• ACID

  267 answers, most recent on 4/2/2026

  RE: Feedback on ACID Bugs
  ACID has indeed been acquired by BORIS (along with SoundForge and Vegas), and Boris has confirmed via email to several US users that they are working on a whole host of major updates! ACID PRO 2026 is back! 
• SOUND FORGE

  3 answers, most recent on 3/12/2026

  RE: Butch Vig Vocal Plug-in can't be loaded into plug-in chain
  Yesterday I was on the Waves (maker of the Butch Vig Vocals plug-in) website and I found that only an earlier version of that plug-in would work with Acid. I’ve used the Sony, now Magix, music software, ACID, Vegas and Sound Pro for ages. After I
• Movie Studio

  14 answers, most recent on 3/19/2026

  RE: Separating Audio Tracks Video deluxe 2026 premium
  It sounds to me like @Tom-Essex is talking in a Vegas dialect, since he has come from MS 17. No offence intended, Tom; your "upgrade" is actually a totally different program. A great program, but very different, nevertheless.
• SOUND FORGE

  3 answers, most recent on 1/5/2026

  [Solved] SOUND FORGE Audio Studio 15 Steam Edition - Ozone 9 Plugins
  Hello, firstly i wanna exuse me if i'm write bad or this is question ask too many times before. I've buyed SOUND FORGE Audio Studio 15 Steam Edition in bundle with VEGAS Movie Studio 17 Platinum, in Steam. On store page of SF15 SE, have screenshot
• Off topic

  163 answers, most recent on 6/12/2026

  RE: Magix support has not responded to support tickets for months
  I need answers to specific questions from our IT Security Team related to our desire to upgrade to Vegas Pro 23. One of my employees has been working on this for months. She was assigned this ticket number ****, but MAGIX closed the ticket without
• Off topic

  163 answers, most recent on 6/12/2026

  RE: Magix support has not responded to support tickets for months
  @Frank-Pietrantoni9884 Hi Frank, We're off-topic here, but: In your first post, you mentioned that it was your "desire to upgrade to Vegas Pro 23" which, I presume, you are already using a version of Vegas. If it's Vegas 22, then you have the EULA
• Movie Studio

  2 answers, most recent on 12/30/2025

  RE: [Closed] Vegas Pro 23: Waveforms Shift Depending on Zoom Level
  @CyberMousey Hello Mousey, you're in the wrong forum; this is the correct forum for Vegas: https://www.vegascreativesoftware.info/us/ 👍
• Off topic

  163 answers, most recent on 6/12/2026

  RE: Magix support has not responded to support tickets for months
  @Frank-Pietrantoni9884 A pity. Magix Support should at the outset have redirected you to Vegas support who are better equipped to answer your questions. Sadly Magix Support appears to be not working very efficiently at present.
• Movie Studio

  One answer, on 4/9/2026

  [Closed] Register my produkt to be able to activate
  I try to re register my vegas movie studio platinum 11.0. It seams like i have registred it a long time ago but can not find my credentials fpr that registration. Jag blir hänvisad hit: "Serienumret används redan Det serienummer du angett används
• Movie Studio

  One answer, on 3/9/2026

  RE: [Closed] Trying to reactivate VEGAS Movie Studio 14 Platinum
  @Leroy-Williams Please read https://www.magix.info/us/forum/vegas-pro-post-and-movie-studio-users-please-read-here-first--1274081/ and follow the advice given there. This thread will be closed. JeffForum Moderator
• Off topic

  40 answers, most recent on 1/26/2026

  RE: [Closed] Does Magix have customer support?
  Recurring problem in Windows 11 with both Sound Forge and Vegas constantly prompting for activation. Very frustrating. Just want this fixed. Please ask Magix staff to actually respond to tickets. We don't want crappy AI "answers".
• Other products

