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Thanks Johnebaker, Just read the topic you mentioned and did all the gentlemen was talking about. I haven't heard anything from support for 6 weeks and have tried all avenues from UK, USA and China but haven't herd anything. Cheers

Movie Studio

24 answers, most recent on 9/20/2025

RE: Inserting a clip on the timeline

Hi Reyfox, John, Thanks, yes I will do so and indeed the majority will be solved by progressing understanding. A few weeks ago, as a start I worked myself thru all the relevant tutorials (that started my Takes issue). Kind regard, Peter

Audio Cleaning Lab

14 answers, most recent on 3/4/2025

RE: saving to MPEG 4

thank you, this is more info than i ever got from magix support. i will try a few things you suggest here. peace, James Glynn

Off topic

3 answers, most recent on 2/13/2025

RE: [Closed] MAGIX Installation Manager

I had an update waiting for me to do. Did it and the program loaded....bada boom. Thanks for your willingness to help.

Movie Studio

6 answers, most recent on 5/30/2025

RE: Cannot get to Activation

Thank you - I checked the answer that was the solution for me. Here is where I had a problem. I was going to My Profile and thru the steps. The Activation step asks for a "computer id". I had my serial number from the email. However when the

Movie Studio

24 answers, most recent on 2/3/2025

RE: Edited video length

Thank you, it's a 32gb thumb drive but I did reformat to the exFAT. I will try it again.

ACID

5 answers, most recent on 5/1/2025

RE: I can not set velocity on the MIDI editor

@blake-fast Thank you for your information. I know that's way. I tried to report this issue to MAGIX support, but his issue was not happened his environment...

Movie Studio

12 answers, most recent on 3/25/2025

RE: Black screen in video

Problem Solved. Thank you @AAProds @Gid @johnebaker @CubeAce Black screen eliminated two ways (1) using Handbrake to convert current files and (2) changing the settings in the iPhone camera from Highly Efficient to Most Compatible. Very helpful,

SOUND FORGE

4 answers, most recent on 4/11/2025

RE: Audio Studio 17- Opens on Win 11 Home, But Not Win 11 Pro

@Timothy-Pugh You can also check the Windows Reliability Monitor. Press the Windows key and R on your computer keyboard and type perfmon /rel into the textbox and press Enter. This will open the Reliability Monitor. You can see where crashes

SOUND FORGE

5 answers, most recent on 6/26/2025

RE: Hammer Plugin

Thank you for all the good advice. I bought it via the Internet (Google Shopping) SF just does not mention all Plugins and VST in the product description. It shouldn't be that complicated to mention what the buyer receives.

Photo & Graphic Designer

2 answers, most recent on 6/26/2025

RE: Resizing images with Magix Photo Designer 7

Hi John EB, Thank you very much for your quick answer. I will look into it and am sure it will give me the answer to what I was looking for. Best regards. José Robles

Music Maker

16 answers, most recent on 11/17/2025

RE: Magix music maker on linux mint

@stephen-kelly6215 I am pleased you were able to succeed in installing and running MM under Linux. I am sure your posts will be very useful to other members who may wish to also try using that OS. But please do not post personal information to these

Movie Studio

12 answers, most recent on 11/15/2025

RE: Speech to text

@JRH Hi Thanks for the heads-up - that is not obvious, I had to search for the Hub AI and Stock media and Cloud storage features top-up page. For other users the top up page is here. John EB

Video Pro X

46 answers, most recent on 5/14/2025

RE: [Solved] VPX16 plays Sony XAVC with no sound

@johnebaker @Marc-Goder @AAProds @CubeAce @Gid Hi Guys,I think I have determined how/why some of you can play these XAVC files with audio and others can't. While you profess that you have never installed K-lite (and I believe you) you have installed

SOUND FORGE

8 answers, most recent on 12/15/2025

RE: sound forge 17 wont open

Many thanks @SP! I had the same crash as OP listed after replacing my older computer and moving my AudioStudio lic to the new machine. Strange that everything was fine on the older machine? But all is happy now and I am back to cleaning up some

Samplitude

9 answers, most recent on 1/13/2025

RE: Midi enigine overload error

@SP. great thank you I will default it to the Microsoft GS Wavetable Synth and see how it responds

ACID

12 answers, most recent on 1/31/2025

RE: Loops and songs and error message

Thanks for response. I have Acid pro 11 I purchased off the Magix website and I copy and pasted the serial number.

Video Pro X

14 answers, most recent on 5/3/2025

RE: Getting rid of Audio Description

@CubeAce, thanks for the debrief on Mixcraft. I'm not much of an audiophile. With the help of @browj2's tutorials, I'm slowly coming to grips with Music Maker. 🤓

Photostory

2 answers, most recent on 12/25/2024

RE: How to get Photostory to use my updated images?

Thanks alot John, never saw the exchange icon,kept dragging the updated one in & delete old one.

ACID

4 answers, most recent on 12/10/2025

RE: ACID Pro Bundle with Melodyne

@Paul-Young3484 This is the third thread to which you have posted essentially the same comment/question. Please do not continue to create multiple posts in this manner or your access to the forums may need to be withdrawn. Please see Community rule

SOUND FORGE

7 answers, most recent on 10/17/2025

RE: Sampler tool not working in SF 18

@rraud Thanks for trying it out. @ROBERTO-FERNANDEZ5645 That's unfortunate. Sounds like a bug in Sound Forge 17 and 18. I wouldn't get my hopes up for a bugfix in the near future. Maybe it happens if we're very lucky.

Movie Studio

35 answers, most recent on 5/7/2025

RE: Is there a way to increase the cache?

It has turned out to be a bit of a busy day, so haven't had the chance to really see if things are ok. I will know tomorrow. Thanks to all who have helped.

Movie Studio

33 answers, most recent on 3/6/2025

RE: Odd Autosave Behavious with MS 2025 version 239

@AAProds Hi Al, Thanks for the reply. Something to monitor. I'll keep an eye out for this. John CB

Video Pro X

33 answers, most recent on 7/15/2025

RE: keyframe bugs remaining in the current version of VPX17 (v..269)

@AAProds Thanks for testing. I confirm. There is no problem with the SPR effect. Try it with the affects you don't need to "Apply" such as brightness/Contrast or Colour. This issue may be isolated to these effects.