• Photostory

  2 answers, most recent on 1/13/2026

  RE: photostory Deluxe 2026 - audio - missing codex
  @czechwarmblood Can we clarify something? Is it only on playback of the exported file(s) that you receive the message that a codec is missing? And is the problem present in both the DVD and mp4 exports, or only the latter? If it is only the mp4,
• SOUND FORGE

  3 answers, most recent on 1/1/2026

  sound forge 9
  Hello, I just purchased a new computer with Windows 11. I've tried over and over to install the program using the disc and the download from the Magix site. After installation, the program wants the serial number and then a long authentication code.
• Music Maker

  2 answers, most recent on 2/11/2026

  RE: I Need To Enhance MP3 Audio Files From LPs
  @Oka Suno pretty much sends them through an AI model and recreates the music from scratch. Their license agreement definitely doesn't allow you to upload music that wasn't made by yourself, so that's why you cannot upload such music there. If
• Movie Studio

  20 answers, most recent on 10/9/2025

  RE: Video files not loading
  @Vincent-OBrien Hi Thanks for the MediaInfo data, the one analysis is enough, they are identical to those from my Sony camera and should import with no issues. The second error message mfc140u.dll error would suggest that some Windows system files
• Movie Studio

  5 answers, most recent on 6/13/2025

  RE: [Closed] Import MP4 problems
  Thanks, I just remembered something (Yes, i should have mentioned it, but I genuinely forgot) As I have said, this is a brand new PC with windows 11. As I also said I have a previous version of Magix video editing, I was curious to know if the new
• Movie Studio

  5 answers, most recent on 11/22/2025

  RE: Image playback freezes after a couple seconds
  @Joshua-Pyle Hi Thanks for the information. . . . . According to Device Manager . . . . Are you relying on Windows Update to keep the drivers up to date? If so they may not be the current version which, for the CPU/iGPU combination you have is
• Off topic

  160 answers, most recent 7 hours ago

  RE: Magix support has not responded to support tickets for months
  @Rafa-Marciniak Hi If you know the error in your email address when you purchased Video Deluxe, login to your account through the magix website here, the icon, is top right of the home page, using the incorrect email address and password used at
• Movie Studio

  8 answers, most recent on 10/10/2025

  RE: Video Deluxe 2026 Premium
  @philh77 Hi . . . . I have am mp4 of the effect I would like to use . . . . To give more specific advice, we need more information about the effect clip, ie. is this a green screen (Chromakey) effect or a video clip with a transparent Alpha
• Movie Studio

  69 answers, most recent on 8/10/2025

  RE: Unable to import MKV files into Video deluxe 2026 Plus, Windows 10
  @Can-Dive Davinci Resolve 20 which are free to download and use. So there are a number of free alternative editors that accept these files which eliminates the need to convert.  Candive, I hope that was in jest. Convert to Davinci just to avoid a
• Movie Studio

  69 answers, most recent on 8/10/2025

  RE: Unable to import MKV files into Video deluxe 2026 Plus, Windows 10
  For what it's worth, I tested @Gra_Ham's file in a number of video editors; VideoStudio 2023 - Crashed PinnicleStudio 26 - played fine Vegas 22 - would not play The file played fine in Capcut and Davinci Resolve 20 which are free to download and
• Music Maker

  One answer, on 12/20/2025

  RE: help
  @Alexander-Farris Hi Please note this is a user to user forum not Magix Support. In what way is the redemption page, here, not working? Are you using the same email address to redeem the voucher as used for purchase? The page is working at the time
• Movie Studio

  9 answers, most recent on 10/24/2025

  RE: Movie Sudio 2025 developed a strange behaviour
  @johnebaker Greetings John, Is the video 3D (Stereo) No it isn't, so it could have been re-encoded. I think I'll try re-encoding it myself with a different codec myself. The file with the german name is elluding me. I remember it being in the task
• SOUND FORGE

  9 answers, most recent on 8/14/2025

  The cost of text to speech
  SF $15 for 600,000 characters, 600000/15 = $1.00 for 40,000 characters = 400 charactes for one cent? I Downloaded the New testament (plain text) https://www.gutenberg.org/cache/epub/10/pg10.txt Using grammarly it gave
• Off topic

  One answer, on 1/18/2026

  [Closed] I am not able to purchase DVD Architect 7.O
  On last December i downloaded a trial copy of DVD architect 7. Now i would like tu purchase regular licence but when i start the software there is the option "purchase on line", I select the country, "Germany because italy is nor lisrted even the
• Video Pro X

  29 answers, most recent on 9/13/2025

  RE: Kodak C330 audio
  @nicolesharp100 Hi We need more information on the MOV file encoding formats used for the video and audio. Download and install MediaInfo and analyse one of the clips and post the results, see this tutorial on how to setup MediaInfo and analyse a
• SOUND FORGE

  2 answers, most recent on 5/6/2026

  SF Audio Studio 10 won't finish install.
  I got a new computer and have had one hell of a time trying to get SF reinstalled in this new system. I've only today found out about the whole Sony to Magix swap, but was under the impression my software would still work. I tried installing as a
• Movie Studio

  3 answers, most recent on 10/22/2025

  RE: Video collage missing in trail version - Magix Video Deluxe 2026
  @Niels-Mickers There have always been templates in MMS for producing collages or you can make your own once you get into how the program and various effects work which would include picture in picture choices with the cookie cutter as well as the
• SOUND FORGE

  One answer, on 7/24/2025

  Sound Forge Audio Studio version 13 and Windows 11 compatibility
  Does anyone know if Sound Forge Audio Studio 13 is compatible with Windows 11? Magix website says the following: We do not support Windows 10/11N operating systems, as the necessary Windows Media features are missing. If you are using such an
• Movie Studio

  16 answers, most recent on 4/26/2026

  RE: GL Transitions ?
  I am sure that the GL transitions can be replicated, but they are free, and the ones listed require no additional programming. And if you ran them in Vegas, you would know that some do have slider options for various adjustments. Not as numerous
• Video Pro X

  10 answers, most recent on 8/10/2025

  RE: Programme freezes
  @Billy-Green8845 Hi If the tutorial is not clear, use the online MediaInfo feature here. Use the Choose file option and go to where the file is and upload it. The analysis will take a few seconds, then use the Download MediaInfo report option, this
• Movie Studio

  6 answers, most recent on 2/1/2026

  RE: Video Deluxe 2026 Could Not Find a Part of the Program
  I had this happen with experimenting (different install structures) with pointing content downloads to external drive for various editions (should be fine as Magix does this natively on C in the /videocontent location.... and if I try and uninstall
• Movie Studio

  7 answers, most recent on 4/10/2026

  RE: cant download extra content
  Hi, I have just installed Video Deluxe 2026 Ultimate, but I only have the Premium edition. In 'About Magix Video Deluxe', it confirms that I have the Premium edition. I have redeemed the coupon code, but cannot find the Ultimate pack. I cannot find
• Movie Studio

  48 answers, most recent on 9/29/2025

  RE: Weird issue with using Smart Copy/Smart Render in MEP 2019 Premium
  @jak.willis, @Bol, @AAProds Hi Jak . . . . I downloaded them as 1080p . . . . In which case use these files in your project and let MEP do the one conversion necessary, any 'losses' are likely to be undetectable to the human eye as you are not
• Music Maker

  One answer, on 9/22/2025

  Unlimited Loops Issue
  I purchased an unlimited loops subscription but cannot access MusicMaker 2025. I get a window requesting that I enter a serial number, but I never received one. I did receive an email that provided something like a serial number, but it is a series