• SOUND FORGE

  6 answers, most recent on 7/31/2025

  RE: sound forge 17 wont open
  @Sarah-Lochridge Thanks! This line here makes me think that the Magix Low Latency audio driver (which is an old, rebranded version of the ASIO4ALL driver) is crashing. Faulting module name: mgxasio4_x64.dll If you want to uninstall Magix Low Latency
• Movie Studio

  26 answers, most recent on 3/18/2025

  MIX option missing in Chroma Key
  I noticed when I updated my Movie Studio 2024 Suite that the MIX option is missing under the Chroma Key effect. I have used this option numerous times in the past and have tried to duplicate the results using other means (like stacking videos and
• Movie Studio

  5 answers, most recent on 7/20/2025

  RE: MP4 problems
  @Anthony-Sferlazza Thank you! Now we need you to tell us a lot more about your computer: Operating System version and build; Type, Size and amount of free space on your hard drive(s); processor make and model; amount of RAM installed; GPU make and
• Movie Studio

  43 answers, most recent on 3/7/2025

  RE: Audio not importing
  @Gary-Beckwith Hi If @Gid suggestions do not result in the audio being heard we need more information The specification of your computer system including Windows version and program version number as found under Help, About., see this topic for
• Movie Studio

  12 answers, most recent on 4/23/2025

  RE: Error after installation when opening program
  @grahamgrubb Previous posts which you have made refer to MEP 2013. Exactly which version do you now have? If it is still 2013 then, as you were advised in this thread , it is almost certainly not compatible with Win 11. OpenCl.dll is part of your
• Movie Studio

  9 answers, most recent on 6/8/2025

  Update plugins
  I am considering updating to Video Deluxe 2026 the plus version, from Studio 2025. My question involves the added plugins. I already have all of them from previous purchases and I expect my Pixelan and New Blue Total FX will be picked up or can be
• Video Pro X

  22 answers, most recent on 5/30/2025

  RE: newblue display is faulty in timeline monitor
  @Can-Dive Try creating a 30 fps project, uploading a 25 fps clip... Finally, test by changing the frame rate and resolution. When zooming in on the monitor/project, most tests fail to color! Evaluate why some videos don't work and others do. In my
• Video Pro X

  22 answers, most recent on 5/30/2025

  RE: newblue display is faulty in timeline monitor
  @Reyfox, @Gid, @CubeAce, @Roberto-Goncalves Hi everyone This topic has forked into this topic and is splitting responses, can we keep this topic as the main topic with respect to the NewBlue effects issues please. . . . . . All the
• Video Pro X

  6 answers, most recent on 3/6/2025

  RE: Bug in Video Pro X 16
  Thank you for this information. It looks like I would like to treat it as a third monitor then. I would like the Preview monitor to be in the left monitor so I can work on it there. I then want a full screen preview in the right monitor so I can see
• Movie Studio

  46 answers, most recent on 4/10/2025

  RE: Stereo not supported - burning disc
  Hi, thank you for your continued support. So to attempt to eliminate everything I can, I uninstalled the program, re-installed, downloaded all 'extra content', checked that HEVC was not available. I then reactivated HEVC codec, made sure it
• Movie Studio

  43 answers, most recent on 3/7/2025

  Audio not importing
  Hi! I have been using an old version of Movie Studio (v13) for a while and figured it was time to upgrade. Having some major issues with the new version. I'll start with one problem, when I import a video file, there is no audio. with v13, whenever
• Movie Studio

  2 answers, most recent on 6/9/2025

  Magix 2025
  I updated finally for a low price, when I have my videos to the timeline, as I place a title in 1 the Mouse I am able to move but the actal program is doing something I must wait for it to unlock, I can not click on Anything, as soon as it unlocks I
• Movie Studio

  11 answers, most recent on 4/11/2025

  RE: Extending or shortening the entire project
  Interesting. I repeated your sequence but for some reason it didn't want to work the same way. I have 6 tracks, not like in the example, and additional tracks are with text objects, MMS template objects, with sound effects. After selecting all
• Movie Studio

  16 answers, most recent on 8/20/2025

  RE: Unable to install proDAD VitaScene V5 PRO in Video Deluxe 2026 Premium
  Hello, good morning and thank you for answering. I watched the video, and those transitions or effects are in the "Effects" tab, which, as I mentioned, I do have active. However, if you click on the transitions tab, only one appears. These are the
• Movie Studio

  46 answers, most recent on 4/10/2025

  RE: Stereo not supported - burning disc
  Yes my mistake, I was confusing the trial version that was suite that I had tried before this one, hope this has not caused to much trouble in the diagnosis. Yes it is the base version, however I would not have thought this would not be an issue in
• Samplitude

  30 answers, most recent on 7/10/2025

  RE: Samplitude Music Studio X8 - suddenly crashing
  On Windows 11.......in settings/windows update /update history/recovery.....there is an option to "Fix problems using Windows Update. When you hit installl now it brings up a box saying We'll repair components and system files. When you hit OK, and
• Rescue Your Videotapes!

  3 answers, most recent on 4/3/2025

  cannot install driver for premium video wandler
  I have used "Rescue Your Videotapes" (ver. 5.0.3.113) with the black videowandler. Recently I had to replace the video grabber, so I bought "Video Saver" (ver. 8.0.0.28) which comes with the premium video wandler. For some reason, my laptop will not
• Photostory

  12 answers, most recent on 8/9/2025

  RE: where is music in deluxe 2021
  Forgive me if I'm posting this in the wrong place, the format is really complicated. My last few slideshows on Photostory Deluxe have worked fine (but boy do I miss Photostory Easy). This time, however, I can't figure out how to get the audio files
• Movie Studio

  9 answers, most recent on 7/31/2025

  RE: How long does it take for customer support to respond?
  Hi Reyfox I installed Chroma Key Studio after updating to Magix Video deluxe 2025 Premium. Weeks later I changed the CPU on my computer and did a clean install of the whole system and now the Boris plugin tells me that it is already activated on
• SOUND FORGE

  4 answers, most recent on 5/1/2025

  snapping
  I have Sound Forge Pro 18 How do I tell if snapping is enabled or not? Particularly, snap to zero crossings. I know where to find these options; Options > Snapping, but the buttons don't change color or anything to indicate whether they are
• Video Pro X

  6 answers, most recent on 3/6/2025

  RE: Bug in Video Pro X 16
  Thanks for the information. I did not know I could click on the width or Heights setting and then drag it to get incremental sizing. It is hard to type in a value as I really would be only guessing, but getting continual change by dragging would
• Video Pro X

  11 answers, most recent on 4/22/2025

  RE: 3 and 4 Point Editing
  Hi, (Forgive me, I'm asking a "simple" question and I believe it's also related to editing points) 1- I selected the interval of a video in the "monitor program". I know that I can "drag" the selected content to the timeline where it is
• Movie Studio

  27 answers, most recent on 4/20/2025

  RE: Activate Mpeg 4 Codec in Movie Studio 2025 Platinum
  @William-Keeth Hi. Thanks for the file download. I have tested and now deleted it from my system. The file did not present any problems with loading into my copy of MMS 2024 or VPX, or with playing or exporting the file. Conclusion must be something
• Samplitude

  No answers, created on 4/9/2025

  Avoid artifacts after time stretching.
  Hello!I recorded a simple material, acoustic guitar, vocal, drum, bass. The drums and bass are Vsti, the vocal and guitar are normal recordings. Started to mixing the whole material, but realized, that the song needs more BPM. Original was 172 and