Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

@Former user Yeah, it's an annoying message but it seems to be enough to click the message away and then to close/open the Denoiser once to see the correct noise spectrum. This error doesn't appear in the 32 Bit version of Sound Forge Audio Cleaning

Other products

4 answers, most recent on 12/20/2025

RE: Strange error message with Photo Manager Deluxe

@Linda-Lawson Hi . . . . WINDOWS 11 25H2 . . . . Are you logging into the computer with a Microsoft account? If so, it is likely that your Documents folder and 2 others are synced to, and using, OneDrive as 'backup' storage, and this may be causing

Off topic

40 answers, most recent on 1/26/2026

RE: [Closed] Does Magix have customer support?

Greetings, To whom it concerns. I have tried to place an order via PayPal. Each time I was met with an error and to try again. Apparently I was charged 3 times via PayPal. I have reached out to the support email regarding this. No reply. I wanted 1

Movie Studio

48 answers, most recent on 9/29/2025

RE: Weird issue with using Smart Copy/Smart Render in MEP 2019 Premium

@johnebaker Thanks for the definitions, John. Help has zero information on "Smart Render" and very little on Smart copy, saying it's for AVCHD ("If this option is activated, unedited AVCHD material with hard cuts is transferred without changes. This

Movie Studio

48 answers, most recent on 9/29/2025

RE: Weird issue with using Smart Copy/Smart Render in MEP 2019 Premium

Never had smart-rendering work since the arrival of MPEG 4. MPEG 2 used to SR nicely years ago but that's obviously fallen by the wayside. @jak.willis Jak, I think you're worrying too much about quality loss. Do a test. On a short segment of one of

Movie Studio

47 answers, most recent on 8/24/2025

RE: "Takes" functionality

@Pete-Lowland Hi I rarely use Takes or In/Out points, ie set a Range as I find they are tedious and increase my editing time My method is to put all the videos, and images if also part of the project, in the order required and use any combination of

SOUND FORGE

18 answers, most recent on 11/9/2025

RE: Support Is Non-Existant

@Mark_Stevenson What have you tried? Making a support ticket and then, did you just wait without asking for a follow-up? You should get at least an automated response. If you haven't, your spam filter or even your e-mail provider might simply block

SOUND FORGE

10 answers, most recent on 12/5/2025

RE: Error Code 24. Just bought and installed.

Sorry to hear that you have been suffering a similar problem with Magix support - seems to happen with companies in many different fields once 'equity partners' get involved, and their frequent cost-cutting in search of short-term bigger profits

Movie Studio

4 answers, most recent on 1/12/2026

RE: cannot register

@Target901 As @browj2 has pointed out, my reply, written in 2022, was to a post made by @leon-Shargel, who has never posted any reply at any time since then! If you also have an account in the name of @leon-Shargel this is not allowed in the

Movie Studio

17 answers, most recent on 1/11/2026

RE: Very high RAM usage even with a few slides

This is an ongoing issue. (more then 2 years for me) i dont know what magix is doing somethimes. but while running movie studio 2024 ram is filling up to the point of a system crash. way above 95%. (64gb)even when there are only a few short videos

Music Maker

16 answers, most recent on 1/12/2026

RE: Midi keyboard not playing live

@Alex-Kirkwood Yes, you must select an ASIO driver. Navigate to File > Settings > Program Settings > Audio/MIDI and select the ASIO driver of your audio interface. If you don't have one, select the Music Maker ASIO driver. Next, click on

SOUND FORGE

One answer, on 8/8/2025

RE: MARCACAO NA TIMELINE MUDA DE LUGAR COM ZOOM IN E ZOOM OUT

@CarlosPinhodeAlmeida-Pinho Você tenta editar um arquivo MP3 já compactado. O MP3 é lido em quadros de dados, então o zoom salta entre os quadros. Você pode habilitar nas configurações do programa Sound Forge a opção de sempre usar proxy para

Movie Studio

70 answers, most recent on 9/19/2025

RE: Reasonably affordable graphics card for Magix Movie Edit Pro Plus

@CubeAce Thanks, I'll run the suggested programs from this thread. I've got a ton of USB ports, most of them Yellow and Blue, I never learned the colouring difference until now, thnx. None of my PC drives are USB, both are internal, C drive is 2TB

Other products

No answers, created on 8/1/2025

New ASIO driver from Steinberg.

