Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

@Gid Hi Gid Thanks for the list - it shows you do have the Dolby DTS installed, this may be what is allowing you to play the audio from the 2 sample clips. 0x0190 DTS DS Digital Theater Systems, Inc.0x4243 Divio's G726 Divio, Inc.0x0030

Movie Studio

69 answers, most recent on 8/10/2025

Unable to import MKV files into Video deluxe 2026 Plus, Windows 10

Unable to import MKV file into Media Pool in Video deluxe 2026 Plus, Windows 10. MP4 files work fine, even over 60 mins, but even a 2 minute MKV will not preview in Import. Is not file size as MP4 file of 2 GB is fine but MKV of same size, 2 GB, is

Audio Cleaning Lab

14 answers, most recent on 3/4/2025

RE: saving to MPEG 4

@jamesglynn Hi Jimmer Thanks for the MediaInfo data. For the most part the file is standard h.264 encoded video with AAC encoded audio and Constant frame rate. What is 'not good' is the video bitrate which is very low for the resolution and frame

Movie Studio

3 answers, most recent Yesterday

RE: Movie Studio Platinum - how to download?

@Simona-Krasulov Welcome to the Magix users forums. First, Movie Studio Platinum and Video Deluxe 2026 are totally different products. That is why your serial key for the former can never be used with the latter, sorry. You need to go to your Magix

Web Designer

34 answers, most recent on 8/1/2025

RE: Publishing to OVH Cloud

Thank you for responding so quickly. The domain transfer took place a couple of days ago and I have received a message to say that it is complete. The account at OVH was also set up just a couple of days ago. I am having difficulty getting help from

Movie Studio

15 answers, most recent on 6/8/2025

Export results not accurate to settings.

Hi, all! I've encountered yet another bizarre scenario! In the movie settings, I specify that I want my 59.94FPS video file as 60FPS but it's exporting as 30FPS. I go into settings, then Movie, then on the Movie settings tab, I have "HDTV" set,

Movie Studio

69 answers, most recent on 8/10/2025

RE: Unable to import MKV files into Video deluxe 2026 Plus, Windows 10

@AAProds Thanks for your samples. I own a Sony TRV120E and have converted all my NTSC, PAL, 8mm and Hi8 tapes using it. Can I assume the capture with the GV-USB2 was to Magix MXV format? Watching your two video clips there is no noticeable

Video Pro X

62 answers, most recent on 5/15/2025

RE: Should I choose Video Pro X or Vegas Pro?

Thanks for further comments. Yes, I want to be able to export .m2ts.When I edited on my old PC with Premiere Elements, I imported .m2ts files (bitrate 24 Mbps) from the camcorder. After editing the quality looked the same. So I exported .m2ts

Music Maker

22 answers, most recent on 3/20/2025

RE: New Install; Music Maker 2024 - Laggy and Crashes

I found several things helpful here, thank you everyone! MMM 2024 frequently crashed and took 15+ seconds to register mouse clicks once I got it going. I did not have Text Cursor turned on. I exited Windows 11's screen magnifier, it helped a small

SOUND FORGE

27 answers, most recent on 8/16/2025

RE: MP3 conversion glitches

Yes, I rendered from Reaper. And it was the first time I was rendering with live effects on the tracks. So here's the full audio journey: 1) recorded voice artist using Reaper; exported as 44 kHz, 16 bit, mono WAV (have been doing this for maybe 15

Movie Studio

15 answers, most recent on 6/9/2025

[Closed] AI Media Management in Video Deluxe 2026

Just some observations and thoughts on the AI Media Management: 1) Very slow, but that is to be expected since the program is 'looking at' each video file. 2) It breaks up the same scene (not file) into many parts. one example: I had a video of

Movie Studio

25 answers, most recent on 8/7/2025

RE: Any decent support for Insta360 videos yet?

