Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

@fuss What does your order confirmation e-mail say? Which version is mentioned there? Other Magix softwares like Music Maker also have an "Ultimate Edition" which is technically the Premium Edition plus additional goodies. I would surprise me if

ACID

8 answers, most recent on 12/15/2025

RE: Acid Pro 11 plante "update VST plugins"

@Strictly-East Thanks! Here the same problem occurred (AppHangB1) and it was caused by the audio driver. https://www.magix.info/us/forum/acid-11-quits-responding--1341184/ There are also some other tips like running sfc and DISM via the command

Video Pro X

33 answers, most recent on 7/15/2025

RE: keyframe bugs remaining in the current version of VPX17 (v..269)

Hi Note that I considered it a bug because I understood that it was a reference to the main timeline of the video to be produced. But also thinking that if it is specific to the clip in relation to the original video then "it is not a bug!". In the

Movie Studio

5 answers, most recent on 5/19/2026

RE: That old chestnut - Quicktime

@johnebaker Thanks for the reply John. It's not so much the opening or converting of MOVs that's the annoyance, it's that Quicktime Alternative worked for both Movie Studio and MPEG Streamclip for ages but on reinstallation, because of my

Off topic

One answer, on 1/18/2026

[Closed] I am not able to purchase DVD Architect 7.O

On last December i downloaded a trial copy of DVD architect 7. Now i would like tu purchase regular licence but when i start the software there is the option "purchase on line", I select the country, "Germany because italy is nor lisrted even the

Off topic

13 answers, most recent on 2/27/2026

RE: Payment not received email

@riley-colwell @Tom_Sp You said in your response...... "Please note that this is a legally binding contract.If you do not update your payment details within 18 days, so that the amount due can be debited, your subscription will be canceled and all

Movie Studio

21 answers, most recent on 6/17/2026

RE: Formatting Drive

@johnebaker @me_again @AAProds Hi John. On reflection what I should have written was 'There may be too many variables of individuals user cases in how they distribute their files across a system for conclusive individual results'. It was in no way

ACID

No answers, created on 5/12/2026

Strange V shape cutting into audio tracks - Acid Pro 11

I've been using Acid Pro 11 for about a year without issues, but suddenly a strange "V" shape will appear on an audio track, cut into the track, and move the track. See the attached screenshot. I did not "Split" the tracks. This is a different V

SOUND FORGE

29 answers, most recent on 9/16/2025

RE: SF 11 refuses to start, even full re install

@daniel-DIAZ2990 It's likely they will say that this is a legacy software and they no longer support it. The current version is 18, not 11. If both Sound Forge Pro 11 and Samplitude Pro X3 suddenly had problems starting and now Sound Forge during

Movie Studio

13 answers, most recent on 9/13/2025

RE: Wich graphic card is better for Chroma Key effect ?

@dan_lachance Hi Dan. I notice you are running three video tracks. Do they all contain and use the audio in the project? If so I personally find that reducing the amount of buffers but increasing the sampling rates helps with smoothing out playback

Video Pro X

One answer, on 9/12/2025

RE: [Closed] Move timeline cursor while video is playing

@jake-m7368 The link to the Vegas forums is at the very bottom of this page where you see the words VEGAS Forum.. That is a link to the Vegas forums. This forum does not reply to questions regarding Vegas products. They have their own forums at

Movie Studio

3 answers, most recent on 1/7/2026

RE: When will Nvidia Hardware Encoding Be Fixed in Video Deluxe 2026 Plus

I'm aware that only Magix can answer the question, which is why I asked in their forums. I'm also aware I shouldn't expect them to fix 2025 (although I know for a fact that many still use it), which is why I bit the bullet and upgraded to 2026.On

Web Designer

34 answers, most recent on 8/1/2025

RE: Publishing to OVH Cloud

The transfer from Magix to OVH was supposed to be simple but in reality far more knowledge of the technical language and use of the complex settings is required. Even the guides are complicated - trying to follow in split screen and input. I was

Rescue Your Videotapes!

7 answers, most recent on 12/2/2025

RE: DRIVER DOWNLOAD

Thanks for the advice, but unfortunately the driver update did not work. My capture device is not red or white, just black with the Magix name on it & with the 4 cables attached with the yellow, white, red & black pins. In the device manager

Movie Studio

6 answers, most recent on 2/1/2026

RE: Video Deluxe 2026 Could Not Find a Part of the Program

I had this happen with experimenting (different install structures) with pointing content downloads to external drive for various editions (should be fine as Magix does this natively on C in the /videocontent location.... and if I try and uninstall

SOUND FORGE

14 answers, most recent on 8/29/2025

RE: where is spectralayers pro??

SLP (SpectraLayers Pro) would have a unique activation code which should be in the email Magix sent you after your purchase of the SFP Suite with the other activation serials. If you can not find it, first look in your spam or junk email folders.

Photostory

One answer, on 7/17/2025

Cannot delete blank placeholders in movie templates

In PhotoStory 2025, I am trying to use one of the basic movie templates (Boulevard of Dreams). There are 22 placeholders across 5 scenes, but I only want to display 9 photos across 3 scenes. The blank placeholders have a little X in the corner,

Other products

4 answers, most recent on 12/20/2025

RE: Strange error message with Photo Manager Deluxe

@Linda-Lawson Hi . . . . WINDOWS 11 25H2 . . . . Are you logging into the computer with a Microsoft account? If so, it is likely that your Documents folder and 2 others are synced to, and using, OneDrive as 'backup' storage, and this may be causing

Music Maker

18 answers, most recent on 9/21/2025

RE: Using Music Maker Mx created music in commercial products

@Leonard-1 HI In addition to @SP. comment there are some points to be aware of when using loops. Licence differentiation.There is no differentiation that indicates a Soundpool is commercially licenced and others are not - they are the same

Movie Studio

36 answers, most recent on 7/14/2025

RE: Video Deluxe 2026 website

@Reyfox Hi, Other interesting things and little glitches in the website for VPX17. In the image below, click on "Discover more" and "Learn more." Both go to the Magix.info, but the button for Movie Studio is turned on, whereas it should be at least

Rescue Your Videotapes!

One answer, on 4/8/2026

RE: Unable to Activate Product – Error -24 (New Purchase)

@konstantinos-georgakis Welcome to the Magix user to user forums, so not a contact for any Magix Support staff and no-one who posts here can offer any help to you, other than the following: The only person who can resolve this for you is the

SOUND FORGE

12 answers, most recent on 9/23/2025

RE: Sound Forge Pro 14 Multichannel FLAC Support

SF 18 product release email proclaims "Comprehensive Multichannel support" - somewhere in all the SF 18 pages I looked at, there was a list that included WAV and 2-3 other file types but still no Save As multi-channel FLAC option. I have thousands

Movie Studio

22 answers, most recent on 8/13/2025

RE: Support and TICKETS

@jtu001 You don't mention the use of any graphics card on your system and no matter how powerful a CPU you may have, or how much system ram you have, without a sufficiently powerful GPU it could well strain the system to a breaking point. System ram

SOUND FORGE

4 answers, most recent on 9/20/2025

RE: Soundforge Pro 18 automatically changing the sound of my files

editing MP3 files in modern versions of Sound Forge might have changed and it handles them differently compared to old versions, so you'll encounter problems like audio glitches +11 to what @SP. stated!If you are editing MP3s or other lossy