Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

I just upgraded from 16 to 17. I have some pretty standard things I do for a podcast and using the Gate on Voiceover settings is one of them. If I do it in 17, after applying the waveform is a silent flat line. When I do it in 16 the VO gate applies

ACID

16 answers, most recent on 4/27/2026

RE: ntdll.dll - ACID doesn’t start

@NappeR It seems to be a general problem. Also Vegas crashes. Acid and Vegas had the same codebase in the past, therefore it's likely caused by the newest Intel

Movie Studio

15 answers, most recent on 11/12/2025

RE: MPEG-4-Codec

@Raymond-Thompson Thank you for the additional information you have provided. Unfortunately, you have not actually added a Signature (which will then appear, in blue, at the foot of any post you create!) so we still know nothing about your computer.

Music Maker

20 answers, most recent on 4/5/2026

RE: Music Maker 2026 Frozen at SetViews during startup

@emmrecs Hi Jeff, Even though my M-Audio has MIDI in/out, I don't use that. My keyboard is connected to the computer by USB and works fine with Music Maker so long as the M-Audio is disconnected. I think I'll try out my wife's fifine audio interface

Music Maker

20 answers, most recent on 4/5/2026

RE: Music Maker 2026 Frozen at SetViews during startup

@johnebaker Hi John, Thanks for that link! I was basically aware of the reason for the problem but that article very clearly sets out why, and how to avoid it. I have run the linked midicheckker.exe, which confirms I do have the "problem" driver

Movie Studio

7 answers, most recent on 9/11/2025

RE: Upgrade path from Movie Edit Pro Plus

Thanks for the reply. Since posting, I was able to install the version from the older computer. It appears to be running. I was trying to find a link to the discounted/upgraded software. I would not mind have the latest and "greatest!" Magix

Music Maker

7 answers, most recent on 2/22/2026

RE: LOST SOUND POOLS AND LOOPS

@ed-malone Welcome to the Magix user to user forums. First, please do not post ENTIRELY IN UPPER CASE LETTERS! Forum etiquette defines that as SHOUTING and so is liable to have other users ignore your posts. When you reinstalled MMM (which version

Photostory

16 answers, most recent on 10/15/2025

RE: I've been using photostory for some time but now have hit bugs.

@Carl-Brik Thank you for that information; please add it all as your signature! Your computer is a very similar specification to mine (see my Signature below) and I don't experience this kind of slowdown. What specific effects are you using and does

Movie Studio

7 answers, most recent on 7/5/2025

[Solved] Selected Aspect Ratio Not Exporting

Hello, I am a little new with this program and I thought I had a good understand until I realized my videos aren't exporting the selected frame rates and "Video Settings" that I select at the starting of a new project. All my videos that I import

Music Maker

20 answers, most recent on 1/28/2026

RE: Music Maker update 33.1.1.19

@Ken-E Your post to this thread has been hidden since it is not relevant to a thread discussing an update to MM 2025. Please create a new thread with your question, giving as much detail as you can about your computer, the exact version of Music

Audio Cleaning Lab

One answer, on 3/28/2026

RE: Cannot install Magix Audio Cleanic 2014

@Christophe-BOUTONNET Please edit your post and remove your private information. This is a public user forum and we are all users like you and no Magix support staff is active here. You need to ask support at infoservice@magix.net for a direct

Other products

3 answers, most recent on 3/26/2026

RE: Photo manager deluxe - clouds and local drives

@Kanina Welcome to the Magix user to user forums. DO NOT DELETE YOUR PHOTOS FROM WHEREVER THEY ARE CURRENTLY SAVED! Photo Manager is a database record of where any photos on your computer are currently stored, it does not "save" the actual photos.

SOUND FORGE

8 answers, most recent on 12/15/2025

RE: sound forge 17 wont open

@Sarah-Lochridge Does it crash? If you press the Windows key and R on your computer keyboard it will open a window where you can type perfmon /rel and then press Enter. This will open the Windows Reliability Monitor. Here you'll find crash reports.

Music Maker

9 answers, most recent on 11/1/2025

RE: Loads but wont run

@THOMAS-LINNERTZ Please check the Windows Reliability Monitor for crash logs and copy and paste them here. There is no phone support. We might be able to solve this faster than creating a support ticket. To do this, press the Windows key and R on

SOUND FORGE

13 answers, most recent on 3/16/2026

RE: SF11 is stable - SF13, 14, 16 fail.

@John-Murray8461 Hi The issues you are having may be Windows 11 related, if you logon to the computer with a Microsoft account. By default this installs and activates OneDrive, your Documents folder is moved to the OneDrive cloud storage. This can

Movie Studio

2 answers, most recent on 9/13/2025

[Closed] Can't registration Move Studio Platinum 13

I recently replaced my PC and tried to re-register Movie Studio Platinum 13 on my new computer, but I received the following message. Do you know what to do? "Serial number already used."The serial number you entered has already been used. You may

Video Pro X

5 answers, most recent on 9/3/2025

RE: Bugs still in Video Pro X17

@preacherallen I think I now understand what the problem is, so thank you for the additional information. The concept of a "third monitor" refers to the use of a third physical screen, i.e., you have three monitor screens/TVs connected to your

Movie Studio

16 answers, most recent on 8/20/2025

RE: Unable to install proDAD VitaScene V5 PRO in Video Deluxe 2026 Premium

@Bernardo-Sala Hi / Hola After restarting the computer and VPX, all the Vitascene transitions have become available for me, see video below Después de reiniciar la computadora y VPX, todas las transiciones de Vitascene están disponibles para mí, vea

Music Maker

7 answers, most recent on 12/16/2025

MUSIC MAKER 2026 ULTIMATE did NOT download only Premium did

I purchased Magix Music Maker 2026 (ULTIMATE) but It only sent me the link to download the premium version. I was also supposed to get access to ALL loops but this is not happening. I have already installed the premium so I need to know how to get

Audio Cleaning Lab

2 answers, most recent on 8/16/2025

RE: Error message when attempting to play back a music file

@srcb2 It could be that the software runs out of RAM. On Windows a 32 bit application can only use about 1.4 GB of RAM before it runs out. But I wouldn't be surprised if this is a generic error message and this is not really the cause of your

Photostory

16 answers, most recent on 10/15/2025

RE: I've been using photostory for some time but now have hit bugs.

@Carl-Brik I don't think there is such a bug as you suggest or this forum would have many posts with the same complaint! Your statement that use of effects goes more and more slowly would suggest that your computer is struggling to keep up with the

Other products

9 answers, most recent on 9/29/2025

RE: CD Architect 5.2 cannot register

I figured it out. The htm link does not work, it is a dead link. Workaround: I chose to activate on another computer, the program saved a htm file, I renamed it to .txt and opened it in Notepad. A few lines from the bottom embedded in the html code

ACID

6 answers, most recent on 8/8/2025

RE: Error Saving

@Peter-Post I don't have or use any version of ACID (sorry) so I may be completely wrong about this, but... Assuming you are running Win 11 on the new computer and, depending on where you have selected to store those files, check your settings for

Movie Studio

6 answers, most recent on 11/27/2025

RE: Cannot install Video Deluxe 2026

I have two (+1 follow-on) questions: 1. Is the Video Deluxe Premium 2026 Project-file format compatible with Movie Studio Ultimate 2024? 2. If I purchase a 'new' license for Video Deluxe Premium 2026, will I be able to continue using Movie Studio