• Off topic

  160 answers, most recent Yesterday

  RE: Magix support has not responded to support tickets for months
  @Frank-Pietrantoni9884 Hi, Where exactly should I post my inquiry? As you were told - on the Vegas forum. Again, scroll to the bottom of this page and click on VEGAS Forum. I do have a couple of comments about your questions as this could pertain to
• SOUND FORGE

  29 answers, most recent on 9/16/2025

  RE: SF 11 refuses to start, even full re install
  @daniel-DIAZ2990 Try running the software in Windows 7 or 8 compatibility mode. For this, make a right click on the Sound Forge icon, select Properties and open the Compatibility tab.
• Off topic

  160 answers, most recent Yesterday

  RE: Magix support has not responded to support tickets for months
  @Gr8fuldan Hi . . . . everyone keeps saying to log into your account. . . . thus I forgot my password. I put in for a change of password under forgot password and got no email back. . . . . You wouldn't, the email is sent to the old address with
• SOUND FORGE

  2 answers, most recent on 6/20/2025

  RE: SoundForge Pro 18 and Mac Sequoia 15.1?
  @Jim-Goodman Hi . . . . Have they figured how to make Soundforge compatible with Mac/Sequoia 15.1 now . . . . All Magix software is Windows based, it is unlikely a MAC version will be developed, the last MAC OS compatible software was dropped
• Rescue Your Videotapes!

  One answer, on 4/8/2026

  RE: Unable to Activate Product – Error -24 (New Purchase)
  @konstantinos-georgakis Welcome to the Magix user to user forums, so not a contact for any Magix Support staff and no-one who posts here can offer any help to you, other than the following: The only person who can resolve this for you is the
• SOUND FORGE

  4 answers, most recent on 2/19/2026

  RE: Can't activated Sound Forge Audio Studio 9
  @Zoran-Angelkovikj Have you carefully followed ALL the instructions in that linked post? They clearly include details of how to create that Activation Code. Have you also read the whole thread and seen the responses of other users of Sony software?
• Movie Studio

  7 answers, most recent on 2/20/2026

  RE: Crashing in Windows 10
  I had same issue and my pc is latest spec. Problem appears to be that, although spec says Nvidia recommended fo 4K, the software is not compatible with nvidia drivers an I had to disable the hardware acceleration and force it to use the intel
• Samplitude

  8 answers, most recent on 12/5/2025

  RE: Need Help Tuning Focusrite Scarlett for Music Studio 2017
  @Keith-W Since I don't have this interface I recommend you contact Focusrite and ask them how it works. To my knowledge audio loopback is available since generation 3. I have a second generation Focusrite interface which doesn't have a software
• Movie Studio

  22 answers, most recent on 4/9/2026

  RE: MS re-names every new import to the name of the last saved project!
  @Apollo89x Hi . . . . Instead, it always just displayed the file's name as "whatever the file's name was". . . . . In your images above, what is being changed is the Movie (Timeline) name, which is displayed in the timeline tab and above the
• Other products

  2 answers, most recent on 6/16/2025

  RE: Clearing que
  All Magix photo/video software work on the concept of Projects. If you want to start fresh, with nothing on the Storyboard or timeline, just create a new project.
• Music Maker

  36 answers, most recent on 12/17/2025

  RE: Need help fixing magix..am losing hope
  @Bart-0251 Ntdll is part of Windows. A crash there is usually a driver problem. Windows 11 is currently so broken (thanks to the way Microsoft now develops software mainly with AI), that a recent update may cause this problem. This would explain why
• Video Pro X

  No answers, created on 2/3/2026

  VPX17 S/W Update 23.0.1.316 Loaded With Bugs~!
  Magix auto-update for Video Pro x17 from functional version 23.0.1.269 to version 23.0.1.316 resulted in me uninstalling the software and reinstalling my original purchase version 23.0.1.269. Reasons: 1) Startup dialog box no longer shows working
• Movie Studio

