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  • Movie Studio
    15 answers, most recent on 9/26/2025
    RE: MAGIX Video deluxe 2026-encoding failed
    ?Over the course of the year I have used four different editions of Magix Edit software and almost always finished the project by selecting "Burn-DVD-Encode in folder" and there selecting a VIDEO_TS folder that I created on the computer's hard
  • Video Pro X
    10 answers, most recent on 12/5/2025
    RE: Video Pro X 11 Crashes Every 5 Minutes
    @MegaMooer Hi. In the end user licence agreement Magix only supplies support for one year from date of purchase. Personally I feel that if it was working in the past then the program hasn't changed but something in the software it runs on has that
  • Movie Studio
    4 answers, most recent on 9/17/2025
    How to create a Blu-ray Disc without fancy menus
    Hi all, I have Magix Movie Edit Pro, and when I go to the ‘Burn’ dialog I am looking to burn a movie/project to Blu-ray but without having any interactive menus… Is there a way to simply create the Blu-ray movie and have just a plain data disc-style
  • Movie Studio
    11 answers, most recent on 12/4/2025
    RE: Corrupted Audio
    @MatthewEverett-Gates Hi . . . . problem starts (indeed dense video effects and 4 layers + audio) . . . . Do you get a short chirp of 'clicks' or, for want of a better description, a quick 'brr' . What is the sample rate for the audio portions of
  • Other products
    32 answers, most recent on 5/30/2026
    RE: HOW TO CONTACT SUPPORT VIA EMAIL OR PHONE PLEASE
    Hello, The Music Maker 2026 Premium Download Manager is completely non-functional. The progress bar does not move, the remaining time is frozen, and there is no download speed at all. I have already removed all Magix-related files from my system —
  • Movie Studio
    5 answers, most recent on 4/18/2026
    RE: LOSS OF OF PLAY BACK BAR.
    @Steve-Smith Hi Steve We need more information:- The specification of your computer system, see this topic for what is required and please quote processor and graphics card make/model in full, and also what monitor/screen resolution(s) you are
  • Movie Studio
    22 answers, most recent on 4/9/2026
    RE: MS re-names every new import to the name of the last saved project!
    ^I genuinely pity the obession with pedanticness which you seem to have! LOL(You literally seem to be obsessively pedantic about every single item of terminology, purely for the sake of being pedantic!)#The reason why I stopped bothering to respond
  • Video Pro X
    6 answers, most recent on 7/13/2025
    RE: [Closed] It pauses
     Hi, I know you've reinstalled, uninstalled OD etc,, 👍 So just for anyone else. My files on (C) drive show as if they're in OneDrive but that is now just a folder destination on my PC, I've signed out of OD & disabled it in Start-up -
  • Movie Studio
    25 answers, most recent on 10/8/2025
    RE: Issues with MAGIX Video deluxe 2026 Plus
    -"Optimise the timeline view" by either clicking in any blank space on the timeline and hitting Enter, or hit CTRL+F, or click the Optimise Timeline View button at very bottom right. -Position the Play marker on the right hand edge of the last
  • Movie Studio
    11 answers, most recent on 12/4/2025
    RE: Corrupted Audio
    Thanks! I fixed it, but didn't identify the exact problem.* More chirps: extreme breaks in volume (decrease) with static sounds there. No continuous 'brr.' Note, my mix/EQ is not good, though no peaks at all (top at about -3db; typically
  • SOUND FORGE
    38 answers, most recent on 9/16/2025
    RE: MP3 conversion glitches
    does anyone know if conversion from 44 kHz, 16 bit, mono WAV to 192 kbps MP3 should cause a problem? Hi @Paul-Fegan, what version of SF are you using?The later versions of Sound Forge has a (hidden) option to use the legacy MP3 encoder or the
  • Movie Studio
    25 answers, most recent on 8/7/2025
    RE: Any decent support for Insta360 videos yet?
    @Can-Dive Hi. In my opinion, although VPX 11 is more slow at exporting it was always the most well behaved and stable version on my machine. It always handled complex projects better. Later versions feel like bloatware by comparison. I may be wrong
  • ACID
    3 answers, most recent on 8/5/2025
    RE: Are included Libraries Commercial Royalty Free?
