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@Bill-Fike You might want to uninstall the Magix Low Latency audio driver included in Sound Forge Audio Studio. This is an old version of ASIO4ALL and it's known that it will create problems for some users, but not for everyone. Usually, you'll get

Music Maker

7 answers, most recent on 6/14/2026

Magix Music Maker 2026 Premium – Software Becomes Unresponsive

I have tried to log a ticket, but the system keeps saying that my support ticket cannot be loaded. I tried different PC's and even different browsers to no avail. I am a subscriber to Magix Music Maker 2026 Premium and am experiencing recurring

Movie Studio

32 answers, most recent on 4/2/2026

RE: Export quality from RTX Ti3060 far inferior to UHD770

All, I've uploaded a folder to Google Drive containing two files showing the issue. It's not really noticeable on my 60Hz monitor but on my TV (2019 LG LED, 200Hz refresh rate) the jerkiness problem is obvious. Another thing I've noticed: when I

Video Pro X

12 answers, most recent on 11/16/2025

RE: Mapper

Hej! Ja, her fungerer det nu, at VDL stadig opretter filer i Dokumenter, men det kan accepteres, da der endnu ikke er downloadet andre filer end installationsfilen. Men hvorfor er der ingen opsætningsmulighed for at ændre disse to mapper? Før den

SOUND FORGE

38 answers, most recent on 9/16/2025

RE: MP3 conversion glitches

Well, it's strange because I'm using Reaper for 15 years without a hitch. I have encoded to 128 kbps on the new PC and didn't hear of any problems from clients (I tend to batch the files and send them off in a fire and forget sort of way). The

Video Pro X

33 answers, most recent on 7/15/2025

RE: keyframe bugs remaining in the current version of VPX17 (v..269)

@AAProds Thanks for testing. I confirm. There is no problem with the SPR effect. Try it with the affects you don't need to "Apply" such as brightness/Contrast or Colour. This issue may be isolated to these effects.

SOUND FORGE

15 answers, most recent on 7/27/2025

RE: Scripting question

@PaulieT No problem. I haven't tried to get DLLs included into VS Code projects, so I'm probably no help in that regard before reading some stuff about how to do it. Besides that, if you have other questions, don't hesitate to ask.

Video Pro X

6 answers, most recent on 7/13/2025

RE: [Closed] It pauses

Hi @Gid, No problem, it happens to me regularly that answers cross each other. Would the answer below also be useful to you? I already had problems with OneDrive under Windows 10. I interrupted the sync by repeatedly pausing OneDrive. I decided to

Movie Studio

4 answers, most recent on 6/27/2025

RE: Trying to sync some audio

@Matthew-Mannix Hi, have a look at this post a little while ago about a similar problem - https://www.magix.info/us/forum/syncing-2-audio-files--1347195/

Movie Studio

32 answers, most recent on 4/2/2026

RE: Export quality from RTX Ti3060 far inferior to UHD770

Yes, only a few users have commented on the issue so far.Nevertheless, I think that it is a general problem in the configuration mentioned (latest version of the 2026 Magix software with the latest Nvidia driver).Let's hope it gets patched soon.In

SOUND FORGE

8 answers, most recent on 1/26/2026

RE: Non functioning Sound Forge / no response from support

@Rod-Devonshire They laid off nearly 50% of their staff and then additionally sold off the Samplitude product plus development and support team to BorisFX. There is probably only 30-40% of the staff left compared to 2024. So it's clear why they have

Movie Studio

11 answers, most recent on 12/4/2025

RE: Corrupted Audio

Ray, I had increased audio buffers from 6 to 9 (max), without solving issue (forgot to post that). Using 32bit source, but have yet to identify the camera audio which was left in some vid objects. I have to go over the problem project file, though I

SOUND FORGE

15 answers, most recent on 3/29/2026

RE: Error Message -24

@Matth Do you still have access to your previous installation of Sound Forge or was it uninstalled or is the computer no longer available? Your correct e-mail address should be shown under Help > About. This problem might be caused by either

Movie Studio

70 answers, most recent on 9/19/2025

RE: Reasonably affordable graphics card for Magix Movie Edit Pro Plus

@Tusk Hi. Yes, my first 3036 died within it's guarantee period and thankfully was exchanged without hassle and the current one has been OK for much longer 🤞. I think I was just unlucky but it seems the smaller the dies get the worse the reliability

Movie Studio

3 answers, most recent on 10/29/2025

RE: Hardware acceleration affected by motherboard?

Thank you for your reply, John. Belatedly I see what you mean about the chipset settings - they're in the BIOS. Anyway, I removed the 1660Ti and then reinstalled it, and now all of a sudden MEP can see both GPUs: the performance is now much better -

Web Designer

One answer, on 10/2/2025

My index page doesn't upload

Hello, for the past two weeks I have been having problems with my index page, as I cannot upload it to the website. The other pages can be updated, but when I try to publish my index page, the result is a different page. Can anyone help me? (I'm

Music Maker

10 answers, most recent on 10/19/2025

RE: File suddenly will not open!

@Alex-Belobraydich @gjonny suggested you look for backups of your project file. Did you do this? With what result? With reference to the file named in your screenshot, I suspect it may, unfortunately, be corrupted and so not readable by MMM. If it

Off topic

2 answers, most recent on 12/21/2025

RE: [Closed] Transfer my account Selling: SF Pro 18, Acid pro 11, and Vegas Pro 22

@RHRead The problem is that Magix support is currently very hard to reach. Here are many reports that they currently don't respond. You definitely need support to free up all licenses in your customer account. I suggest you try to get in contact

Movie Studio

22 answers, most recent on 4/9/2026

RE: MS re-names every new import to the name of the last saved project!

You mention "computer", then you mention "laptop". Are these two different machines? The program however is renaming every file to "end 1b". I've explained why VDL does this. I do agree that the movie name should not be changed to "end1b". Try a

Video Pro X

6 answers, most recent on 8/7/2025

Problem download video using FIREWIRE

Messages come and I don't know what to do.

SOUND FORGE

29 answers, most recent on 9/16/2025

RE: SF 11 refuses to start, even full re install

@daniel-DIAZ2990 Maybe try the following: Install a virtual machine software, for example VirtualBox or VMware. Download an ISO file from Microsoft and install Windows 10 or Windows 7 in the virtual

Movie Studio

2 answers, most recent on 1/11/2026

Reactivation problems

Hi I have 3 Magix Movie Studio programs namely 2021, 2023 and 2025 My main hard drive (Drive C) just broke down, and after installing a new Hard drive and the the Magix programs I'm not able to register them. I get a message that stated that the

Movie Studio

5 answers, most recent on 7/9/2025

Magix Support or Lack Thereof

I have 3 inquiries to support dating back over a month now with the only reply being the automatic reply stating we will get back to you within a few days. Anyone else having this problem? Barry

Rescue Your Videotapes!

21 answers, most recent on 3/2/2026

RE: what are correct driver(s) for the "video grabber" K0065 for win11?

@John-Wurm If you see a preview you are basically good to go. Have you tried to record with another software, for example OBS https://obsproject.com/ or the new trial version of Magix Video Deluxe or Magix Vegas? Maybe the software version of Rescue