• Movie Studio

  5 answers, most recent on 7/3/2025

  RE: Video and Audio not synching
  @Zaza_from_Johor Zaza, you need the "Object Stretch" mouse mode". Ungroup your audio from the video, then go into object-stretch mouse mode: Then go to the end of your audio and click-drag to achieve what you want. If the audio is running
• Video Pro X

  One answer, on 3/23/2026

  [Closed] Downloading Video Pro 23
  I cannot get the downloaded file to install Vegas Pro 23 on a brand new PC AMD Ryzen X870 Motherboard, 64mb of RAM, 1TB main drive and a 2TB secondary drive, program will not even begin to download. On my laptop which is an Intel i9 Lake I cannot
• ACID

  4 answers, most recent on 12/10/2025

  RE: ACID Pro Bundle with Melodyne
  @Paul-Young3484 The product will be listed in the Celemony customer account because it isn't a Magix product. Of course, you first need a serial number of Melodyne to begin with, before you can register it. I would recommend you contact the parent
• Music Maker

  16 answers, most recent on 1/12/2026

  RE: Midi keyboard not playing live
  @Alex-Kirkwood MIDI ports on the audio interface would only be needed if you own a MIDI device without USB connection. You wrote your MIDI keyboard is a USB device. This means the keyboard has its own internal MIDI interface. Do you still have
• Movie Studio

  3 answers, most recent on 7/23/2025

  MS2023 Suite: select all then can't move it
  what am I doing wrong? when I select all, I can't actually move it from beginning; I want to move it ~10 seconds back (so I can insert something FWD of it). once it's all selected, I can't drag it anywhere and if I release the mouse, it gets
• Video Pro X

  33 answers, most recent on 7/15/2025

  RE: keyframe bugs remaining in the current version of VPX17 (v..269)
  @Betovalle 1- incorrect keyframe timeline time marker Unless I have a misunderstanding of the issue; the "keyframe time" is the time reference to the original clip rather than the timeline itself. For example, if my original clip is 20 seconds long
• Movie Studio

  6 answers, most recent on 11/27/2025

  RE: [Solved] Cannot install Video Deluxe 2026
  @Todd-Crandell Welcome to the Magix users forums. The first "port of call" for support is almost always these forums, where users assist each other where they are able to do so. First, in order to try and help you can you give the full name of that
• Sequoia

  5 answers, most recent on 8/27/2025

  RE: Codemeter
  @Nicolas-Deuson You called Magix? Magix completely restructured since last fall. They were bought by a new owner (otherwise it would have been over) which completely turned the company around. They reduced staff from over 200 to 125 at the beginning
• Rescue Your Videotapes!

  7 answers, most recent on 12/19/2025

  Lines in digitized VHS
  Operating system: Windows 11 ProDevice: Magix Video Saver! 2022 (8546KA1)When I digitize old VHS cassettes. The quality is poor. Espesially in blue sky there is lines (see screenshot).When I watch same cassette with same VHS recorder from TV there
• Off topic

  10 answers, most recent on 2/6/2026

  RE: Geen valideringscode ontvangen
  @Etienne-Verstuyf HI When you purchased VDL 2026 Plus you will have received an confirmation email with the serial number, beginning with P3- for the software. Copy and Paste the whole serial number into the activation dialog and use the email
• SOUND FORGE

  16 answers, most recent on 3/18/2026

  RE: Registration issues with Sound Forge 11
  I'm pretty sure I have used the same email since the beginning The email address you use to login to the Magix forums and the address you used when your SF-11 was initially registered (with Sony) may be different, so double-check. If all else fails,
• Music Maker

  10 answers, most recent on 3/22/2026

  RE: I need to get a refund processed but Magix support keeps bouncing it
  @peter1968 I read a comment on Reddit some weeks ago from a former support staff member who worked for 10 years at Magix. In December they get like 80% of their yearly support request volume, because all kinds of users want to finish their yearly
• Music Maker

