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SOUND FORGE
8 answers, most recent on 1/20/2026
RE: Sound Forge 365 activating and registering
Hi, I have purchased the Vegas program and now cannot even open the program. First, a window pops up asking me to "Activate and Register immediately online". Once I click on that, another window pops up with the message: "This serial number has
Movie Studio
24 answers, most recent on 9/20/2025
RE: Inserting a clip on the timeline
@Esther-Rodriguez Welcome to the Magix users forums. First, can you specify exactly which Magix program and version you have, please? See the Help>About menu when the program is open. Second, assuming the program is either Movie Studio (from
ACID
One answer, on 7/26/2025
RE: PLUG INS
@martin-smith Which plugins? Usually, VST3 get installed under C:\Program Files\Common Files\VST3\ Plugins that come with Acid might be located under the Acid program folder in the subfolder called Magix Plugins. Additionally, some bonus content
Video Pro X
9 answers, most recent on 1/22/2026
Access violation error n NTDLL,dll
After installing and starting VideodeLuxe Premium 2026, I spontaneously get the error message ‘Access violation in module NTDlL.dll’ exception 0xc000005. The programme crashes. I performed an integrity check with DISM.exe in Windows 11, but found no
Video Pro X
2 answers, most recent on 3/6/2026
RE: DOSNT WORK AT ALL CRASH CRASH CRASH
@Tim-Franks Support has about two thousand open tickets. We received this information a few weeks ago, so it might take some time. Basically, it's enough to write to infoservice@magix.net and tell them you want to return the software. But
Other products
One answer, on 9/27/2025
I can't find the link for Independence Free.
Dear Anyone. Just wanted to try Independence Free, heard a load of good things about it. But I can't find the link for it anywhere.Could someone help this idiot out by telling me where the link is? Yours respectfully, Chris.
Other products
3 answers, most recent on 11/20/2025
Can't load Independence samples
The above screen recording shows how I have installed the Independence Pro library, am able to see the instruments in Independence, but cannot load the image files even when I navigate to them directly. I have added the library path within
Off topic
2 answers, most recent on 10/22/2025
RE: [Closed] How can I get a refund?
@Fernando-Nieto Also, please note these are NOT the forums for Vegas Pro. Please read this pinned post and, if you need further help, please post to the Vegas Pro forum. This thread will be closed. JeffForum Moderator
Movie Studio
9 answers, most recent on 7/31/2025
RE: How long does it take for customer support to respond?
Problem solved! Well, I haven't tested it yet, but after contacting Boris FX support, they reset my license. In the next few days, I'll test to see if the reset worked and make sure to save a disk image in case it happens again. Thank you all for
Movie Studio
21 answers, most recent on 10/18/2025
RE: Why Chromma key - gives additional collours on video ? Why
@badbob Hi . . . . MAGIX Movie Edit Pro Version: 17.0.3.178 This is the 'base' version of MEP, hence the missing HDR gamma controls. You are missing 2 patches - 17.0.3.183 and .184 - check under Help, Update online, to see if they are still
Video Pro X
10 answers, most recent on 8/10/2025
RE: Programme freezes
@Billy-Green8845 @emmrecs @johnebaker Another thing that may help us to help you is if you can do a screen grab of your program's Device settings found under File / Settings / Program Settings / and open the Device options tab. You will see on the
Video Pro X
One answer, on 11/13/2025
Some help with Audio Effect Presets
Two for now:One. Which preset is best for making my audio sound like it's in the middle of an airport, and in a bathroom?Second. Is there away to fade into a preset? What I want is for a clip to start out fine and then slowly become more distorted
ACID
13 answers, most recent on 2/20/2026
RE: Acid Music Studio 11 Fails to run.
@stuart-cassie Ok, then this workaround doesn't help. Can you please try if you can reset the program settings? Hold CTRL and SHIFT and double click on the program icon to start Acid. Keep holding both keys until a small window appears that asks you
Music Maker
11 answers, most recent on 2/16/2026
RE: No sound
That Music Maker driver is there but I couldn't get anything to work with it. I downloaded the ASIO4ALL to try & solve the issue. At the time it didn't. I think I had the wrong selection for the audio output in the advanced settings section all
Photostory
2 answers, most recent on 4/8/2026
RE: Difficulty finding a tutorial to animate pictures in slideshow
Thank you for responding, John. Sorry for delay -- I was under the gun to complete the slideshow for a Celebration of Life and I figured it out trial and error. I am used to working with Premiere Pro and have done special effects for many years.
SOUND FORGE
2 answers, most recent on 6/23/2025
RE: Why in Sound Forge Pro 18 is there two version of Channel Converter?
Thanks again for your help. I ended up re-creating the presets from the Channel Converter in Processes into the second version used in my script. But the second one still can't handle more than 6 Sources. So for those I have to use Sound Forge Pro
Other products
One answer, on 12/22/2025
RE: [Closed] I buy VEGAS Pro Suite 23 but my company ask to have the offline file
@JPAK Hi and welcome to the forum - albeit the wrong one. Vegas products, except for Magix Movie Studio 18 to 2025 versions, have their own forum, link is at the bottom of this page, I would suggest you post your question there There should also be
Movie Studio
2 answers, most recent on 11/19/2025
RE: Unable to Install Magix Video Premium 2026 on Windows 11
@Joseph-Hensley Welcome to the Magix user to user forums. First, it would seem from your screenshot that you are attempting to run 2 Video Deluxe installations at the same time, 1 for the Trial version and 1 for the non-Trial version. Is that the
SOUND FORGE
7 answers, most recent on 11/23/2025
RE: sound forge17 plug-in (ARA 64bit)
@Timbim There might be a workaround. Install the free Sound Forge Pro 18 trial and copy the audio_plugin_scan_server EXE files from the SF 18 directory to your SF 16 directory (make a backup of your files first!). This workaround already helped
Movie Studio
2 answers, most recent on 7/1/2025
bubble question
after you place a bubble can it be resized i can resize txt box but the bubble is two smal any help appreciated
SOUND FORGE
3 answers, most recent on 10/24/2025
RE: SF Pro 14 is erroneously looking for ARA Waves plug-ins
@joe-patti Like I mentioned, install the free Sound Forge Pro 18 trial and copy the audio_plugin_scan_server EXE files from the SF 18 directory to your SF 14 directory (make a backup of your files first!). This workaround already helped other users
Video Pro X
10 answers, most recent on 10/23/2025
RE: App failure to load
I updated to the latest windows update, I uninstalled the Video Pro 15 app and reloaded it. It now says the application has failed to launch due to it's side by side configuration is incorrect. I've had this software for several years and never had
Music Maker
One answer, on 8/5/2025
RE: Instruments
@D305_CREATOR. No, you should still have access to them, as long as you use the same customer account. If they appear with a lock icon or you need to pay for them again I recommend you open the Music Maker program settings and click on the button to
Video Pro X
10 answers, most recent on 10/23/2025
RE: App failure to load
Hi thanks for responding. It's on Windows 11 running gigabyte control center. I just started using a new PC with GCC for the Geoforce graphics, the app was working fine but when the controller prompted for a update and the app would no longer load.
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