• Movie Studio

  2 answers, most recent on 4/26/2026

  Mousewheel scroll direction
  Is there any way to reverse the direction of the mousewheel scroll? It's the opposite way to my DAW (up scrolls right) and that makes it a little awkward. Thanks.
• Movie Studio

  2 answers, most recent on 4/26/2026

  RE: Mousewheel scroll direction
  @Jim-Rollinson Hi There is now way to change the mouse scroll direction in program. Depending on your mouse make/model, it may have configuration settings that you can edit for different actions. Have you considered using a 'Shuttle' device? I use a
• Movie Studio

  One answer, on 1/13/2026

  RE: [Solved] Movie Studio 2023 Platinum - Audio "Could not connect to device"
  @Greylow Hi In the Windows settings, Privacy settings, Camera and Security options, check that the options Let desktop apps access your Camera/Microphone are turned on. You may need to scroll down to see the Let desktop apps option. HTH John EBForum
• Video Pro X

  One answer, 9 hours ago

  RE: Registration Activation Code
  @Simon-Tuamemel Hi The serial number, which, IIRC, begins with TRIALC- with should be in the registration confirmation email you received, you may need to scroll down the email. John EBForum Moderator
• Music Maker

  3 answers, most recent on 8/25/2025

  Music maker very slow since latest update
  Since I installed the last update (version 33.1.1.19) music maker 2025 premium edition has been terribly slow. I can't scroll with my mouse, because when I do it goes one by one. It's not just scrolling but also arranging, mixing and every other way
• Other products

  One answer, on 1/4/2026

  RE: [Closed] Sony Vegas Pro Error Code 24
  @wanya-Jackson Hello, welcome You are in the wrong forum, scroll down to bottom of page and click on vegas forum. This post will be closed. Stephen Forum Moderator
• Music Maker

  7 answers, most recent on 2/11/2026

  RE: How to Change Hand to Cursor
  Hi, Yes I have the red line and I can move it to mark and cut. I don't have the grey bar, so I have to scroll the wave file back and forth sometimes to find the red line. Thank you.
• Off topic

  160 answers, most recent 2 hours ago

  RE: Magix support has not responded to support tickets for months
  @Frank-Pietrantoni9884 Hello welcome This is a public user to user forum, you are in the wrong forum as your query relates to Vegas software. Please scroll to the bottom of the page and click Vegas link. Stephen Forum Moderator
• Movie Studio

  7 answers, most recent on 4/10/2026

  RE: cant download extra content
  @graham_themoor Hi, There is no "Ultimate" version of the program. You get the "Premium" version of the program plus additional software and features. Once you have activated/redeemed the coupon, go under the Templates tab, scroll down to Themepacks
• Video Pro X

  One answer, on 2/15/2026

  RE: Topic: Karaoke Support for Arabic Text in Magix Video Pro X17
  @azer-azer Hi There is a workaround that can work with Left to Right languages, however the results you get depend on the initial Title template used, you will need to experiment with this. Create your text in Notepad and then copy and paste that
• Movie Studio

  10 answers, most recent on 12/13/2025

  RE: 2025 products with Travel Maps
  @Reyfox Hi, I see what you mean. On the screen you show, after opening the second drop down of Video Editing, when you start scrolling down that part, there is a sticky title bar that appears showing Movie Studio instead of Video Deluxe. It gets
• Off topic

  160 answers, most recent 2 hours ago

  RE: Magix support has not responded to support tickets for months
  Hi all as @emmrecs has mentioned, see below. For Vegas products support enquiries: Vegas Pro  - all versionsVegas Edit - all versionsVegas Post - all versionsVegas Movie Studio - up to version 17. Please either click on @emmrecs provided link or
• Other products

  One answer, on 2/20/2026

  RE: Error Code 57
  @Daria Hello welcome What is your software, if it's Vegas product your in the wrong forum, scroll to the bottom of the page and click on VEGAS Forum. If it's not a Vegas product see this similar issue here. Stephen Forum Moderator
• SOUND FORGE

