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@david-simms Hi This topic is about Magix support not Music Maker, your post has been hidden. Please repost your question in the correct section of the forum, when you click New Post top of this page select in the Category option box Audio, Music

Movie Studio

One answer, on 1/14/2026

[Closed] Sucking, suck moive studio 13

Movie studio 13, got it in one of three places. how to answer, installed on new computer. wont let serial number work or authentication code. sent to page that wont connect and times out. went to MAGIX cant find MY PRODURTS. Product has not been

Movie Studio

6 answers, most recent on 2/7/2026

RE: [Solved] Background app from Magix

@me_again Hi Andy, A long time ago, MEP used the Firebird SQL Server (FABS) to connect to the database created using PhotoManager and MP3 Deluxe, I believe. If you added files to the database and categorized anything, they would show up in MEP under

Video Pro X

One answer, on 5/8/2026

RE: [Closed] Render do not work and it freeze in Vegas Pro 22 P3-

@rolando-cosacov You'll need to ask your question on the new Vegas forum here: https://forum.borisfx.com/ FYI, it's not a good idea to post your details (such as your P3 number) in public forums. Others might use them to take over your product. I

SOUND FORGE

8 answers, most recent on 4/8/2026

RE: Magix Sold Sound Forge!

There is a new Sound Forge forum on Boris FX as well. Not much activity there though.https://forum.borisfx.com/c/sound-forge/57 I do not know if there are plans to eliminate the Magix SF forum. The 'Vegas Creative Software' (Magix) forum is gone..

Video Pro X

2 answers, most recent on 3/30/2026

RE: [Closed] Vegas 23 VCRUNTIME140_1.dll - can't start

@Komaryt Try this thread on the VEGAS forum https://www.vegascreativesoftware.info/us/forum/warning-ms-visual-c-14-50-v145-kill-vegas-download-the-fix--150332/ But be quick as the Vegas forum is moving in a few days to a new home.

Off topic

163 answers, most recent on 6/12/2026

RE: Magix support has not responded to support tickets for months

Just a follow-up on the comments from the now banished user about Magix On-line World and Xara On-line and to clear up any misconceptions about the statements: As of 2025, OVHcloud has taken over as the hosting provider for Magix and Xara Online

Music Maker

8 answers, most recent on 12/30/2025

RE: Soundpool problem

MUSIC MAKER 2026 ULTIMATE All features from MUSIC MAKER 2026 PREMIUM + 26 powerful extras: Vandal Virtual Guitar Amp, over 9,000 high-quality loops, 5 brand-new Vita Instruments, and a collection of coreFX and colorFX for more depth and texture.

Music Maker

8 answers, most recent on 2/25/2026

RE: I want to change my payment method

@Kaspars-Mincans Please follow the advice given earlier in this thread. @Kurt-Wikstrm Your post here has been hidden since it has nothing to do with the question raised by the original poster. Please do not hijack another user's thread in this

Video Pro X

2 answers, most recent on 3/13/2026

[Solved] Intel Arc PRO B60 GPU causing white flickering exporting 4K video

Hi community and Magix, I recently up graded and built and new computer. Processor - Intel(R) Core(TM) Ultra 9 285K (3.70 GHz) Installed RAM - 128 GB (127 GB usable) System type - 64-bit operating system, x64-based

Other products

One answer, on 5/17/2026

[Closed] Crashing Vegas 20.0

Each time I open Vegas 20.0 on my Win11 PC it crashes. I've tried all the things ChatGPT suggested - disabling the plyugin folder, fresh installs, trying to start Vegas in safe mode, etc... but nothing. The crash report says ntdll.dll is at fault,

Movie Studio

21 answers, most recent on 6/17/2026

RE: Formatting Drive

@AAProds 64k. Blimey Al, that's a straightforward positive reply. Thanks. See that spanner in those works? Now I've got to rethink what it's new purpose in life is 😠🤓😃. It's a good job I've not done anything with it yet. AndyW

Movie Studio

One answer, on 1/17/2026

[Closed] Another complaint for NVIDIA & MAGIX ruining Vegas Pro 22

Just venting my frustration at NVIDIA and Magix for stuffing vegas pro 22. Massive pain in the ass that we have to run old drivers, especially with DLSS 4.5 being supported on the new drivers. Rolled the drivers back after a heap of time wastedd

Off topic

31 answers, most recent on 5/29/2026

RE: Stopping pop-ups from MAGIX on PC Boot

@rickduley Hi Rick . . . . The problem is than none of the settings actually disable this . . . . They won't, from your image that looks like an Ad rather than a 'news' article from within the program. The ad should have a grey gear icon bottom left

Movie Studio

6 answers, most recent on 6/15/2026

Video Deluxe 2026 - Phamtom Audio in movie playback

I have a problem where audit is playing where there is no track for it make it appear like a 'phamtom audio'. There is no audio tied to the track, and in fact I moved all tracks to the right to have nothing at the playback mark and yet the audio

Movie Studio

One answer, on 4/17/2026

Re-installing Magix video delux 2026

Hello Madam, Sir, At a certain moment, my (new) laptop worked not well. Windows and magix did not work anymore, like other programs. Windows works again, so now I try to fix the Magix problem, but I don't know how to re-install the Magix video delux

Movie Studio

5 answers, most recent on 4/18/2026

RE: LOSS OF OF PLAY BACK BAR.

I am using Magix Movie Studio 2024. I have recently changed to a new computer with Windows 11. But now using the Magix to create a video appears to slightly different. The play bar has disappeared when I open the video. I need to do more edits,

Movie Studio

46 answers, most recent on 1/28/2026

RE: BEWARE Latest Nvidia GTX 591.44 Drivers

@emmrecs I'm sure you're correct Jeff. If they're true to form with past versions, if you want bugs fixed, buy the new version. Great for sales but not so great for customer loyalty although, to be fair, this problem isn't a bug it's something

Movie Studio

5 answers, most recent on 2/14/2026

RE: [Closed] No My Products shown in my account

So I have 14 platnuim and want to download it on my new computer. I have the serial number but its not in my products in my account, only 13. I keep telling support this but its like talking to a fence post. They can't understand. I tried to

Video Pro X

3 answers, most recent on 3/27/2026

RE: Program Settings irritations

@browj2 Hi John . . . . "Skip this window on start." . . . . This skips the window on start, going straight to a new empty timeline. @John-Elmer Turn the above option on, then use the option indicated below to go direct to the root project folder a

SOUND FORGE

9 answers, most recent on 6/4/2026

RE: Is this the end of Sound Forge?

@WhyB Sound Forge Version 12 works well. It is the version I continue to use, even though it lacks modern features such as ARA. Should Boris FX fix the remaining bugs in Sound Forge 2026, I will likely upgrade. However, since the company is

SOUND FORGE

8 answers, most recent on 1/26/2026

RE: Non functioning Sound Forge / no response from support

@Rod-Devonshire You can update the ticket by simply answering the e-mail you received, just make sure the ticket number in the subject stays unchanged. We had some news regarding the development of the support problems, see here:

SOUND FORGE

11 answers, most recent on 4/14/2026

RE: Welcome window keeps popping up on startup

@mary-o There should be an option in the hidden Internal preferences tab where you can enable/disable whether each audio file is opened in a new instance of Sound Forge. - go to the 'Options' menu - hold 'Shift' key and select 'Preferences' - select

Other products

2 answers, most recent on 3/16/2026

RE: Magix Photo Manager hangs up

@Edward-Grant Hi We need more information:- Which version of Photo Manager (PM) are you using? Was PM working before the error message popped up, or is this a new install? If the program was working, what changed on the computer, eg Windows