  9 answers, most recent on 8/14/2025

  RE: MAGIX Video deluxe 2026 Premium: old serial number NewBlue remains
  @Bruce-Henderson Well, you've got yourself off to a fine start on the forum. You've obviously not read the forum rules especially this one https://www.magix.info/us/forum/please-do-the-following-before-posting-your-question--621831/ Note the
• Movie Studio

  12 answers, most recent on 11/15/2025

  RE: Speech to text
  Indeed, not obvious at all! I only found out because I eventually found it mentioned in a review of the software. You'd think they'd include a few free minutes with the download to get you started and tell you you need to buy more and provide a link.
• Movie Studio

  21 answers, most recent on 10/18/2025

  RE: Why Chromma key - gives additional collours on video ? Why
  @badbob The image you posted includes your personal, confidential serial key for the software. Such data should never be posted to a public forum like this one. Hence your image has been removed. JeffForum Moderator
• Rescue Your Videotapes!

  7 answers, most recent on 12/2/2025

  RE: DRIVER DOWNLOAD
  Thanks for the advice, but unfortunately the driver update did not work. My capture device is not red or white, just black with the Magix name on it & with the 4 cables attached with the yellow, white, red & black pins. In the device manager
• Movie Studio

  3 answers, most recent on 9/24/2025

  Serial Number
  I have a hard copy of Movie Studio 2024 Platinum which I purchased earlier this year. I need to reinstall it but have lost the registration code. I am using Windows 10. Can someone please help me to get the software reinstalled?
• SOUND FORGE

  8 answers, most recent on 4/8/2026

  RE: Magix Sold Sound Forge!
  There is a new Sound Forge forum on Boris FX as well. Not much activity there though.https://forum.borisfx.com/c/sound-forge/57 I do not know if there are plans to eliminate the Magix SF forum. The 'Vegas Creative Software' (Magix) forum is gone..
• Rescue Your Videotapes!

  21 answers, most recent on 3/2/2026

  RE: what are correct driver(s) for the "video grabber" K0065 for win11?
  I have provided the requested information and put in my profile also, have not received any additional ideas. Is there a log file created when trying to run this software? there is information floating around the web regarding sound, video, high
• Rescue Your Videotapes!

  21 answers, most recent on 3/2/2026

  RE: what are correct driver(s) for the "video grabber" K0065 for win11?
  @John-Wurm To which Windows directory are the videos recorded to? There were reports from users that OneDrive synchronization can interfere with the correct functioning of Magix software under Windows. If OneDrive is enabled and the Magix user files
• Movie Studio

  One answer, on 7/15/2025

  RE: [Closed] Screen capturing/recording a TV screen
  @jak.willis . . . . I would like to screen record my TV screen/BD Recorder . . .My question is what capture software would you recommend I use for this? If the BD disk is not a commercial, DRM protected disk, then you should be able to copy the .mts
• Movie Studio

  16 answers, most recent on 12/23/2025

  RE: No video only sound
  @Odd-Aagesen Ich glaube nicht, das man Video Files mit Open DML (MATROX AVI 2.0) auf einen ARM Laptop zum laufen bringt. Das funktioniert auf ARM Laptops wahrscheinlich nur mit Software, die FFM peg für ARM benutzt. Am besten konvertierst du die
• Movie Studio

  3 answers, most recent on 1/7/2026

  RE: When will Nvidia Hardware Encoding Be Fixed in Video Deluxe 2026 Plus
  @Giuseppe-Nelva This problem applies to many softwares and not just video editors. Really it's a Nvidia problem. This thread refers https://www.magix.info/us/forum/beware-latest-nvidia-gtx-591-44-drivers--1350824/ From me-again's comments near the
• Off topic

  7 answers, most recent on 6/8/2026

  RE: [Closed] Magix canceled my subscription after accepting my payment.
  @Grummulthrus There was a large e-mail campaign that all those products switched over to Boris FX. I got a lot of mails from Magix and Boris FX about this. Of course, if you disabled all newsletters, you might not have received anything.   If