  7 answers, most recent on 11/12/2025

  RE: Sound Forge 17
  @Ross-Abas Hi, Did you check your spam box? An Email with the activation code is usually sent out within a minute. The normal route to contact Magix is to click on that big button at the top of the forum that says SUPPORT, select the product and
• Movie Studio

  22 answers, most recent on 1/7/2026

  RE: Unable to capture audio during Screen Recording -Video Deluxe 2026 Plu
  @James-Fleming6483 Hi James and welcome to the user to user forums. This might sound mad but check that in your Windows settings that apps can access the microphone input. So Windows / Settings / Sound / Microphone privacy settings / and make sure
• Audio Cleaning Lab

  12 answers, most recent on 7/21/2025

  RE: Audio Cleaning Lab 4 "Error While Writing Noise Sample File"
  @Glenn-Duran Sound Forge Audio Cleaning Lab is a "legacy" application. It's now going multiple years without updates and there will likely be none in the future. The support already knows all these bugs from user reports. To reach support click on
• Photostory

  20 answers, most recent on 2/28/2026

  RE: Photostory 2026, "RC String 8875 not found"
  @David-Robinson5527 Hi To report a bug use the Support option at the top of this page, scroll down to the bottom of the page and select Send email then follow through the dialogs. I have sent a report along with a link to this topic and an image of
• Video Pro X

  25 answers, most recent on 2/11/2026

  RE: Cannot start VPX17 by double-clicking on MVP file
  @browj2 Hi John, An addition to my previous answer. If the program you want isn't listed in the menu, scroll all the way down and click "Choose an app on your computer." Go to C:\Program Files\MAGIX\Video Pro X17 and click on video_pro_x.exe; this
• Movie Studio

  10 answers, most recent on 12/13/2025

  RE: 2025 products with Travel Maps
  I tried with Chrome (which I never use), Brave and Firefox. I made sure to clear the cache in Chrome, go to the Magix site, and when I click on Version Comparison, I see two drop down selections for Video Editing. It is when scrolling down the page
• SOUND FORGE

  8 answers, most recent on 4/21/2026

  RE: Play head disappearing in SF18 Pro
  Hi @Paul-Fegan , do you have 'Scroll Playback' (F6) enabled and 'Seek cursor on playback' (F) in the 'Options' menu enabled? That can cause the cursor to move off-screen. Also try selecting 'Edit> Center cursor' (\ or .) when it disappears. If
• ACID

  19 answers, most recent on 1/21/2026

  RE: WAVES VST Plug-in inssue
  @raquii I'm not sure why you're trying to update Acid 8. I just modified your steps, just to make it clear what I mean. 1. Install Sound Forge Pro 18 or Music Maker 2026 (install the free trial version in case you don't own a full version) 2. Go to
• Off topic

  160 answers, most recent 2 hours ago

  RE: Magix support has not responded to support tickets for months
  @Frank-Pietrantoni9884 Hi, Where exactly should I post my inquiry? As you were told - on the Vegas forum. Again, scroll to the bottom of this page and click on VEGAS Forum. I do have a couple of comments about your questions as this could pertain to
• Movie Studio

  2 answers, most recent on 11/19/2025

  RE: Unable to Install Magix Video Premium 2026 on Windows 11
  Hi @Joseph-Hensley This is a user to user forum, so there is no-one from Magix staff here that can help you. At the top of this page you will see FORUM TUTORIALS MEDIA SUPPORT Click the word support and on the next page it takes you to, scroll to
• Movie Studio

  46 answers, most recent on 1/28/2026

  RE: BEWARE Latest Nvidia GTX 591.44 Drivers
  @CubeAce Greetings Ray, I don't think so. I couldnt even get AV1 to hardware encode in MS2025. There are many example of hardware encoding being broken with 591.44, mostly from gamers I must admit. An example from the Adobe Community -