  One answer, on 3/2/2026

  RE: [Closed] Vegas Pro 23.0
  @Krzysztof-Oleczuk Please read https://www.magix.info/us/forum/vegas-pro-post-and-movie-studio-users-please-read-here-first--1229563/ and follow the advice given there. This thread will be closed. JeffForum Moderator
• Other products

  One answer, on 3/2/2026

  RE: [Closed] Installion error on 23 vegas software
  @jean-francois-reveillard Please read https://www.magix.info/us/forum/vegas-pro-post-and-movie-studio-users-please-read-here-first--1229563/ and follow the advice given there. This thread will be closed. JeffForum Moderator
• Other products

  2 answers, most recent on 2/12/2026

  [Closed] Reuse another License from my original computer
  Good afternoon   While trying a Brand New Computer that we've build, I am struggling to use My Vegas 23 Key Image removed by Moderator
• Other products

  One answer, on 2/26/2026

  RE: [Closed] Vegas Pro 22 - Surround Sound
  @David-Nyemaster Please read https://www.magix.info/us/forum/vegas-pro-post-and-movie-studio-users-please-read-here-first--1239166/ and follow the advice given there. This thread will be closed. JeffForum Moderator
• Movie Studio

  One answer, on 3/9/2026

  [Closed] Trying to reactivate VEGAS Movie Studio 14 Platinum
  I accidentally uninstalled the program. I tried to activate, but I registered under an email that no longer exists. I'd like to activate and register with a new email. Any help would be greatly appreciative.
• Other products

  One answer, on 3/2/2026

  [Closed] Vegas Pro 23.0
  Hello,On November 22, 2025, I purchased Vegas Pro 23.0. I mentioned earlier that my computer was freezing and that I could manage to use the program. I asked for advice on what to do. At some point, I received an email informing me that the ticket
• Off topic

  40 answers, most recent on 1/26/2026

  RE: [Closed] Does Magix have customer support?
  @Arie2929 @Tom_Sp Hello welcome I have now brought it to the attention to Magix of said users PayPal payment issues in the Vegas forum and lack of support. Stephen Forum Moderator
• Other products

  One answer, on 1/4/2026

  RE: [Closed] Sony Vegas Pro Error Code 24
  @wanya-Jackson Hello, welcome You are in the wrong forum, scroll down to bottom of page and click on vegas forum. This post will be closed. Stephen Forum Moderator
• SOUND FORGE

  8 answers, most recent on 1/20/2026

  RE: Sound Forge 365 activating and registering
  @Darlene-Lam You can change the language at the bottom of the page. Then you'll end up here https://www.magix.info/us/support/ There is also an official Vegas support forum at https://www.vegascreativesoftware.info/us/ but usually only Magix
• Movie Studio

  3 answers, most recent on 6/9/2026

  RE: Movie Studio Platinum 12.0
  @Steve-Davis2595 Hi. All Vegas product questions are now handled at https://forum.borisfx.com/ Basically you have a legacy product now and I doubt there is any support for it. But you can at least ask for ideas at that forum. Ray.
• Video Pro X

  One answer, on 4/15/2026

  [Closed] composite mode is completely stuck on Alpha
  Not sure what to do here. It's stuck on Alpha. It was working last week. Now it's not. I've reset. Tried the parent/child composition. Reset the window arrangement. Run as admin. checked the text cursor. No luck. Using Vegas Pro 22. Windows 11.
• Off topic

  163 answers, most recent on 6/12/2026

  RE: Magix support has not responded to support tickets for months
  @Frank-Pietrantoni9884 Hi Frank, I suggest that the questions be refined. No need to report back here, just post your revised query on the Vegas site. As you have seen, Magix/Vegas ticketing system is answered by AI and it is very difficult to get
• Video Pro X

  One answer, on 1/4/2026

  RE: [Closed] Render Output Options Missing in Vegas Pro 23
  @Rob-Giesel Hello, welcome You are in the wrong forum, please click here. This thread will be closed. Stephen Forum Moderator