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  • ACID
    3 answers, most recent on 1/1/2026
    Missing ExpressFX Reverb DLL in ACID Pro 8.0.12 on Windows 11 Home
    Happy new Year everyone. I need the original ExpressFX Reverb DLL that ACID Pro 8.0.12 (Build 26) normally installs via DLM. On my fresh Windows 11 Home 25h2 installation, the DLM fails to initialize, and therefore the ExpressFX Reverb plugin is not
  • Off topic
    159 answers, most recent 2 hours ago
    RE: Magix support has not responded to support tickets for months
    @Frank-Pietrantoni9884 Hi Frank, We're off-topic here, but: In your first post, you mentioned that it was your "desire to upgrade to Vegas Pro 23" which, I presume, you are already using a version of Vegas. If it's Vegas 22, then you have the EULA
  • Photostory
    20 answers, most recent on 2/28/2026
    RE: Photostory 2026, "RC String 8875 not found"
    @David-Robinson5527 Hi I, too, had a repeat email asking for more information that I had already given along with an image of the issue. To ask for a refund, email infoservice@magix.net. I would also suggest you include a link to this topic. The
  • Photostory
    9 answers, most recent on 2/3/2026
    RE: Magix Travel Maps - OpenStreetMap issue
    Update to previous post. I sent a request to technical support and received the following automated response: Dear Customer, I am an AI support agent for MAGIX, and I am responding to your inquiry based on our knowledge base. The issue you are
  • Off topic
    159 answers, most recent 2 hours ago
    RE: Magix support has not responded to support tickets for months
    @Steve-Jones3743 Hi The email address I gave @Gr8fuldan was, and AFAIK, still is not an AI bot, and was/is the customer service contact address, not Support. How long a response will take is an unknown at this time., with all the changes last
  • Music Maker
    2 answers, most recent on 2/11/2026
    RE: I Need To Enhance MP3 Audio Files From LPs
    @Oka Suno pretty much sends them through an AI model and recreates the music from scratch. Their license agreement definitely doesn't allow you to upload music that wasn't made by yourself, so that's why you cannot upload such music there. If
  • Off topic
    40 answers, most recent on 1/26/2026
    RE: [Closed] Does Magix have customer support?
    I purchased a Magix software product last week via the Magix website and paid via PayPal, the payment went through, but errored out when redirected to the Magix website. I’ve opened up a support ticket, emailed the email address provided in the
  • MAGIX
    34 answers, most recent on 3/31/2026
    RE: New "owners/developers" of Sequoia, Samplitude and Music Studio.
    @SP. I was a alpha/beta tester for Pinnacle Studio, Videostudio Pro and Paintshop pro for over a decade, so have a lot of insight of what happened, especially with Pinnacle Studio where the PM was a good person. And while you don't need a computer
  • Music Maker
    2 answers, most recent on 6/3/2026
    Loops Unlimited Not Syncing to Music Maker
    I recently purchased a monthly subscription to Loops Unlimited. The service was not syncing to Music Maker completely. After a lot of different attempts at fixing it, I unsubscribed. However, Magix claims I can use the service with full
  • Video Pro X
    9 answers, most recent on 1/20/2026
    RE: No output option at 100fps for 4k-100fps video
    Thanks for that info. I'll have to see if that WMV file can be re-compiled back to an .mp4 clip at 100 fps with AVC or HEVC codec with a different video editor without much loss of detail of a 4K video. But I have to wonder why VPX is not setup to
  • Movie Studio
    14 answers, most recent on 3/19/2026
    RE: Separating Audio Tracks Video deluxe 2026 premium
    @Gid Hi, Good example, but I don't think that this is what the OP is talking about. It all gets a bit complicated. Your example is one that has separate audio on each of the left and right channels, but there is only one track. When there is
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