A new widely compatible ASIO driver has been released by Steinberg. For those that may be having to use an inboard sound chip or older sound card or one relying on the ASIO4ALL or Magix own ASIO driver, this new, more efficient driver, has at least

Off topic

40 answers, most recent on 1/26/2026

RE: [Closed] Does Magix have customer support?

I purchased a Magix software product last week via the Magix website and paid via PayPal, the payment went through, but errored out when redirected to the Magix website. I’ve opened up a support ticket, emailed the email address provided in the

Audio Cleaning Lab

22 answers, most recent on 8/3/2025

RE: Webradio

SOUND FORGE Audio Cleaning Lab 4 when i try to record it comes up with no sound card found. its a new comp as the last one died last week. on the old one i had Audio & Music Lab Premium and it work fine till the hd failed. i did install it on

Rescue Your Videotapes!

35 answers, most recent on 7/16/2025

RE: Geen geluid bij overdracht VHS-band

@MV650 The round black plug is for an S-Video connection. That is a higher-quality video connection but not all VCRs have S-Video OUT. @Bol There is a subtle difference between that forum post you linked-to and Marc's setup. Your forum post

Audio Cleaning Lab

11 answers, most recent on 2/24/2026

RE: Need 2 files from Audio Cleaning Lab 10 cd distribution

Yeah $99 seems to be the price for SFACL4 but it is on Ebay for $90. Yes, but is there a future for ACL? I was incontact with a folk recording seller in Canada who used some of the features of ACL to create CDs that he legitimately marketed to folk

SOUND FORGE

18 answers, most recent on 11/9/2025

RE: Support Is Non-Existant

@Mark_Stevenson I think this might also depend on when you created the tickets. Magix has new owners since the beginning of this year and they decided to do things differently. So they introduced an AI bot to answer support questions and filter out

Movie Studio

70 answers, most recent on 9/19/2025

RE: Reasonably affordable graphics card for Magix Movie Edit Pro Plus

@CubeAce OK thnx goodnight I'm running two monitors one by HDMI, and a long horizontal monitor by Display port. I only have one GPU, they removed the AMD. I'll take it to someone else to test it to make sure it wasn't misdiagnosed. Sorry for the

Other products

2 answers, most recent on 4/26/2026

RE: Downgrade Magix Vegas Pro 23 to Magix Vegas Pro 22.

Thank you for this thorough and very precise answer! I'll just have to be patient then! And yes, I think Magix can at least provide me with a key for VP22 to compensate for the broken version of VP23, and I heard about the driver issue. But I think

Rescue Your Videotapes!

One answer, on 11/24/2025

RE: dark picture, Magix Video Saver 2023 version.

@Stefan-Trngren Gday Stefan, it is conceivable that different types of grabber have different default settings, and that, combined with your VCR, could well produce a darker image. I do a lot of VHS transfers and almost always need to adjust the

Movie Studio

5 answers, most recent on 6/26/2025

RE: Video deluxe 2026 Ultimate - ProDad add ons licence

@Clinton-Peck Interestingly, the German page I looked at says these are plugins, while the English page says these are tools. My understanding is, that these are the plugins that are available in the in-app-store. If you install the free trial

Movie Studio

4 answers, most recent on 6/28/2025

placing clips on timeline by date

Hello to all Video Editors, I use Movie Studio 2025 Suite, I recorded my video clips and .jpg pictures using a drone, gimbal and extra phone camera...for 5 days. Now I want to place them all on a timeline sorted by date AND time - to ease editing.