• ACID

  8 answers, most recent on 12/15/2025

  RE: Acid Pro 11 plante "update VST plugins"
  Source ACID Pro 11.0 Résumé : Ne répond plus et a été fermé Date 12/12/2025 11:22 Statut Rapport envoyé Description Un problème a empêché ce programme d'interagir avec Windows. Chemin d'accès de l'application défaillante : C:\Program Files\ACID\ACID
• Music Maker

  9 answers, most recent on 11/1/2025

  RE: Loads but wont run
  10/28/2025 1:08pm Intel - System - 2.2.102104.8 SourceMAGIX Music Maker Premium SummaryStopped working Date‎10/‎30/‎2025 9:49 PM StatusReport sent DescriptionFaulting Application Path:    C:\Program Files\MAGIX\MUSIC MAKER 2026
• Movie Studio

  26 answers, most recent on 8/24/2025

  RE: MAGIX Video deluxe 2026 Premium MPEG_4 Activation problems
  @PETER-SMITH1397 @johnebaker Update: Now I'm getting the MP4 Activation Failed message after deleting that reg key. I mistakenly thought I had imported an MP4 OK, but it was actually an MPEG 2 in disguise (don't ask! 😂). This is the file I'm trying
• Samplitude

  30 answers, most recent on 7/10/2025

  RE: Samplitude Music Studio X8 - suddenly crashing
  This is the most recent crash description from the Reliability monitor     SourceSamplitude Music Studio SummaryStopped working Date‎30/‎06/‎2025 17:58 StatusReport sent DescriptionFaulting Application Path:    C:\Program Files\MAGIX\Samplitude
• Movie Studio

  7 answers, most recent on 2/20/2026

  RE: Crashing in Windows 10
  Has anyone got this message previously. I had Magix Movie Studio 2023 and got this message. I, wrongly, assumed that by getting the latest version Video DeLuxe 2026 last week, that it may solve the problem, but alas, I'm getting the same issue. It
• Movie Studio

  5 answers, most recent on 11/22/2025

  RE: Image playback freezes after a couple seconds
  @johnebaker Thank you for getting back to me. It is a desktop running Magix Movie Studio Platinum 2024 (Version 23.0.1.236). I don't know if that's the latest version, as the update option in the program did not respond when clicked. According to
• Video Pro X

  29 answers, most recent on 9/13/2025

  RE: Kodak C330 audio
  @nicolesharp100 Hi We need more information on the MOV file encoding formats used for the video and audio. Download and install MediaInfo and analyse one of the clips and post the results, see this tutorial on how to setup MediaInfo and analyse a
• Movie Studio

  20 answers, most recent on 10/9/2025

  RE: Video files not loading
  @emmrecs Hi Jeff . . . . does that include the total file size, which on the MI analysis given, suggest more than 1GB per second of footage? . . . . According to the Panasonic camera specs, the max bitrate of 200Mb/s for AVCHD 1920 * 1080 fps, and
• SOUND FORGE

  One answer, on 9/2/2025

  Problem with Activation – Sound Forge Pro 10.0
  Hello, I need help with re-activating Sound Forge Pro 10.0 after changing my computer. Product: Sound Forge Pro 10.0 Serial Number: 164-N3NH-****-**** Registration Date: 10/06/2017 When I try to generate an activation code starting from last month,
• Movie Studio

  22 answers, most recent on 10/11/2025

  RE: Serial Number Problem with Video Deluxe2026 Trial
  @m2005 That solution was suggested (by me) in the first reply to this thread but it's great to see a Magix employee participating here!! @GeeGee I understand what you say about Win 10; the whole situation is very unclear and M$ seems to be doing not
• SOUND FORGE

  9 answers, most recent on 10/16/2025

  [Solved] Problem activating Sound Forge 9 using new method
  I've been trying to activate Sound Forge Pro 9 on a new computer. I've been using this version for many years and while I've also bought Sound Forge Pro 16 and 18 I prefer version 9 for some things. It's quicker to select sections of audio between
• SOUND FORGE

  8 answers, most recent on 12/15/2025

  RE: sound forge 17 wont open
  Thanks @SP. Here is what is coming up when I pull up the crash reports. I have emailed tech support but I haven't heard back yet. I appreciate any incite you have into this. @rraud I appreciate your tips as well, I had actually seen your tip on
• SOUND FORGE

  38 answers, most recent on 9/16/2025

  RE: MP3 conversion glitches
  Hi @Paul-Fegan, Did you 'save' or 'Save as' the PCM file prior to encoding the MP3? If you do reinstall SFP-18, I would first try "Reset all preferences and clear cached data" in SF's 'File' menu. If that does not help and you plan to