    @Antony-Donlan I'm pretty sure it's stated in the EULA. Please look there. My guess is, that Audio Studio doesn't allow commercial usage but Acid Pro will probably allow commercial usage of the included loops. I don't want to have legal issues and
  • Movie Studio
    20 answers, most recent on 10/9/2025
    RE: Video files not loading
    @Vincent-OBrien Yes, that one file's data is enough, thank you! I am struck by its size, 9.85GB for a file whose playing time is just over 8 seconds, but am puzzled by an overall bit rate 10.2 Gb/s but a Maximum overall bit rate 24 Mb/s. Something
  • Samplitude
    6 answers, most recent on 8/27/2025
    RE: where is record audio options mono mix option?
    @jeremy-smith I looked in the official Samplitude forum and it was already removed in Pro X3 and Music Studio
  • Other products
    6 answers, most recent on 12/5/2025
    URGENT: Cannot upgrade/crossgrade from ACID Pro to Vegas Pro 23 Studio
    I submitted a ticket to Magix l think on Sunday 30 November 2025, because throughout the weekend I had been trying to upgrade / crossgrade to from ACID Pro 7 to the full Vegas Pro 23 Studio suite. My ACID Pro 7 serial, repeatedly input, with and
  • Video Pro X
    7 answers, most recent on 8/18/2025
    RE: [Closed] Objects saved to project folder doesn't retain its size
    This bug has been outstanding for a number of versions, but I believe it has been addressed/fixed in VPX17? Can someone confirm? I'm currently using VPX16 (22.0.1.270) and I definitely had the 1 second bug when I first installed VPX16 last year as
  • Movie Studio
    6 answers, most recent on 8/7/2025
    RE: Magix video basic editing
    @William-Porter Hi, I'm trying to pull a movie clip from a project by deleting a section of the video before the scenes to keep and after the scenes to keep. At the bottom of the preview window there are options - Remove start etc.. But the easiest
  • Movie Studio
    6 answers, most recent on 11/27/2025
    RE: Cannot install Video Deluxe 2026
    @Larry-Burkholder Hi Video deluxe is the new name for Movie Studio 2018 and later versions which was formerly known as Movie Edit Pro. The project file formats are compatible, with the caveat that any 3rd party software, addons, or older effects,
  • Movie Studio
    44 answers, most recent on 9/12/2025
    RE: some objects cannot be moved on the timeline. Others can...
    @Alfns I don't think anyone here would suggest uninstalling the program. That could actually make things worse. I was asking you to show all the tracks on the timeline. Looking at your current pictures there seems to be a lot of additional tracks
  • Movie Studio
    44 answers, most recent on 9/12/2025
    RE: some objects cannot be moved on the timeline. Others can...
    @Alfns I've just tried a similar action here and have no problems with dragging an object back over a previous object. MEP 2014 was a long time ago but I don't recall any issue with that version either in this regard. So, it seems to be peculiar to
  • Music Maker
    7 answers, most recent on 6/14/2026
    Magix Music Maker 2026 Premium – Software Becomes Unresponsive
    I have tried to log a ticket, but the system keeps saying that my support ticket cannot be loaded. I tried different PC's and even different browsers to no avail. I am a subscriber to Magix Music Maker 2026 Premium and am experiencing recurring
  • Movie Studio
    70 answers, most recent on 9/19/2025
    RE: Reasonably affordable graphics card for Magix Movie Edit Pro Plus
    @Tusk Hi . . . . when I try to edit iPhone video, sometimes the video is missing tens of minutes of the end, something about frame rate fluctuations . . . The issue here is that the iPhone and many other mobile devices record Variable Frame Rate
  • Movie Studio
    47 answers, most recent on 8/24/2025
    RE: "Takes" functionality
    @Bol Hi Rob I am in the same boat as @CubeAce, wear and tear is not the issue, storage space is. My first 4TB backup drive is about 18 months old and is already 80+% full, after the current project which has 190GB of video and images, before I start
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