Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

@emmrecs Regarding the high price I assume it's Vegas Suite? @Michael-Schmidt6033 If you are trying to renew your subscription for Vegas, you need to switch over to Boris FX as Magix no longer sells Vegas.

Other products

One answer, on 5/17/2026

[Closed] Crashing Vegas 20.0

Each time I open Vegas 20.0 on my Win11 PC it crashes. I've tried all the things ChatGPT suggested - disabling the plyugin folder, fresh installs, trying to start Vegas in safe mode, etc... but nothing. The crash report says ntdll.dll is at fault,

Movie Studio

One answer, on 6/5/2026

RE: [Closed] Sony Vegas

https://www.magix.info/us/forum/borisfx-now-owns-vegas-pro-soundforge-acid-pro--1352902/

Off topic

One answer, one hour ago

MAGIS popups

I'm a Vegas user and no longer have a relationship with MAGIX, since they sold Vegas. But I still see, multiple times per day, MAGIX popups on my computer. How can I make these go away?

SOUND FORGE

One answer, on 6/5/2026

RE: Which package should I get when buying the Sound Force 18?

Hi @Ege-Hfo, If you are referring to the BorixFX packages, Vegas Pro 'Plus' and 'Ultimate' include Sound Forge 2026. Otherwise, when purchased singularly BorisFX Sound Forge 2026 Plus includes, Melodyne Essentials. Vandal, VariVerb and 3D Reverb. It

Other products

One answer, on 6/5/2026

Sony Vegas Pro migrated to a new computer

and registration can not connect to server. Can not register my product.

Other products

32 answers, most recent on 5/30/2026

RE: HOW TO CONTACT SUPPORT VIA EMAIL OR PHONE PLEASE

Jeff, I have Vegas Pro v. 18 and 19. Last year, one payment renewed both of them. Does this Boris suggestion seem like it's correct?

Other products

32 answers, most recent on 5/30/2026

RE: HOW TO CONTACT SUPPORT VIA EMAIL OR PHONE PLEASE

@SP. Regarding the high price I assume it's Vegas Suite? I agree, which is why I asked @Michael-Schmidt6033 for more details. Jeff

Movie Studio

2 answers, most recent on 5/23/2026

Crystal Ball Gazing

Now that Vegas is with BorisFX and Magix has confirmed future updates to VDL and ProX, I have some questions about Magix's future. 1) Has anybody seen any signs of improved support? 2) What will take the place of Vegas stabilization in VDL and ProX?

Other products

One answer, on 5/17/2026

RE: [Closed] Crashing Vegas 20.0

@Wes-Selwood Please read https://www.magix.info/us/forum/borisfx-now-owns-vegas-pro-soundforge-acid-pro--1352902/ and follow the advice given there. This thread will be closed. JeffForum Moderator

Movie Studio

3 answers, most recent on 6/9/2026

RE: Movie Studio Platinum 12.0

@Steve-Davis2595 Hi. All Vegas product questions are now handled at https://forum.borisfx.com/ Basically you have a legacy product now and I doubt there is any support for it. But you can at least ask for ideas at that forum. Ray.

SOUND FORGE

9 answers, most recent on 6/4/2026

RE: Is this the end of Sound Forge?

If you are not aware already, Sound Forge is now published by BorisFX, FWIW " Sound Forge 2026 appears identical to (Magix) Sound Forge 18 aside from the branding. The only bug that has been addressed so far was the need to double-click really

Off topic

163 answers, most recent on 6/12/2026

RE: Magix support has not responded to support tickets for months

I bougth the MAGIX software "Reque your video's" in February, paid the order, received an Invoice with status PAID. And since then nothing received. Tried many many times to get into contact with support, Sales, Vegas, but every time I get an answer

Off topic

163 answers, most recent on 6/12/2026

RE: Magix support has not responded to support tickets for months

I bougth the MAGIX software "Reque your video's" in February, paid the order, received an Invoice with status PAID. And since then nothing received. Tried many many times to get into contact with support, Sales, Vegas, but every time I get an answer

Other products

32 answers, most recent on 5/30/2026

RE: HOW TO CONTACT SUPPORT VIA EMAIL OR PHONE PLEASE

@Michael-Schmidt6033 Yes, as this post confirms, BorisFX now owns SoundForge. However, I note you list Sound Forge v 18 and 19. These are versions produced by Magix so it seems you do need to contact them! (I admit I was not aware that it was

Off topic

163 answers, most recent on 6/12/2026

RE: Magix support has not responded to support tickets for months

@Michael-McNeil Hi I did create a pinned post for all to see of BorisFx taking over new ownership of said software packages here. As @SP. has stated this is a user to user forum, there is no support here. As per Community Rules please be reminded to

Audio Cleaning Lab

4 answers, most recent 10 hours ago

RE: Sounf Forge Cleaning Lab 4 - upgrade options

Music Cleaning lab is the program i use most for almost 20 years. . It is fast and has options many programs don't have. Yes i use the Magix & Sound Forge DAW and Music Maker and even Presonus Studio One ...now Fender Studio. They load all kind

Movie Studio

2 answers, most recent on 5/23/2026

RE: Crystal Ball Gazing

@bjtap Hi To answer your questions, from my point of view: Yes and no, responses are getting better, however the going round in circles with the AI feature is a pain, it ewill eventually give up and forward the request to a Support person. ProDad