Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

@buddy-w Where did you buy the software from? If you bought it from the Magix.com online store, you should have gotten an order confirmation email to your email address with all serial numbers and download links. Please check your email inbox and

Movie Studio

3 answers, most recent on 10/29/2025

RE: Hardware acceleration affected by motherboard?

Thank you for your reply, John. Belatedly I see what you mean about the chipset settings - they're in the BIOS. Anyway, I removed the 1660Ti and then reinstalled it, and now all of a sudden MEP can see both GPUs: the performance is now much better -

SOUND FORGE

7 answers, most recent on 3/12/2026

RE: RX VST Plugin Issues

Gave it a try and so far it doesn't seem to make a difference. ARA plugins show in the menu, but when I click on them, nothing opens and no errors or alerts. Edit: Activated the SF 18 trial and the same plugins work fine there. So, now I know it is

Movie Studio

16 answers, most recent on 9/5/2025

RE: Blu-ray media created playback issue. Image bounces/jitters

Ok, so... upgrading my computer is the only solution to get higher speed in the encoding process 😅. I will consider your computer specs as a reference to look for my new equipment. Thank you for all the information you provided and your support with

Off topic

2 answers, most recent on 12/21/2025

RE: [Closed] Transfer my account Selling: SF Pro 18, Acid pro 11, and Vegas Pro 22

@RHRead The problem is that Magix support is currently very hard to reach. Here are many reports that they currently don't respond. You definitely need support to free up all licenses in your customer account. I suggest you try to get in contact

Movie Studio

22 answers, most recent on 4/9/2026

RE: MS re-names every new import to the name of the last saved project!

No... What it's doing is not "logical" at all. 🙄I am importing 1 single video file | Which has a name.Therefore, when I open the MS export-box = The LOGICAL thing would be for it to display the file's name there still.The program however is renaming

SOUND FORGE

8 answers, most recent on 11/21/2025

RE: Sound Forge 17 not loading on Windows 11

Hi @Justin-Brummer you can try resetting Sound Forge and clearing the cache. 'File> "Reset all preferences and clear cached data" I do not think the 'Proxy compressed formats' setting affects encoding, though it often resolves MP3 playback

Movie Studio

2 answers, most recent on 8/5/2025

[Closed] Authentication code for Movie Studio 13

Something happened to my program so I deleted it and reinstalled it. When I start up, I try to use the Optional Authentication Code as instructed, and all I get is "Invalid". Got any ideas on what to do now? Kevin Arkin

Music Maker

8 answers, most recent on 5/30/2026

RE: Licence Document

@johnebaker A 'Royalty free' licence, is one that you do not have to pay a royalty fee to use, this is the standard licence you get with the program, it does not allow you to sell creations made with this type of licence. In order to sell your

Rescue Your Videotapes!

21 answers, most recent on 3/2/2026

RE: what are correct driver(s) for the "video grabber" K0065 for win11?

my screens don't look like yours. The camera settings seems to include Magix in the desktop apps portion, which is different than the first sesction. The separate microphone settings does not include Magix, it does not appear in the list which

Movie Studio

6 answers, most recent on 2/7/2026

RE: Background app from Magix

@browj2 Thanks for your succinct explanation John. I also have Photo Manager installed and it was installed in 2022 on my new computer. What makes it load? It was loading at startup via Services - Automatic (Delayed Start). I must admit I've often

Music Maker

2 answers, most recent on 6/3/2026

Loops Unlimited Not Syncing to Music Maker

I recently purchased a monthly subscription to Loops Unlimited. The service was not syncing to Music Maker completely. After a lot of different attempts at fixing it, I unsubscribed. However, Magix claims I can use the service with full

Video Pro X

10 answers, most recent on 8/10/2025

RE: Programme freezes

@Billy-Green8845 I'm not sure it was necessary to create another thread about this problem! First, I note from your screenshot, that you actually have Video Pro X17, not Video deluxe 2026! However, ALL the questions which you have been previously

SOUND FORGE

38 answers, most recent on 9/16/2025

RE: MP3 conversion glitches

Hi @rraud, thanks for all of that. I suspect I would have used Save As because at that point, I would have been attributing a specific filename to the file after making some changes. I'll try resetting all parameters and clearing the cache data, as

Music Maker

13 answers, most recent on 10/21/2025

2024 2025 2026 none of them work and support are ignoring my tickets

I have been a user since 1998 and had 2025 working albeit slowly earlier this year. I upgraded to 2026 and the system froze so reinstalled 2025 that froze so reinstalled 2024 and that worked for a week but froze again today. I've done all the

Video Pro X

7 answers, most recent on 12/8/2025

RE: Ripple Delete shortcut not working

Thanks for replying @johnebaker So is there a way to ripple delete? I'm sure I used to be able to do it. So I did some more research and it looks like you need to be in mouse mode for all tracks (7) then when you delete the objects the gap will

Video Pro X

3 answers, most recent on 11/27/2025

RE: changing 16:9 to story size

@DRORENGEL If you're using Size/Position/Rotation, all you have to do is drag the video in the monitor to the desired new position and a keyframe will automatically be added. For example, if the ball is currently centered and then over the next few

Movie Studio

4 answers, most recent on 6/28/2025

RE: placing clips on timeline by date

thank you for all your answers ! Yes, I have DJI drone and gimbal but gimbal and one phone didn't adjust to the different time zone 😬so I had to select manually on the timeline anyway...but it was worth it...👍🍷

Movie Studio

46 answers, most recent on 1/28/2026

RE: BEWARE Latest Nvidia GTX 591.44 Drivers

@Manfred-von-Erlangen When your 25 minute was encoding, did the window actually say hardware encoding? Driver 591.44 encodes OK but the window does not mention hardware encoding just the "please update driver..." Incidentally, I tried the Srudio

Video Pro X

15 answers, most recent on 2/23/2026

RE: What is the difference between Magix Vegas Pro and Magix Video Editing

I have no idea what's going on, but it looks like all my data is now lost. I wish I never gone from Windows 10 to Windows 11, do I REALLY NEED TO PERCHASE ANOTHER COPY Ahhhhhhhhhhhh madining

Movie Studio

3 answers, most recent on 10/22/2025

RE: Video collage missing in trail version - Magix Video Deluxe 2026

@Niels-Mickers Since you are using the trial version do be aware that all Magix software trials are deliberately restricted in some way when compared with the full, purchased version. Once you have paid for the software, registered and activated it

Music Maker

20 answers, most recent on 1/28/2026

RE: Music Maker update 33.1.1.19

So now that the new version is out, is there any indication of what transfers from our previous versions? I have a pretty hefty selection of previous premium versions and VSTs already. I really only need the Premium upgrade if all my previous

SOUND FORGE

29 answers, most recent on 9/16/2025

RE: SF 11 refuses to start, even full re install

I'm shocked that there's no support at all (at least here I did got some answers) but the official Magix support just doesn't see to care. What I'm I supposed to do? Not buying SF in a new version to see if the authorisation software does work?

Off topic

5 answers, most recent on 2/22/2026

RE: please do not send me the every day messages of offers anymore! Thanks

@Peter-Corstiaans Hello. This isn't Magix customer support but a user forum and we are all users like you. But maybe we can give advice. I assume you see a pop-up message after starting your computer? This appears if you don't opt-out of installing