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Movie Studio
3 answers, most recent on 8/22/2025
RE: Movie Studio Platinum - how to download?
@Simona-Krasulov Welcome to the Magix users forums. First, Movie Studio Platinum and Video Deluxe 2026 are totally different products. That is why your serial key for the former can never be used with the latter, sorry. You need to go to your Magix
Movie Studio
5 answers, most recent on 6/26/2025
RE: Video deluxe 2026 Ultimate - ProDad add ons licence
@Clinton-Peck This may be one time no-one here can answer your question as looking through the normal contributors signatures no-one has listed as having the latest version of VDL. In the past some of those listed programs have been stand alone
SOUND FORGE
2 answers, most recent on 12/2/2025
[Solved] Multiple Instances of Sound Forge 18 from VEGAS Pro 22
Dear MAGIX Support Team, I would like to report a compatibility issue between VEGAS Pro 22 and Sound Forge Pro 18. 【Issue Description】When Sound Forge Pro 18 is launched as an external audio editor from VEGAS Pro 22, a new Sound Forge process is
Off topic
162 answers, most recent 4 hours ago
RE: Magix support has not responded to support tickets for months
@Michael-Lockyear I tried placing the codes for the upgrade You don't need a code. If a certain product is registered in your customer account, the reduced upgrade pricing will work. If it isn't registered in that account, it will not work. If you
Music Maker
One answer, on 12/15/2025
RE: lost 2 CD with program !!
@Dariusz-Pieczynski If you didn't have very old software (from before 2014), you should be able to simply redownload everything from your customer to account. Simply visit Magix.com and log in with your e-mail address and password. Then look under
Movie Studio
3 answers, most recent on 10/21/2025
RE: The program Magix Video de luxe 2026 will not start
@JanErik-Berg Hi I have removed the order and serial numbers, and your email address from your post. This is a public forum, not Magix Support, never post confidential such as I have removed, that is the quickest way to lose control of your
Other products
2 answers, most recent on 10/21/2025
RE: [Closed] Sony Vegas
@David-Kern Hi and welcome to the forum - albeit the wrong one. Vegas products, except for Magix Movie Studio 18 to 2025 versions, have their own forum, link is at the bottom of this page, I would suggest you post your question there This topic will
Web Designer
One answer, on 3/5/2026
RE: Trying to make printable order form
@gary-tayman Hi . . . . Web Designer + 25 . . . I asked Support, . . . Did you ask Xara or Magix Support? if Magix then you would not get a reply, they stopped retailing/supporting Xara products early 2024. Xara have their own support here, and
Movie Studio
9 answers, most recent on 8/10/2025
RE: Is MS 2026 really any better?
It's been year since Magix Video didn't inclu new fun ctionality, because they dont want to get closer to their premium products. every year they change a few thing in the user inetrface, but really upu can upgrade once every 3 years that would be
Movie Studio
One answer, on 10/12/2025
RE: My old PC crash, can I have a copy.
@VINH-NGUYEN Assuming you bought, registered and activated the previous installation of MS 2025, go to your Magix account, log in, go to My products and find the listing for the software. It will include the option to download the
SOUND FORGE
One answer, on 9/2/2025
Problem with Activation – Sound Forge Pro 10.0
Hello, I need help with re-activating Sound Forge Pro 10.0 after changing my computer. Product: Sound Forge Pro 10.0 Serial Number: 164-N3NH-****-**** Registration Date: 10/06/2017 When I try to generate an activation code starting from last month,
Movie Studio
3 answers, most recent on 7/24/2025
RE: can't register new computer
@Verin Welcome to the Magix users forums. First, can we clarify exactly which Magix product you own? There is no such product as Movie Maker by Magix, so I'm guessing you actually have Movie Edit Pro 2023, is that correct? Second, you mention an
ACID
2 answers, most recent on 8/31/2025
Magix Independence Pro Suite Activation Error Code: -1
I purchased the ACID 11 Pro Suite Upgrade and got the invoice showing this includes the Independence Pro Premium Library and Independence Pro Standard. Upon starting up that specific software I am prompted to activate Independence (registering it
SOUND FORGE
8 answers, most recent on 1/26/2026
RE: Non functioning Sound Forge / no response from support
@Rod-Devonshire They laid off nearly 50% of their staff and then additionally sold off the Samplitude product plus development and support team to BorisFX. There is probably only 30-40% of the staff left compared to 2024. So it's clear why they have
Off topic
8 answers, most recent on 10/17/2025
RE: serial number at purchase
@Dav-Ciz Go to your Magix account https://www.magix.com/us/support/my-service-center/ Under My Products look for your Sound Forge18 where you should find the serial number (activation number).
SOUND FORGE
3 answers, most recent on 12/23/2025
RE: 사운드 포지 17프로 재 설치 문의 합니다.
@farmer-voice Magix.com에 접속하여 고객 계정에 로그인하시면 됩니다. 등록된 모든 제품은 그곳에서 다운로드할 수 있습니다. 참고로, 이곳은 일반 사용자 포럼이며, Magix 직원은 활동하지 않습니다. You can simply visit Magix.com and log into your customer account. All registered products can be downloaded there. Be
Other products
6 answers, most recent on 12/5/2025
URGENT: Cannot upgrade/crossgrade from ACID Pro to Vegas Pro 23 Studio
I submitted a ticket to Magix l think on Sunday 30 November 2025, because throughout the weekend I had been trying to upgrade / crossgrade to from ACID Pro 7 to the full Vegas Pro 23 Studio suite. My ACID Pro 7 serial, repeatedly input, with and
Movie Studio
One answer, on 1/11/2026
I cannot MAGIX TTS services.
To use the TTS text-to-speech conversion feature, I purchased the AI Speech to Text Refill 150 by redeeming a voucher.When I open Text to Speech from the hub, it shows the message: 'A valid subscription or product with a hub quota is required to use
Music Maker
7 answers, most recent on 3/29/2026
RE: Loops unlimited will not load
When I log in this message popped up. Magix Store Error Error transferring https://api.magix-iap.com/codo/crest - server replied: Service Unavailable
Off topic
13 answers, most recent on 2/27/2026
RE: Payment not received email
@riley-colwell Hi Thanks for the update and thanks to Tom for his assistance, at least you ended up with a positive outcome more so under the circumstances. Ps if you do have any issues in the future and hopefully you do not, as it was a Vegas
Video Pro X
15 answers, most recent on 2/23/2026
RE: What is the difference between Magix Vegas Pro and Magix Video Editing
@Giulio-Dent Hi For Magix Video Pro X - login in to your account at https://www.magix.com, icon is top right of the Home page, using the email address and password you used to register the software, under My products you will see your serial number
Movie Studio
One answer, on 1/24/2026
RE: [Closed] Vegas Movie Studio 16 Custom Render Template Not Appearing
@TheGoiterMan Hi and welcome to the forum - albeit the wrong one. Vegas products, except for Magix Movie Studio 18 to 2025 versions, have their own forum, link is at the bottom of this page, I would suggest you post your question there There should
MAGIX
34 answers, most recent on 3/31/2026
RE: New "owners/developers" of Sequoia, Samplitude and Music Studio.
The entire team, including developers, engineers, product leadership, and support staff, has made the move. If the entire team is moving to BorisFX, what does that mean for Music Maker? I had the impression that Music Maker was part of the Music
Music Maker
15 answers, most recent on 3/28/2026
RE: Music Maker update 32.1.0.17
Hello there. I found what I was looking for. I noticed that these comments are from 2024. But that same message just started popping up for me every time I run the program. Looks like this: Service Unavailable
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