• Movie Studio

  6 answers, most recent on 2/1/2026

  RE: Video Deluxe 2026 Could Not Find a Part of the Program
  @Scott-Wright Scott, FYI, has happened before: https://www.magix.info/us/forum/message-could-not-find-a-part-of-the-program-please-install-again--1351321/ and by the looks, not resolved. I am able to open old projects, and i have the 316 patch
• ACID

  2 answers, most recent on 2/26/2026

  RE: acid pro 8.0 activate serial number
  @kamel-h Bienvenue sur les forums utilisateurs de Magix. Veuillez consulter https://www.vegascreativesoftware.info/us/forum/activation-of-sony-creative-software-era-applications--149297/ et suivre les conseils qui y sont donnés. JeffModérateur du
• SOUND FORGE

  One answer, on 1/15/2026

  RE: HELP! i got charged for audio studio 17 upgrade but never got license
  @erik-vargas Support is not very responsive. Try contacting the parent company of Magix at office@rmep.li or office@rmep.com
• Rescue Your Videotapes!

  7 answers, most recent on 12/2/2025

  RE: DRIVER DOWNLOAD
  @jonathan-m Hi I have removed the serial number you posted, this is a public forum, so please do not post any confidential information, this includes order numbers and contact information. Unfortunately given the serial number begins with P-, if you
• Rescue Your Videotapes!

  21 answers, most recent on 3/2/2026

  RE: what are correct driver(s) for the "video grabber" K0065 for win11?
  @John-Wurm If you see a preview you are basically good to go. Have you tried to record with another software, for example OBS https://obsproject.com/ or the new trial version of Magix Video Deluxe or Magix Vegas? Maybe the software version of Rescue
• Rescue Your Videotapes!

  21 answers, most recent on 3/2/2026

  RE: what are correct driver(s) for the "video grabber" K0065 for win11?
  my screens don't look like yours. The camera settings seems to include Magix in the desktop apps portion, which is different than the first sesction. The separate microphone settings does not include Magix, it does not appear in the list which
• Off topic

  163 answers, most recent on 6/12/2026

  RE: Magix support has not responded to support tickets for months
  The lack of response to my tickets has given me valid reason to not want to purchase anything from Magix again. Support used to be really great. What has happened guys?
• MAGIX

  34 answers, most recent on 3/31/2026

  RE: New "owners/developers" of Sequoia, Samplitude and Music Studio.
  @Nalmcruto Magix deliberately didn't sell Vegas to another company because it's their best selling product. I'm pretty sure that Magix and BorisFX will continue to cooperate in the future regarding Vegas.
• Off topic

  163 answers, most recent on 6/12/2026

  RE: Magix support has not responded to support tickets for months
  @Michael-McNeil Be aware, we are all users just like you and not support staff. Voucher codes must be entered here, in case you didn't try this already: https://www.magix.com/redeem
• Rescue Your Videotapes!

  11 answers, most recent on 4/29/2026

  RE: Order send and paid, no response
  Hi, thanks for your response. Here is what I did. I indeed checked my spam folder daily, and no emails from magix. I indeed sent an email to Sales@magix.net which automatically generates an AI email back. I forwarded the automatic AI generated email
• SOUND FORGE

  3 answers, most recent on 8/22/2025

  RE: Installation issue with ACID 11 and Sound Forge Audio Studio 17 on Win
  @Sooyong-Shin Welcome to the Magix users forums. In addition to disabling your antivirus, did you also check that your firewall is set to allow connection between your computer and the Magix servers? JeffForum Moderator
• Rescue Your Videotapes!

  18 answers, most recent on 11/5/2025

  RE: [Closed] Installatie mislukt
  Dat dacht ik ook, daarom dat ik stuk voor stuk alles verwijderd heb van Magix van de laptop met het gedacht dat dat de oorzaak zou zijn van de weigering. Er staat echt niets meer op van Magix nu. En toch lukt het niet. Bij camera staat wel USB video
• Off topic

  40 answers, most recent on 1/26/2026

  RE: [Closed] Does Magix have customer support?
  Hi I received a response from Magix yesterday that they were looking into it. Stephen Forum Moderator
• Rescue Your Videotapes!

  4 answers, most recent on 4/10/2026

  RE: je n'ai pas recç mon numéro de serie pour enregistrer mon logiciel
  @BRUNO-PACELAT Puisque votre article est encore dans sa boîte, veuillez consulter ce message d'assistance : https://www.magix.info/us/support/?question=349256&category=0&title=how-can-i-redeem-the-voucher-code-for-my-box-version. Il
• Movie Studio

  6 answers, most recent on 8/29/2025

  RE: transfert de Movie Studio Platinum 16 à Movie Studio 2025
  Hi Ray, the information came from this adress, MAGIX Support <support@magix.net>. I figured they knew what they were talking about. I only found out later about the existence of this forum where Erice was kind enough to give me a solution
• Off topic

  163 answers, most recent on 6/12/2026

  RE: Magix support has not responded to support tickets for months
  To follow up on my request for help from Magix. I have had three emails from Magix which I believe are mostly BOT generated and although they were relevant the advice has not resolved my issue. The latest message said "If you still have the case not
• Video Pro X

  5 answers, most recent on 12/12/2025

  RE: designed title addition
  Hey I feel more comfortable to do magix, so if anything like that is there I would prefer.
• Samplitude

  2 answers, most recent on 10/27/2025

  RE: No puedo editar MIDI
  Marvilloso, muchas gracias, llevo 20 años con Magix samplitude studio y no sabia esto.
• Movie Edit Now

  One answer, on 2/28/2026

  Activation of HVEC-Codec Feature
  Hi all, I had this activated on a previous computer. I've a video from an iphone that I want to edit. It's probably the first time doing it on a new PC. It says I need to activate the HVEC-Codec. I had the orginal order number and it had the
• Photostory

  One answer, on 5/20/2026

  RE: Asistente rutas de viaje de magix
  @rafa-a ¿Qué programa de Magix estás usando? (Supongo que podría ser Photostory, por eso moví tu publicación). ¿Y qué mapa de la aplicación Mapas de Viaje estás usando? ¿Y qué ciudades intentas añadir a tu ruta? Jeff, Moderador del Foro   Which
• Movie Studio

  4 answers, most recent on 11/4/2025

  RE: I cannot download more video content from Magix Hub
  Ive got the same problem. Downloads from the MAGIX Hub do not work since today
• Movie Studio

  2 answers, most recent on 1/11/2026

  Reactivation problems
  Hi I have 3 Magix Movie Studio programs namely 2021, 2023 and 2025 My main hard drive (Drive C) just broke down, and after installing a new Hard drive and the the Magix programs I'm not able to register them. I get a message that stated that the
• SOUND FORGE

  7 answers, most recent on 11/12/2025

  RE: Sound Forge 17
  I also posted a cancellation request with VEGAS and sent email to us-shop@magix.net
• Movie Studio

  One answer, on 1/11/2026

  I cannot MAGIX TTS services.
  To use the TTS text-to-speech conversion feature, I purchased the AI Speech to Text Refill 150 by redeeming a voucher.When I open Text to Speech from the hub, it shows the message: 'A valid subscription or product with a hub quota is required to use