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I have always used Photostory But Now I can't use my Photostory 2025 I am not getting any personal help only AI when I ask questions . I had to get windows 11 and a New computer so My old Photo story couldn't so on it , so I purchased Photostory

ACID

13 answers, most recent on 2/20/2026

RE: Acid Music Studio 11 Fails to run.

Something I have noticed is some of the VST locations are showing as not scanned, even if Im selecting them to be scanned or forcing a rebuild.

Movie Studio

44 answers, most recent on 9/12/2025

RE: some objects cannot be moved on the timeline. Others can...

@Alfns I'm not sure I made my point or not. Are any of the projects tracks locked into place? Ray.

Video Pro X

5 answers, most recent on 9/1/2025

RE: X14 - Export Animated GIF format?

Its a shame Magix no longer can generate GIF images. They are very useful for embedding short animated clips into Wikipedia, where movie files are not allowed. You can use one of the several GIF editors available (although not all can convert a

Movie Studio

8 answers, most recent on 7/15/2025

RE: Movie Studio --> TO --> Video Delux

@Betovalle in VDL 2026 the editing more fluid than previous versions? Roberto, not that I've noticed, but I'm not editing complex videos at the moment.

Other products

One answer, on 5/14/2026

[Closed] Vegas Pro 23 missing Mainconcept MPEG for render

I've been using Sony Movie Studio and Vegas Pro for years. I upgraded to Vegas Pro 23 a while ago but have not needed to make DVDs since the upgrade. I do have a need to make a DVD now. I tried to render my project to Mpeg-2 and the Sony and

Movie Studio

47 answers, most recent on 8/24/2025

RE: "Takes" functionality

@Pete-Lowland I noticed that when moving a Take to the timeline there is then not a red dot in the upper-left corner, indicating that the object is already on the timeline. Is there a switch somewhere I did not notice? The little red dot/square

SOUND FORGE

7 answers, most recent on 4/9/2026

RE: Ozone elements says serial # wrong

@Paul-Gaunt It's also likely that you can get a free upgrade to Sound Forge 2026 if you just bought it. To my understanding Boris FX will upgrade you for free if you bought the software in 2026. Do you know how I do this? Edit: I'm on perpetual, not

Movie Studio

6 answers, most recent on 2/1/2026

Video Deluxe 2026 Could Not Find a Part of the Program

Team: I get an error message on program start: "Could not find a part of the program. Please install the program again." The problem is that I've already done a clean install of the program. While the program does load after this, any attempt to

Photostory

2 answers, most recent on 4/27/2026

Order Number removed by Moderator

after installation i saw the photo de luxe 2026 and not the photo de luxe plus plus, which i have ordered. how is it possible? i paid ther 24,99.

ACID

8 answers, most recent on 2/27/2026

RE: Acid Music Studio 11, Auto update failure.

@stuart-cassie The program is attempting to install an older version of the C++ Redistributables than the one already installed on your system. This will not work. The installer does not seem to recognize that you already have a newer version

Movie Studio

2 answers, most recent on 10/20/2025

Hi I bought the program in 2012 now this does not allow saving as mp4

HiI bought the program in 2012 now this does not allow saving as mp4 format asking for activation code (I can't find it anywhere) the program serial number is P2-Removed by ModeratorRegards. Timo Nieminen

Movie Studio

48 answers, most recent on 9/29/2025

RE: Weird issue with using Smart Copy/Smart Render in MEP 2019 Premium

@jak.willis Hi Jak . . . . why it would say there are effects active when they’re not . . . . The main cause of Smart Copy not working is generally effects. and/or different parameters for the source and export, however Smart Copy is not smart

Rescue Your Videotapes!

11 answers, most recent on 4/29/2026

RE: Order send and paid, no response

My order was placed 27th of March. MAGIX told me to wait to the end of April as delivery can take some time. Still I have not received my ordered goods. I asked for a delivery tracking code, but I never got one. MAGIX just refuses to provide me with

Rescue Your Videotapes!

21 answers, most recent on 3/2/2026

RE: what are correct driver(s) for the "video grabber" K0065 for win11?

Location is c:\users\acer\documents\magix. I do not use onedrive because only have original ADSL internet, 1.5 Mb speed download.

Audio Cleaning Lab

One answer, on 10/13/2025

[Closed] Software

Why is Music Cleaning Lab 2008 not available on the Magix site anymore?

ACID

8 answers, most recent on 2/27/2026

RE: Acid Music Studio 11, Auto update failure.

@stuart-cassie Just in case, did you restart your computer after uninstalling the Redistributables? This might be necessary. Please select the Restart option and not the Shut down option.

Samplitude

3 answers, most recent on 1/19/2026

RE: Samplitude keeps crashing with ASIO4All

@psychojosh13 Not necessarily. Some plugins just introduce a very noticable latency, for example, if they need a large look-ahead-window for effect computations..

Off topic

160 answers, most recent Yesterday

RE: Magix support has not responded to support tickets for months

I have today been trying to send in a submission for support activating Movie Studio 2025 Pro plugins from NewBlue and proDAD, but I can't even send it - the "email submission" form tartly reports "The support request could not be saved." Anyone

Movie Studio

22 answers, most recent on 4/9/2026

RE: MS re-names every new import to the name of the last saved project!

@Apollo89x MS re-names every new import to the name of the last saved project! As you have been told, no, it does not. Putting a video clip, an image or an audio clip on the timeline does not change the Project name or the Movie name, and the

Music Maker

2 answers, most recent on 2/11/2026

I Need To Enhance MP3 Audio Files From LPs

Music Maker Premium 2026 / Windows 11 Pro / RealTek Audio / PNY GeForce RTX™ 4060 Ti 8GB / 64gb RAM Hello folks, I was just wondering about Sound Forge and Audio Studio.Last November, upgraded my Music Maker to Music Maker Premium 2006. It came

Movie Studio

5 answers, most recent on 6/27/2025

RE: [Closed] Can't down load Movie Studio 14

@CubeAce Hi Ray, I've not yet closed this thread, since as @ericlnz says VMS14 is now 8 years old and it seems highly unlikely, though not impossible that it is not the software the OP has, I think. Hence, we hope he will post back, at which point