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SOUND FORGE
One answer, on 4/27/2026
Sound Forge 9.0 reg not working on a new PC
I'm setting up a new PC and want to re-use SoundForge 9.0 and the registration links do not work. How can I get it working on my new PC? Thanks. The serial number is . . .
Off topic
163 answers, most recent on 6/12/2026
RE: Magix support has not responded to support tickets for months
@Frank-Pietrantoni9884 Hi Please do not create duplicate posts under Video Pro X. It has been removed. Stephen Forum Moderator Where exactly should I post my inquiry?
Movie Studio
36 answers, most recent on 7/14/2025
RE: Video Deluxe 2026 website
@CubeAce That is a great find! I turned on the German and French forums. But isn't it more efficient and effective just to update the English Important Posts? If @sasiuk can do it in French, why can't we do it in English? What is the impediment?
Movie Studio
4 answers, most recent on 1/12/2026
RE: [Closed] Computer IDD
@stephen-s4481 Welcome to the Magix users forums, there are no Magix staff here, sorry. Exactly which version of Movie Studio do you have? JeffForum Moderator
SOUND FORGE
8 answers, most recent on 4/21/2026
RE: Play head disappearing in SF18 Pro
Ah, I see. No worries, SP. I bought SF 18 Pro last year, so I wouldn't be eligible. I'll wait for a later version when there are a few more improvements. Looking forward to seeing what Boris FX do with it. Thanks a mill.
Movie Studio
22 answers, most recent on 10/11/2025
RE: Serial Number Problem with Video Deluxe2026 Trial
@GeeGee Hi . . . . MEP 13 . . . . Do you mean MEP 2013 you previously mentioned? John EB
Movie Studio
One answer, on 4/22/2026
[Closed] render do not work
Hello, I have a Vegas 22 and window 11 and I can't render. It freezes and doesn't start. I reinstalled it and did the following steps but it doesn't work:• .Reset the program to default settings by holding Ctrl+Shift during startup and selecting to
Movie Studio
5 answers, most recent on 6/27/2025
[Closed] Can't down load Movie Studio 14
Hi, I just purchased Movie Studio 14 and it won't download. It keeps saying to click here if download doesn't start, whcih I've been doing and it just takes me to a screen to log in again. How do I get it to download.
Video Pro X
9 answers, most recent on 12/10/2025
RE: I burn a disc , but it only burns 24 of 37 minutes each time. Unsure a
@JIM-MAXIM Hi . . . . It appears that the downloaded AI videos are causing a problem . . . . Looking at the error log data, I would agree with you that the issue is with the AI PNG files. Do the PNG images open in an image editor? Do the images have
Movie Studio
24 answers, most recent on 9/20/2025
Inserting a clip on the timeline
Hi, Maybe I am overlooking an option, but I really tried to find it... Coming from Pinnacle I could insert an object anywhere in the timeline by just click and drag an object from another place on that timeline. Then the objects on the right will
Movie Edit Now
8 answers, most recent on 2/11/2026
RE: magix movie edit pro mx
@ali-ahmad Hi Does that mean the activation has now succeeded? Do note: if you upgraded to Windows 11, any version, you may have issues with some features not working correctly. John EB
ACID
8 answers, most recent on 2/27/2026
RE: Acid Music Studio 11, Auto update failure.
Uninstalled Visual Studio again, through the Windows App uninstaller. Verified its gone. Rebooted the PC, and ran Music Studio and let it do its auto update. Again it fails at the point where it installs Visual Studio. It just never gets past it.
Movie Studio
48 answers, most recent on 9/29/2025
RE: Weird issue with using Smart Copy/Smart Render in MEP 2019 Premium
@johnebaker The full line is 'Export with Smart copy successful' I didn't think it was necessary to type it out verbatim since it is plainly visible in my image. The text in the results box tells you what it determined what it needs to do and did,
Movie Studio
6 answers, most recent on 6/8/2026
RE: MAGIX Video deluxe 2026 Premium-problem
My video was doing exceptionally fine until today. Now all of my clips are sitting in the lower left corner and I can't seem to get it back to the middle... Someone please help me as I have a video memorial for a wake due this evening at 7p. Thanks
Photostory
20 answers, most recent on 2/28/2026
RE: Photostory 2026, "RC String 8875 not found"
@David-Robinson5527 Hi I too have been chatting with the Bot followed by an email which appears to be from a real person. The resets they gave you do not work. John EB
Movie Studio
One answer, on 10/1/2025
Is it possible to edti HDR files with Video deluxe 2026 Premium?
I bought Video deluxe 2026 Premium, but now I want to edit HDR content. When it upload it to the program and render it to a video, the quality of the colors becomes very bad. Is there something to do about that so I can edit HDR contant or do I have
Off topic
163 answers, most recent on 6/12/2026
RE: Magix support has not responded to support tickets for months
@Steve-Jones3743 Hi Having an attitude to the Moderators gets you nowhere. The Moderators do have access to Tom, I was the first to contact him with regards to support issues. I even contacted Magix CEO by email, which was diverted to management
Sequoia
5 answers, most recent on 8/27/2025
RE: Codemeter
Ah ok, I didn't realize it was that bad. I'm not a frequent user, I just record a classical album every few years, do my own editing. The crossfade editor is the best I've experienced, which is why I'm going to all this trouble. Do you know of any
Audio Cleaning Lab
2 answers, most recent on 11/30/2025
RE: cannot active audio cleaning lab
@Former user So, do I understand it correctly that the program was installed? And you are how at the activation screen? It could help if you temporarily disable the Windows Defender firewall.
Movie Studio
46 answers, most recent on 1/28/2026
RE: BEWARE Latest Nvidia GTX 591.44 Drivers
@Marc-Goder @johnebaker @vdl-user-v19 @me_again I wonder if this has anything to do with Nvidia not liking HEVC charging fees while AV1 is a free alternative / replacement?
Rescue Your Videotapes!
21 answers, most recent on 3/2/2026
RE: what are correct driver(s) for the "video grabber" K0065 for win11?
Thanks for info, but I am in over my head. after several hours the 'grabber' is located in "other devices' and the drivers do not get there and I have no idea how to fix it.
Movie Studio
4 answers, most recent on 11/17/2025
RE: Blank error dialogue box appears during MS2022 reinstall
@VinceTwo-Two Hi We need more information to help diagnose the issue(s) you are having: The specification of your computer system including Windows version and program version, see this topic for what is required, and please quote processor and
SOUND FORGE
5 answers, most recent on 12/17/2025
Use of 'Record Output'
Have lost the use of 'Record Output' in my Sound Forge 3. Is there an easy key sequence I do not know about? Is it easier to download a fresh app?
Music Maker
3 answers, most recent on 4/3/2026
RE: Installation Gets Stuck
@allita99 You can update the Windows recovery images with the command DISM.exe /Online /Cleanup-image /Restorehealth and then try sfc /scannow again. Also try restarting your computer computer via the Restart option (do not only use the Shut down
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