I chose the "VID_20220625_140410_00_008.insv" file from Candive's link, changed the extension to "MP4" and it opens fine in Magix: Running it thru AVIDemux for a lossless "copy, copy" to MP4 also worked. @WarbirdVideos If you have an ongoing use

SOUND FORGE

42 answers, most recent on 5/28/2025

RE: Batch Processor Crashing

@ItsMeTho Hi Thanks for the sample files, they are 'standard' CD quality WAV and they playback fine on my audio system irrespective of the audio system being set to 48kHz 16bit or 24 bit, Using the standard Windows codecs,and those installed with

Music Maker

8 answers, most recent on 5/26/2025

Customer Support

First off I bought the full year subscription for the Music Maker, but recently (on 3 different computers) The Magix Music Maker will crash all the time, then its a 5-10min restart of the program. I have lost a few songs this way and it has become

SOUND FORGE

16 answers, most recent on 3/28/2025

RE: slow down on exported music

@mark-p8189 HI Mark Thank you for the test file, the good news is, there is nothing worng with the file, it is standard MPEG audio CD Quality, though the bitate is high, this is unlikely to cause the issue. Format :

Samplitude

2 answers, most recent on 3/18/2025

Latency in VST playback on Samplitude Pro x8

Hi everyone, Hope someone can help. I'm totally new to using this kind of software (having previously only used Audacity in the past). I've connected my Clavinova via midi to my laptop through USB. Recording is all working fine... however the

Audio Cleaning Lab

14 answers, most recent on 3/4/2025

RE: saving to MPEG 4

my sound forge cleaning lab 4 is registered but will not save to MPEG4 why can i save to MPEG4 from the older magix cleaning lab 2014 premium? magix tech service has closed the ticket with no help! they tell me they can't reproduce it on their end

Movie Studio

44 answers, most recent one hour ago

RE: "Takes" functionality

@Pete-Lowland @johnebaker @Bol @AAProds @browj2 @CubeAce Hi everyone, I think I worked out why I could not replicate @Pete-Lowland's workflow on triming Takes. I am using MMS2024 but would be interested if the same issue (bug) is in VDL2026. Here

Movie Studio

44 answers, most recent one hour ago

RE: "Takes" functionality

@Pete-Lowland @johnebaker @Bol @AAProds @browj2 @CubeAce Hi everyone, I think I worked out why I could not replicate @Pete-Lowland's workflow on triming Takes. I am using MMS2024 but would be interested if the same issue (bug) is in VDL2026. Here

SOUND FORGE

27 answers, most recent on 8/16/2025

RE: MP3 conversion glitches

I'm stumped, Rick, because I've now used three PCs and not all even in the same location, and with different software: REAPER, Sound Forge 14 and VLC Player. Two with Windows 10 and the other with Windows 11. I have a new PC at home using an old

SOUND FORGE

27 answers, most recent on 8/16/2025

RE: MP3 conversion glitches

Hi Rick, wow that's a lot of effort to see if you can reproduce this issue. I really appreciate the lengths you've gone to here. Bizarrely, I don't think I have a glitched file remaining (I'll check the recycle bin) because once I identified the

Video Pro X

17 answers, most recent on 6/13/2025

RE: VPX 17 - project folder - transferring clip from list to timeline

@Can-Dive Hi, As for the Scene/take bug, you indicated that you had reported it before, did you receive any feedback from Support acknowledging it as a bug? I also raised this in a follow up message to a ticket started on January 11, 2022, along

Video Pro X

16 answers, most recent on 3/27/2025

RE: VPX16 Shot Match - How to (Help?!)

@johnebaker I would add that if the match is not good, you can reset the 'match' by unchecking the Match Shot button then repeat steps 4 - 6.. Good advice, thanks for the feedback. If you wish, do a Tutorial , a PDF file with the instructions and

Video Pro X

27 answers, most recent on 3/28/2025

RE: .mov file is disappearing over time

@Joshua-Burner Hi Thanks for the example video, I assume you have not uploaded the original .MOV file as @Gid has asked for, due to it being a purchased video file and the licensing stops you sharing the file with us. Download and install MediaInfo