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@magix_dr It is not so easy. As I wrote I can download MEP2021 version from my account on MagixServiceCenter. But please note - in a meantime (12months) I've upgraded this version to MEP2022 for free. So my latest version is (was?) MEP2022. Today I

ACID

9 answers, most recent on 1/24/2025

RE: Won’t install Sony acid 7

@NTC-LAIDLER Ok, the failed download might be a server problem on Magix' side. For this I recommend you to contact customer support at infoservice@magix.net and ask them for a direct download link. But Acid is still installed, correct? You can hold

Music Maker

27 answers, most recent on 1/7/2025

RE: How to turn off loop preview?

Hmm, you sound like AI. In any case, you have obviously never tried Music Maker yourself… 'Loop preview' can only be one thing. You should know what it is. I am sending a screenshot of 'Loop preview'. I want to use Music Maker without having 'Loop

Movie Studio

One answer, on 6/9/2025

RE: インストールができません

@YUKIO-OOHASHI Welcome to the Magix users forums. Email infoservice@magix.net with full details of your purchase, including both the incorrect and correct email addresses and ask that they resend the email to the correct address with the serial key

Movie Studio

11 answers, most recent on 2/12/2025

RE: Title templates

@David-Jones8327 Re your second question, simply set up the movie settings to match your desired output format. It looks like you want vertical video for a phone/YT Short or FB reel. Go to File>Settings>Movie (or shortcut key E) and from the

Movie Studio

3 answers, most recent on 10/29/2025

Unocking/activation IgniteColorCine

After installing MEP2022 on my new laptop, it was time to install the add-ons.I installed and activated some of these add-ons (proDAD) without any problems. However, I am having trouble activating IgniteColorCine Magix Pack.A screen appears asking

Movie Studio

6 answers, most recent on 5/20/2025

RE: Imported file cuts existing object on timeline

@hdrechsel18 HI The most likely scenario for this behaviour is you have accidentally changed the Mouse mode insert actions by hitting the appropriate keyboard shortcut, top row of numbers, not the keypad, these are: Single track ripple (insert) -

SOUND FORGE

14 answers, most recent on 2/3/2025

RE: LOUD STATIC NOISE

@EHS This could be caused by the Magix Low Latency ASIO driver (a rebranded, older version of ASIO4ALL). If you want to uninstall Magix Low Latency you can press the Windows key + R on your computer keyboard, and type REGEDIT in the Open

ACID

258 answers, most recent on 9/12/2025

RE: Feedback on ACID Bugs

@DomMichel What do you mean, they cannot be loaded? They aren't listed or they don't respond if you click on them? Did you try to rescan the VST paths? If this doesn't work, try resetting Acid. For this, hold CTRL and SHIFT on your keyboard and

SOUND FORGE

6 answers, most recent on 12/9/2025

RE: reg custom fade scripts from old version not recognized by new reg

@Steve-p There was an old Sony Preset Manager tool. It lets you manage presets for Sound Forge and Acid. Preset Manager 2.0k Build 114 info https://web.archive.org/web/20150209065845/http://www.sonycreativesoftware.com/dl/dl.aspx?dwnid=115 Download

SOUND FORGE

2 answers, most recent on 7/9/2025

RE: Lost sound forge file/program

Hi @Don-Scott4578 and welcome to the Magix Sound Forge users community.If you have Sound Forge already on the PC but it will not open, try the 'reset & clear cache' procedure, On the Magix versions, there a 'File' menu command, but that menu

Movie Studio

8 answers, most recent on 2/18/2025

RE: Freeze frame & Red Circle

@DRORENGEL Hi, either create a png red circle in a photo editor as @johnebaker I believe has done, there's other ways with red solids & masks.. Or 'located in the program', - Right click - Insert Still Image at the Playback Marker. Adjust

Movie Studio

5 answers, most recent on 7/8/2025

RE: Upgrade or NOt ?

Gid said "Also it says - 'Boris FX BCC Chroma Key Studio - New'.I have Boris Continuum so I can't check" ... ... I got that with Movie Studio 2025 so not new with VDL 2026. I got Mercalli Pro 6 with Photostory I think. I know it was a good deal. If

Movie Studio

One answer, on 1/5/2025

RE: Mouse Side Scrolling

@Macro_Spirit Hi . . . . . if there is a way to use the side scrolling feature on my Logitech MX Master 3 S mouse . . . . There may be, check if the Logitech mouse control panel/software can be progammed and has the option of sending program

Video Pro X

8 answers, most recent on 3/9/2025

RE: keyboard shortcut photo and transition

@browj2 Hi John . . . . it does the same as Multi-track ripple (3) . . . . It does better, the selected media is inserted immediately upon pressing the key. Using Multi track ripple, you either have to press the insert to timeline icon or drag the

SOUND FORGE

4 answers, most recent on 4/11/2025

RE: Audio Studio 17- Opens on Win 11 Home, But Not Win 11 Pro

@Timothy-Pugh You can also check the Windows Reliability Monitor. Press the Windows key and R on your computer keyboard and type perfmon /rel into the textbox and press Enter. This will open the Reliability Monitor. You can see where crashes

SOUND FORGE

4 answers, most recent on 4/11/2025

RE: Audio Studio 17- Opens on Win 11 Home, But Not Win 11 Pro

So.. Sound Forge does not open at all? Were there any issues installing it? Are there any error messages? Do you have the subscription version of the perpetual version.I do not recall other reports of this behavior so you might first try resetting

Video Pro X

165 answers, most recent on 4/10/2025

RE: [Closed] Website Observation

@Reyfox As in this instance I have allowed this topic toun 'off topic' the questions / statements being made do show how features could be promoted/demonstrated more in the product pages on the Magix Website. . In @Gid's case a valid question has

Video Pro X

165 answers, most recent on 4/10/2025

RE: [Closed] Website Observation

@Gid Smart mask is probably best used with a green screen or similar. It probably is more accurate to use then than a standard use of Chroma key. I think that is how it would be used in a professional capacity. The idea of being able to do such a

Movie Studio

9 answers, most recent on 7/31/2025

RE: How long does it take for customer support to respond?

@webfrit Welcome to the Magix users forums. Because Magix GMBH is currently undergoing a major company restructuring I suspect responses to support requests are taking rather longer than usual at the moment so the answer to your question of how long

ACID

13 answers, most recent on 12/31/2024

RE: My Acid 11 Error code 14

@Gunter-Bubleit Thank you for the additional information, especially about the specific version and edition of ACID which you have. Can you also confirm that ACID Pro 11 Suite is the version and edition whose purchase is confirmed in the email you

Audio Cleaning Lab

22 answers, most recent on 8/3/2025

RE: Webradio

@dave-l Let us make sure that your computer can record itself. For this, you need virtual recording devices like 'Stereo Mix' or 'What you hear'. For this, press the Windows key and R on your keyboard to open the Run window, then type mmsys.cpl and

Movie Studio

69 answers, most recent on 8/10/2025

RE: Unable to import MKV files into Video deluxe 2026 Plus, Windows 10

@Can-Dive Hi Can-Dive @AAProds made the observation that this extension, M4V, is the default for Handbrake . . . . This is easly changed in the programs Tools, Preferences, Output files option: A common pitfall with any video editting, is straying

Photostory

19 answers, most recent on 12/22/2024

RE: Can't understand advice given by support team

@JANET-NICOLAS Hi Magix support are referring to the drivers for graphics card(s) in your computer, and you have the correct settings in Photostory. For the Program settings press the Y key on your keyboard and select the Device options tab. In the