• Movie Studio

  7 answers, most recent on 4/10/2026

  RE: cant download extra content
  @SSB Hi, For which program and what is the trouble? If for Video Deluxe, if this is an upgrade, then you probably already have everything installed and you don't have to do it again. In fact, you can't. Look at the screen to see if it says that
• Movie Studio

  16 answers, most recent on 11/14/2025

  RE: MEP plus 2022 freezing
  Hi John, wondering if you know the answer to this...I'm using MEP 2025 platinum and can't seem to find where the "Maps" feature exists. Do I need to purchase it separately or is it hiding somewhere in my current version? Thanks much
• Movie Studio

  47 answers, most recent on 8/24/2025

  RE: "Takes" functionality
  @AAProds Hi Al I was referring to Pete Lowlands 'work around', due to a 'technical difficulty' I cannot test with VDL 2026 at the moment. John EB
• Video Pro X

  14 answers, most recent on 10/21/2025

  RE: [Closed] Serial Number / Licenses
  @Jesse-Boyland2330 Hi Error code -24 means the serial number has already been registered to another email address. Are you using the same email address you used to purchase the software? John EBForum Moderator
• Other products

  4 answers, most recent on 3/9/2026

  RE: Video Deluxe 2026 | When I add a flag, would you open the rename bar
  @Survey123Jedi Hi I too agree it would be useful when creating DVD/Blu-ray discs, the Chapter names would be picked up by the chapter menus automatically. . . . . I use it to remind me to do something . . . . For that I use the 'old school' method -
• Movie Studio

  7 answers, most recent on 7/5/2025

  RE: Selected Aspect Ratio Not Exporting
  @Peaceful-Pixel Hi. You may need to use either HEVC or AV1 to allow you to export at higher frame rates. Ray.
• Rescue Your Videotapes!

  20 answers, most recent on 11/23/2025

  RE: Windows does not find drivers for the video grabber usb device
  @Atte-Tahvanainen Hi You can either: Repeat the above procedure in Device manager, Update driver pointing to the folder containing the files OR Right click the .INF file - boxed in image above and select Install. John EB
• Movie Studio

  9 answers, most recent on 10/24/2025

  RE: Movie Sudio 2025 developed a strange behaviour
  Hi Andy. No, never seen that in Task Manager but then I normally use Task Manager to keep an eye on drives, CPU, GPU etc in the Performance tab. I only switch to Processes if I have a problem. Ray.
• Movie Studio

  48 answers, most recent on 9/29/2025

  RE: Weird issue with using Smart Copy/Smart Render in MEP 2019 Premium
  @jak.willis Hi Jak See this topic regarding Smart Copy and how finicky it is. John EB  
• Movie Studio

  32 answers, most recent on 4/2/2026

  RE: Export quality from RTX Ti3060 far inferior to UHD770
  @AAProds Hi Al Thanks for the sample file. I have tried various combinations of framerate and GOP length and see no difference between the original and the RTX exports, perhaps the movement is not fast enough. The problem is seen very clearly in
• Video Pro X

  15 answers, most recent on 2/23/2026

  RE: What is the difference between Magix Vegas Pro and Magix Video Editing
  @Giulio-Dent Hi Looking at your image, there is no My products section. This would suggest that the account you have logged in with, is not the one that the sofware is registered to.   @ericlnz, @Reyfox Hi Eric, Tony . . . . There's no need to do
• Rescue Your Videotapes!

  21 answers, most recent on 3/2/2026

  RE: what are correct driver(s) for the "video grabber" K0065 for win11?
  @John-Wurm Hi . . . . CD has a line "Charge 1.0, 8542KA1. . . . . This means the USB grabber you have should be the K0065, it should be printed on the back of the driver casing. @SP. has provided the link to the correct driver. John EB
• Movie Studio

  48 answers, most recent on 9/29/2025

  RE: Weird issue with using Smart Copy/Smart Render in MEP 2019 Premium
  @AAProds Hi Al I currently don't have access to those files at the moment, my PC is offline for a few days. Will let you know as soon I can put something together for you. @jak.willis Hi Jak The full error message I believe
• Rescue Your Videotapes!

  35 answers, most recent on 7/16/2025

  RE: Geen geluid bij overdracht VHS-band
  Hi Ray, I can't select the setting you recommended because I only have two options: Both "1 channel 96000 Hz". (see also above) Marc
• Movie Studio

  4 answers, most recent on 11/17/2025

  RE: Blank error dialogue box appears during MS2022 reinstall
  Hi guys I’Ve decided to ditch this software in light of the problems it causes and gone across to using AVS for my smaller projects. I’m dumping the Music Maker app as well. Have fun! regards Vince
• Music Maker

  7 answers, most recent on 3/29/2026

  RE: Loops unlimited will not load
  @S-S6754 Hi There was an outage with one of the Magix cloud providers which was causing this issue, see this notification from Magix. Check again, it is now working for me at the time of this comment. John EBForum Moderator
• SOUND FORGE

  6 answers, most recent on 11/13/2025

  RE: Sound Forge Audio Studio 17
  @Charles-Yarbrough Hi Your comment has been hidden as it does not relate to the subject of this thread. Please create a new post and provide more information, including the playback device and how connected. John EBForum Moderator
• Off topic

  13 answers, most recent on 2/27/2026

  RE: Payment not received email
  @riley-colwell @browj2 Hi If John is correct and it is a scam email, then you would be advised to include the potential scam email along with your enquiry email to PayPal to investigate as at the moment you have had no success with Magix. What
• Movie Studio

  47 answers, most recent on 8/24/2025

  RE: "Takes" functionality
  @Pete-Lowland Hi My interpretation of the 'work around' is the same as CanDive has commented above, it did not work, hence the request for clarification. John EB  
• Movie Studio

  8 answers, most recent on 7/15/2025

  RE: Movie Studio --> TO --> Video Delux
  @Arlene-Allen Hi, Yes, it's called Video Deluxe 2026. On Magix.com for your region, go to Products, Video and select Video deluxe. John CB
• ACID

  6 answers, most recent on 3/26/2026

  RE: Acid Pro 10 metronome volume
  @FetusK Hi Please do not post multiple times on the same topic, 2 later posts have been hidden. This is a user to user forum not Magix Support. A response time to a post or comment will depend on a user who has experience of any issue you are having
• Other products

  2 answers, most recent on 8/27/2025

  RE: [Closed] VEGAS PRO 22
  @Dias-Manuel9880 Hi, sorry you're on the wrong forum, copy & paste your comment on the Vegas forum - https://www.vegascreativesoftware.info/us/vegas-pro-forum/
• Movie Studio

  9 answers, most recent on 8/5/2025

  RE: MS 2025 New Update + Neat Video Update
  @me_again Hi Andy. Your post title is correct but you have put the wrong version in the post. I got confused as to what was on offer. Ray.
• Rescue Your Videotapes!

  20 answers, most recent on 11/23/2025

  RE: Windows does not find drivers for the video grabber usb device
  @Atte-Tahvanainen Hi . . . . cant be that, they are homemade films . . . . That eliminates one line of possible cause. What colour is the USB device and are there any markings on it such as K0065 or K0067? John EB