it i'm told the email already exists and it won't let me change it.
ACID
One answer, on 5/8/2024
RE: re-activating ACID Pro 5 .
@Carol-Brown You download the installer from your customer account at Magix.com and install the software. That should work, if you registered the software in the past with Sony. Simply use your old Sony login credentials at Magix.com. Old installers
Web Designer
One answer, on 12/6/2023
RE: Move 'Xara Web Designer' from old pc to new pc - how?
@Rob-Hooper You can try to deactivate the program on your old computer via the Help menu inside Xara. Or you can deactivate a previous installation in your customer account at Magix.com. Simply login, then look under 'My Products' for your version
Samplitude
One answer, on 2/1/2024
RE: Samplitude Pro X8 Midi notes automatically duplicating
@ChilCrazy I think you may receive rather more useful advice if you register at and post your question at the dedicated Samplitude Pro forum here, since I think few users of that software visit or post here. HTH JeffForum Moderator
Music Maker
12 answers, most recent on 4/18/2024
RE: Music Maker update 32.1.0.13
@Aubrey-Dallas Computer ID is only for offline activation of old Magix apps released before 2014 (yes, 10 years ago). This won't work with modern apps. If you have a serial number, you can simply register the software via the registration option in
Movie Studio
11 answers, most recent on 3/14/2024
RE: Text-to-speech subscription in Video Deluxe 2024
@Keenan-Powell Hi . . . . How do I email customer service directly? . . . . @SP. gave this information above here. Can you clarify which program(s) you have because: . . . . Video Studio 21 . . . .There is no such program, do you mean Magix Movie
Music Maker
40 answers, most recent on 4/24/2024
RE: Program reacts very very slow
@johnebaker @Can-DiveI think I could have been more explanatory with my comments. I focused on the Text Cursor for my testing since @SP. has commented on the Accessibility features seeming to be a common thread for many users' problems. I did my
Music Maker
12 answers, most recent on 3/21/2024
RE: Music Maker not working
I have the 2023 that was installed late 6-2023 and been working great! I got a new laptop and just loaded 2024 on it and it work for about 2 days and now both programs wont logon to the server and I know my login but both programs a failing also I
Movie Studio
9 answers, most recent on 4/4/2024
RE: Can't re-install Magix Movie Studio
So Disapointed! - I purchased the Movie studio online on march 2023 and was never able to use it, I can login to my profile and see it listed there as one of my licensed products, yet when I try to open it, I am asked to register, when I do so, it
Samplitude
2 answers, most recent on 3/30/2024
RE: Play Cursor is Freezing During Playback, But No Audio Interuptions
@horse Welcome to the Magix user to user forums. Since your question refers to problems with Samplitude Pro and I believe there are not many users of the Pro edition who visit and post here I would like to suggest you register at and repost to the
Movie Studio
14 answers, most recent on 3/25/2024
RE: simple update from version 2023 to 2024! Impossible to do!
@Roberto-Goncalves Something is wrong on your end. I switched to Brazil and here is what I see. When I click on Adicionar ao carrinho, it takes me to the login as I am not logged in yet. Try the site again without logging in first. John CB
Movie Studio
5 answers, most recent on 5/8/2024
RE: serial number
@Mustafa-Derbeder Hi Login in to your user account at magix.com using the same email address as you registered the program with, and select My Products. There you will see a download link and the serial number. MERHABA Programı kaydederken
Web Designer
2 answers, most recent on 11/28/2023
RE: Lost registration details
@Jeremy-Denton Hi Try logging into your account at magix.com, account login icon is top right of the home page, using the email address and password you used to activate XWD, and the select My products - there you should see you registered version
Music Maker
13 answers, most recent on 1/9/2024
RE: Purchased soundloops not accessible via offline computer
@D-C4557 Ok, I searched a little bit and it looks like version 25 was Music Maker 2018. I believe back then the in-app-store was already introduced. With these old versions you need to login, but after the login, you can disconnect the Internet
Music Maker
One answer, on 4/7/2024
RE: help please, i lost my notebok and products
@Windows-alexandredepaula Hello, welcome contact infoservice@magix.net providing all required details. Please keep in mind that this is a user-to-user forum and do not leave any personal or financial information in this forum. use your login details
Movie Studio
11 answers, most recent on 3/14/2024
RE: Text-to-speech subscription in Video Deluxe 2024
I have had to login 3x's to be able to leave a comment. Don't you think that is a little excessive? Also, I'm having the same problem with Video Studio 21 and your telling me that it is because I bought it as opposed to being charged monthly for a
Other products
One answer, on 12/10/2023
[Closed] cannot access Text to Speech
I can't access Text to Speech feature, it always appears warning "the feature is available after you login" whereas I had been logged my account on it and I have no issue with my internet connection. How to fix it?
Music Maker
16 answers, most recent on 2/18/2024
RE: MM2019 Prem unable to log into store
@Dustin09 it does show that I have previous activated MM2019 but that means nothing to MM2024 This should allow you to download all the features of MM2019 in MM2024, including more than 8 tracks. Please check the Download tab in 2024 in case
Movie Studio
2 answers, most recent on 2/29/2024
RE: need activation code
@Charlisa-Anderson Hi Did you scroll further down the email, the trial code begins with TRIALC- followed by a sequence of 6 sets of 5 numbers separated by hyphens? If not then check your account at magix.com, login here, and see if the trial number
Music Maker
40 answers, most recent on 4/24/2024
RE: Program reacts very very slow
I've done a bit of testing using the Text Cursor, and as far as I can see, running Music Maker from an Admin login has the same effect as setting Music Maker to "Run as Administrator" when using a non-Admin login. Thoughts anyone?John @gjonny I
Web Designer
2 answers, most recent on 1/24/2024
RE: Support
@William-Marzul5472 Hi Magix no longer sell any Xara products, so if your site is hosted with Magix-Online, then I would advise you to move your site and domain names to Xara. Depending on the version of Web Designer you have, your hosting may
SOUND FORGE
7 answers, most recent on 1/15/2024
New License Purchase For Sound Forge Pro 17
I just purchased a new license for version 17 as opposed to an upgrade. I downloaded all content for two different MAGIX software license purchases. In total I have 9.8GB of software installation content. Will I be able to download all of this again
Audio Cleaning Lab
3 answers, most recent on 12/16/2023
RE: Cleaning Lab 16 Has A Reported Virus
@jnpurdy Hi Where did you get the installer from? If not from your account at magix.com, then download it from there. Login with the email address and password you used to activate Cleaning Lab and select My Products - you should see the download
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