• Movie Studio

  47 answers, most recent on 8/24/2025

  RE: "Takes" functionality
  @johnebaker Hi John EB, Further testing. I copied my takes done with MMS2025 to another folder and tried opening them. They both show up as 1s on the timeline. In the source monitor, they show as the correct duration. When dragging to the timeline
• Off topic

  163 answers, most recent 8 hours ago

  RE: Magix support has not responded to support tickets for months
  @Frank-Pietrantoni9884 Hi Frank, We're off-topic here, but: In your first post, you mentioned that it was your "desire to upgrade to Vegas Pro 23" which, I presume, you are already using a version of Vegas. If it's Vegas 22, then you have the EULA
• SOUND FORGE

  10 answers, most recent on 12/5/2025

  RE: Error Code 24. Just bought and installed.
  Does anyone know how to get a resposne from Magix technical support? I have now contacted them 5 times in the last 2 weeks, quoting the ticket code generated from my initial query. My initial query received an AI-generated response which was of no
• Video Pro X

  10 answers, most recent on 12/5/2025

  RE: Video Pro X 11 Crashes Every 5 Minutes
  @MegaMooer Hi. In the end user licence agreement Magix only supplies support for one year from date of purchase. Personally I feel that if it was working in the past then the program hasn't changed but something in the software it runs on has that
• Movie Studio

  11 answers, most recent on 12/4/2025

  RE: Corrupted Audio
  @MatthewEverett-Gates Hi . . . . problem starts (indeed dense video effects and 4 layers + audio) . . . . Do you get a short chirp of 'clicks' or, for want of a better description, a quick 'brr' . What is the sample rate for the audio portions of
• Off topic

  163 answers, most recent 8 hours ago

  RE: Magix support has not responded to support tickets for months
  there was a time when I could send an email and I'd get what I call a human response with an understanding yes you brought the product ,- yes  we will do something for you, as Europe customer Uk- Germany.  now it's I don't know I just feel it's
• Rescue Your Videotapes!

  One answer, on 11/24/2025

  dark picture, Magix Video Saver 2023 version.
  I recently upgraded to Magix Video Saver the 2023 version. Unfortunately ever since I upgraded my Magix the footage I capture from my video player is darker than I'd like it to be. Sometimes it's really bad and then I try and try again by cleaning
• Movie Studio

  11 answers, most recent on 10/27/2025

  balance sound level to be equal from two cameras/sources on final edit
  (I have MAGIX Video deluxe 2026 Premium)   i was on earlier and got help to remove dogs and cars from audio...thanks for that help :-) this is first movie i have used two cameras to do an interview with two people as the video switches the sound
• Video Pro X

  33 answers, most recent on 7/15/2025

  RE: keyframe bugs remaining in the current version of VPX17 (v..269)
  Hi, @johnebaker It makes no sense for the deleted or inactive interval to become visible as a haunting of the active navigation. I understand that the behavior of the "previous" arrow icon relative to the first keyframe should simply be visually
• Video Pro X

  9 answers, most recent on 6/26/2025

  RE: Difficulty Downloading Content Pack- Video Pro X17
  Wow, John, you are da man! Thank you for that! Boy was that buried! It was in there the whole time. You'd have thought Magix would've given some direction on that. Annoyed that I had to waste so much time but REALLY grateful that you and CubeAce
• Movie Studio

  36 answers, most recent on 7/14/2025

  RE: Video Deluxe 2026 website
  Hello @Can-Dive, You're welcome. For your information. All Magix Moderators are volunteers, who enjoy helping other people with their problems in their own free time, where possible. Have you ever read the community rules? If not, please see the
• ACID

  2 answers, most recent on 8/31/2025

  Magix Independence Pro Suite Activation Error Code: -1
  I purchased the ACID 11 Pro Suite Upgrade and got the invoice showing this includes the Independence Pro Premium Library and Independence Pro Standard. Upon starting up that specific software I am prompted to activate Independence (registering it
• ACID

