• Photostory

  One answer, on 4/23/2026

  RE: Loss of orientation in Slideshow Maker 2
  @Peter-Widt Hi The issue you are having would suggest the images are from a mobile phone and were taken in different orientations, ie some are vertical (portrait) and others horizontal (landscape), or if from 2 different devices, one of is a mobile
• Video Pro X

  3 answers, most recent on 3/27/2026

  RE: Program Settings irritations
  @John-Elmer Hi, 1. The File Open is Ctrl+O, not Ctrl+Q. No, unfortunately, at least I have not found a way. You will still have to click on Open on that "splash" screen. Did you try turning off this screen by clicking on the settings gear at the
• Music Maker

  One answer, on 2/1/2026

  How to make this sound disappear?
  I have MMM 2026 Premium and this "whooshing-wave" sound keeps coming back to haunt me from time to time. Does anyone know what is the deal here and how to remove it for good?
• SOUND FORGE

  15 answers, most recent on 5/8/2026

  RE: Unable to Activate SF18 Pro after a reformat of my computer
  With my my last logged support ticket, I was advised the below: ----------------------------------------- Hello and welcome to MAGIX, Thank you for contacting us. We will forward your message to one of our employees. Best regards Your MAGIX
• SOUND FORGE

  4 answers, most recent on 3/24/2026

  Goodbye Sound Forge
  Like a lot of people here, I've been a lot time user and a fan of Sound Forge since version 4.5c, when was it still developed by the amazing Sonic Foundry. It (was) a brilliant editor. Easy to use, fast, reliable. Things got much worse after version
• ACID

  6 answers, most recent on 3/26/2026

  RE: Acid Pro 10 metronome volume
  Try REAPER it will do all the things you're asking AP to do...and it's much more stable.
• Movie Studio

  2 answers, most recent on 2/19/2026

  Activating the "Extra" (included) effects packages in Movie Studio 202
  I have tried contacting NewBlue, proDAD, and Magix for support (the latter cannot even create a support ticket - "The support request could not be saved."). I bought Magix Movie Studio 2024 Suite on 29 December 2025. I have today (18th Feb 2026)
• Movie Studio

  7 answers, most recent on 2/20/2026

  RE: Crashing in Windows 10
  I had same issue and my pc is latest spec. Problem appears to be that, although spec says Nvidia recommended fo 4K, the software is not compatible with nvidia drivers an I had to disable the hardware acceleration and force it to use the intel
• Rescue Your Videotapes!

  3 answers, most recent on 1/10/2026

  RE: Hi8 Blue Screen
  @AAProds Thanks for the response. I’ve tried connecting the camera to the TV using the same composite cable and I’ve no picture on there either so it looks like that’s the issue. I’ll order another one and hopefully that will sort it. Thank you for
• SOUND FORGE

  One answer, on 4/20/2026

  SFP 18 b21: Waves plug-ins have started crashing SFP
  I have a request in to Waves about this, also a query on the BorisFX forum, but I thought I'd check here as well to see if anyone has any ideas on this issue. I've been using SFP 18 b21 since Oct 2025. I use Waves v16 plug-ins with the program.
• Other products

  32 answers, most recent on 5/30/2026

  RE: HOW TO CONTACT SUPPORT VIA EMAIL OR PHONE PLEASE
  Jeff, I have Vegas Pro v. 18 and 19. Last year, one payment renewed both of them. Does this Boris suggestion seem like it's correct?
• Movie Studio

  32 answers, most recent on 4/2/2026

  RE: Export quality from RTX Ti3060 far inferior to UHD770
  @AAProds Sorry Al. Read your post more carefully and changed my question.
• ACID

  3 answers, most recent on 1/1/2026

  RE: Missing ExpressFX Reverb DLL in ACID Pro 8.0.12 on Windows 11 Home
  Thanks for your reply Jeff. Apologies for the parallel post. My previous post appeared to be a dead end, so I decided to try a different tack to get the specific file I need. As for support, I did 'reply to the reply' as prompted by the AI bot, but
• Movie Studio

  13 answers, most recent on 3/21/2026

  RE: MAGIX Video deluxe 2026 Premium - time line list
  @idd-2016 Hi Thanks for the hint, however, that is not what I was asking @browj2. In my previous post, you will see that I am already in the EDL dialogue and the Video and Audio options panes appear to be truncated. Does your dialogue show more than
• Movie Studio

  32 answers, most recent on 4/2/2026

  RE: Export quality from RTX Ti3060 far inferior to UHD770
  @AAProds Greetings Al, Ever since the Nvidia 590 series driver debacle just before Christmas 2025 I've had problems with my 4060 - possible slightly different to your because I'm using MS2025 which hasn't had the updates. I rolled the driver back to
• Movie Studio

  32 answers, most recent on 4/2/2026

  RE: Export quality from RTX Ti3060 far inferior to UHD770
  @AAProds Greetings Al, If it's any help, for such problems I use Exiftool (which is Command Line only) and Exiftool GUI here https://exiftool.org/gui/ ( I found out about this program here
• Off topic

  163 answers, most recent on 6/12/2026

  RE: Magix support has not responded to support tickets for months
  @Gr8fuldan Hi . . . . everyone keeps saying to log into your account. . . . thus I forgot my password. I put in for a change of password under forgot password and got no email back. . . . . You wouldn't, the email is sent to the old address with
• Samplitude

  One answer, on 1/26/2026

  RE: CC 123 interfering with MIDI Learn
  @Phillip-Orphan You can check the MIDI Monitor for incoming MIDI messages in the hardware controller setup inside the Samplitude program settings or make a short MIDI recording of CC74 and then look up in the MIDI Event List if CC123 was recorded as
• Movie Studio

  21 answers, most recent on 6/17/2026

  RE: Formatting Drive
  @johnebaker @me_again @AAProds Hi John. On reflection what I should have written was 'There may be too many variables of individuals user cases in how they distribute their files across a system for conclusive individual results'. It was in no way
• Movie Studio

  14 answers, most recent on 3/26/2026

  RE: Hardware Rendering
  @Carl-Johansson HI . . . . .  I hope some others that are starting out video creation will not purchase the top tier gaming system and then discover a less costly system is just as good . . . . I totally agree with that. The concern I have with
• Music Maker

  6 answers, most recent on 4/3/2026

  RE: Wont start
  @David-Pook Hi Did you try a full Restart, not Shutdown, of the computer? If this does not work then. . . . . So i uninstalled it, re-installed it and still it wont start. . . . This can compound the issue you are having unless you did a full
• Movie Studio

  21 answers, most recent on 6/17/2026

  RE: Formatting Drive
  @me_again Hi Andy. I think it's a great question as there used to be advantages and disadvantages to doing either regarding access times or amount of wasted disc space used. How much of that still holds with SSDs and faster computers in general I'm
• Photostory

  15 answers, most recent on 1/28/2026

  RE: 2026 Manual doesn't agree with program - Split Photostory, etc.
  @doane HI You can ignore that 'error' message it means there is no set GPU which can hardware accelerate the encoding of the video. The CPU will do all the processing and encoding, however it will take considerably longer to complete. However if the
• Movie Studio

  No answers, created on 12/28/2025

  I'm looking to upgrade
  Hi, Would you be able to explain the difference in details of what I would be really getting or missing out on if I just settle for the movie studio 26? I have Magix movie studio 25 deluxe and it has been a pleasure using it. I do however want the