  One answer, on 9/22/2025

  RE: Unlimited Loops Issue
  @Daniel-Howard A serial number for a Magix software begins with a P3 and then six blocks of five numbers separated by dashes. Did you buy Music Maker 2025 or 2026? Between version 2018 and 2024 there was a Free Edition you could simply download and
• SOUND FORGE

  13 answers, most recent on 8/8/2025

  RE: Can't register SF-7b even with the key
  Thanks very much for the link. I was encouraged to get it. I followed the instructions exactly, but unfortunately, my key was rejected as "invalid". I checked and rechecked the key and it was just as I got it originally from Sony support. This same
• Movie Studio

  9 answers, most recent on 5/28/2026

  RE: Split video in to separete frames
  @badbob @AAProds has given you the basics of the operation but, I have to ask: why would you want to do this? Given that video runs at 25 frames per second (PAL) or 29.97 frames per second (NTSC), a video of anything more than a few seconds is going
• Movie Studio

  5 answers, most recent on 7/20/2025

  MP4 problems
  All of a sudden I am having problems with mp4s. I load the videos I want to edit and, after about a minute, the video goes black and Im unable to see it. It will also render black....on others, the audio disappears, I hear a quick blip of audio at
• Music Maker

  10 answers, most recent on 3/22/2026

  RE: I need to get a refund processed but Magix support keeps bouncing it
  @peter1968 I read a comment on Reddit some weeks ago from a former support staff member who worked for 10 years at Magix. In December they get like 80% of their yearly support request volume, because all kinds of users want to finish their yearly
• Music Maker

  7 answers, most recent on 2/11/2026

  RE: How to Change Hand to Cursor
  @Whoking Sorry, yes, for MM the cursor can be a hand. When I start an MMM project and add an audio file, right at the beginning of the track I see the following: The cursor is the red line! Do you not see this? (Certainly if you move the mouse
• Other products

  2 answers, most recent on 8/16/2025

  RE: Son suturé sur vidéo
  @coline-d Vous voulez dire que vous avez enregistré un son tellement fort que la pression acoustique dépassait la limite de ce que votre microphone pouvait supporter ? Est-il complètement déformé du début à la fin ? Ce serait un problème majeur et
• Music Maker

  2 answers, most recent on 6/28/2025

  RE: need to download music maker mx version 18
  @Lance-Troian Hi Assuming the serial number begins with P2- it is unlikely that the product can be registered. If you wish to try, the download for your registered product is available in your account at magix.com, login using the Account icon top
• Movie Studio

  14 answers, most recent on 3/19/2026

  RE: Separating Audio Tracks Video deluxe 2026 premium
  @Tom-Essex Hi, I'm still not sure about what your problem is. Do you have multiple streams as indicated by @johnebaker? If so, it would have been helpful to have indicated that at the beginning as this is not something that most users have or do. If
• Audio Cleaning Lab

  2 answers, most recent on 8/16/2025

  RE: Error message when attempting to play back a music file
  @srcb2 Hi The error message you are getting is usually a result of the Windows drivers for the Realtek sound card being damaged or corrupt. Try re-installing the drivers if you can get them from Realtek Is this the Dell XPS 8700 PC mentioned in your
• Video Pro X

  33 answers, most recent on 7/15/2025

  RE: keyframe bugs remaining in the current version of VPX17 (v..269)
  Actually the situation with VMS17 is more complicated as how the keyframe position behaves can vary with how you adjust the length of a clip. Dragging the beginning of a clip to trim it gives different keyframe positioning to cutting it. Anyway what
• Photostory

  15 answers, most recent on 1/28/2026

  2026 Manual doesn't agree with program - Split Photostory, etc.
  I have some projects that I would like to separate into separate Photostories within that project so that I can burn them to a DVD and have each story as an option to play. In the manual on page 95 the instructions don't make sense, I separate the