  16 answers, most recent on 4/27/2026

  RE: ntdll.dll - ACID doesn’t start
  For several weeks I’ve had a problem. ACID Pro 11 won’t start. The following message appears: Problem Description   Application Name:    ACID Pro 11.0   Application Version: Version 11.0.2 (Build 21)   Problem:             Unmanaged Exception
• Music Maker

  6 answers, most recent on 7/17/2025

  RE: What probability exist that the Ai di Music Maker can create existing?
  @MrVortex HI . . . . just buy the right sales license? . . . . Do note there is no differentiation that indicates a Soundpool is commercially licenced and others are not - they are the same soundpools, you must retain copies of the licences for
• SOUND FORGE

  14 answers, most recent on 8/29/2025

  RE: where is spectralayers pro??
  I bought their "EXCLUSIVE OFFER," as advertised. SpectraLayers and other features are advertised as part of this upgrade offer. Please see the attached picture-file. As you can see, "suite" is not mentioned in their offer, nor did it appear in text
• Movie Studio

  6 answers, most recent on 2/1/2026

  RE: Video Deluxe 2026 Could Not Find a Part of the Program
  Sadly, I tried this. Didn't work. Removed all the files / folders and the registry keys. No luck. For fun, I removed 2026 and went back to 2025. Same issue. Clearly, there's some software conflict with an otherwise stable, happy Windows 11 install.
• Movie Studio

  46 answers, most recent on 1/28/2026

  RE: BEWARE Latest Nvidia GTX 591.44 Drivers
  Don't you think the problem is an implementation issue at Magix? Perhaps no adjustments were made there? Other video editing programs, Vegas Pro 23, and FFmpeg-based converters work with the new Nvidia driver. Magix's Video Pro X, Video deluxe,
• Video Pro X

  9 answers, most recent on 8/23/2025

  RE: Video pro x16 does not start
  @john1893 I've tried to reinstall the software, Further to what @Bol has written, can you explain why you needed to reinstall the software? Was this as a result of the failure to launch, or for some other reason, something that happened before? I
• Off topic

  7 answers, most recent on 6/8/2026

  RE: [Closed] Magix canceled my subscription after accepting my payment.
  Your subscription has beed paid until 4th of June. After that last period it the autorenewal stopped because BorisFX is now the owner of these products. We cannot sell it anymore. You should have get information via email from the new owner also
• Movie Edit Now

  5 answers, most recent on 3/28/2026

  Video Deluxe 2026 Premium - Activating the AC3 5.1 Codec and Other Opt
  Hello, some time ago I purchased this program, but it doesn't allow me to export Dolby Digital 5.1 audio from 6 independent WAV files. There simply isn't an option to export a file with this track during export. I think I need to activate it
• Video Pro X

  25 answers, most recent on 2/11/2026

  RE: Cannot start VPX17 by double-clicking on MVP file
  @johnebaker @kPeiffer Hi John EB, Thanks for that. I didn't think to open the Show All list. I managed to get it working and have replaced the code in my database with dynamic code that opens VPX17 or VDL2026, depending on the selection in the
• Off topic

  163 answers, most recent 8 hours ago

  RE: Magix support has not responded to support tickets for months
  @PATIENT-X @instrumentality @SP.Hi Stephen, thanks for raising this and for your continued moderation and feedback. I want to clarify how our support setup currently works and address the concern about AI vs. human interaction. We operate two main
• Movie Studio

  2 answers, most recent on 7/7/2025

  [Closed] movie studio 13 cant continue installation get stuck at registration
  hey guysi have asked in vegas site and they pointed to come here and ask.in the site i have seen my product studio movie platinum 13 is allready registered.i am now installing it in a new comp and try to install but get stuck in the registration
• Movie Studio

  4 answers, most recent on 6/27/2025

  RE: Trying to sync some audio
  @Matthew-Mannix Hi, As you have been advised, an audio object in Movie Studio/VDL can only be moved in 1 frame increments, whereas in VPX, you can slide it within a frame. The main objective of aligning two or more audio/video objects using the