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Please help! I've been using old versions of Soundforge for many years (up to Soundforge 11) to record DJ mixes and convert cassette mixtapes to mp3. Absolutely love the product and it's always done everything I wanted and more. I recently purchased

SOUND FORGE

13 answers, most recent on 3/16/2026

RE: SF11 is stable - SF13, 14, 16 fail.

Experiencing the same issues. No other audio software causes me issues like this. Despite clean uninstalls and reinstalls, SF15 no longer launches. I just get a pop up that says “stopped working” and a small string of crash data. My biggest

Video Pro X

10 answers, most recent on 10/23/2025

RE: App failure to load

@Michael-Banks1180 Another user has pointed out to me in a Private Message a potential area of misunderstanding in your original post! Can you please confirm the exact name of the Magix Video Editing product you have? You've chosen Video Pro X as

Rescue Your Videotapes!

35 answers, most recent on 7/16/2025

RE: [Solved] Geen geluid bij overdracht VHS-band

Beste Rob & Ray, Ik durf haast niet meer op dit forum verschijnen....Ik had deze namiddag (telefonisch) contact met mijn PC-leverancier en die vond het raar dat een en ander niet werkte omdat hij vond dat de instellingen ok waren om het te laten

Movie Studio

22 answers, most recent on 8/13/2025

RE: Support and TICKETS

@jtu001 Hi Jürgen, First of all, thank👍 you for forwarding the "Security Copy Folder" to me and for your trust. I had the opportunity to watch your intro video at my leisure. My reasoning was correct; it's a very complex intro. I summarized all my

Music Maker

3 answers, most recent on 8/11/2025

[Solved] Activation Key Registered But Not Registered

I just did a complete format and reinstall of my PC and now can't get Music Maker 2023 to accept my key. I tried going to My Products and it shows I registered the product and gives the date. But it doesn't show the actual key (which thankfully I

Movie Studio

10 answers, most recent on 11/9/2025

RE: program crash trying to extract audio to txt file for use as sub title

John, You are the best i tried your recommendations and i am all sorted i have managed to extract all voice to a srt file and will work on these files later this evening in the past on another website i use i had NAS issues and the guys who helped

SOUND FORGE

8 answers, most recent on 12/15/2025

RE: [Solved] sound forge 17 wont open

@Sarah-Lochridge Thanks! This line here makes me think that the Magix Low Latency audio driver (which is an old, rebranded version of the ASIO4ALL driver) is crashing. Faulting module name: mgxasio4_x64.dll If you want to uninstall Magix Low Latency

Other products

3 answers, most recent on 3/26/2026

RE: Photo manager deluxe - clouds and local drives

@Kanina Welcome to the Magix user to user forums. DO NOT DELETE YOUR PHOTOS FROM WHEREVER THEY ARE CURRENTLY SAVED! Photo Manager is a database record of where any photos on your computer are currently stored, it does not "save" the actual photos.

SOUND FORGE

One answer, on 9/13/2025

problem registering Sound Forge 9.

I recently installed Windows 11 a month ago. Then I reinstalled my copy of Sound Forge 9 using the CD. I registered it and all was fine for a month. Then today all of a sudden when I try to open the program it asks me to register it. Then I get an

Music Maker

13 answers, most recent on 10/21/2025

RE: 2024 2025 2026 none of them work and support are ignoring my tickets

Like I said I have done the INI thing and the cursor. Silly me to think the software should work out of the box and on HO laptops. Once started if I load up any project and press play it grinds to a halt after a few bars... the screen becomes

Movie Studio

46 answers, most recent on 1/28/2026

RE: BEWARE Latest Nvidia GTX 591.44 Drivers

@me_again @johnebaker @Marc-Goder @Manfred-von-Erlangen @vdl-user-v19 Hi Andy. In my photo editing app, the last two drivers crash the program whenever AI masks are used that use hardware acceleration but nothing else had been affected. The

Photostory

9 answers, most recent on 2/3/2026

Magix Travel Maps - OpenStreetMap issue

Is anyone else having an issue with OpenStreetMap in Magix Travel Maps? I have 4 PCs all running the latest version of Travel Maps. Two are running Windows 10 and Two are running Windows 11. All are fully up to date with Windows updates. All are up

Movie Studio

3 answers, most recent on 5/13/2026

Nvidia and VDL2026+

Greetings, I'm rapidly coming to the conclusion that VDL 2027 is on the horizon for two reasons:- 1) Historically new versions come out end of May beginning of June, and 2) I always seem to receive a regular stream of emails strongly suggesting I

Movie Studio

15 answers, most recent on 7/20/2025

RE: Playback Stutter MEP 2016 Plus

Dear Ray: I'm soooo sorry I didn't notice this reply until now. I sincerely hope you're doing well despite the condition you spoke of. I continue to enjoy editing with MEP (all these years)! And BTW for your enjoyment (as an Englishman), check out

Music Maker

7 answers, most recent on 2/11/2026

How to Change Hand to Cursor

Sorry for being a complete idiot. I have Music Maker 26 and haven’t had a new version in 20 years. All I’m trying to do is a simple cut out of blank space and noise in a recorded wav file. After I load the wave I only get the hand which allows me to

Movie Studio

One answer, on 1/17/2026

[Closed] Getting a new authorization code for Vegas 12 for a new computer

My old computer went toast, so moving my Sony Vegas over to the new computer: Ive followed all the steps, downloaded the latest version of Vegas 12 from the MAGIX web page, using my working serial number, installed the 3.5 version of .NET. Found my

Photostory

6 answers, most recent on 8/24/2025

[Solved] "Sound Optimization", disappearing transitions, transition/music issue

This is probably my 10th Photostory Deluxe slideshow (God, I miss Easy so much... a vastly superior program) and suddenly I have three brand new problems which I have never encountered before. 1) A "Sound Optimization" popup keeps hitting me all the

Music Maker

One answer, on 10/13/2025

unable to install new soundpools purchased online into Music Maker

Ive just paid for seven new soundpools online and downloaded them to my windows 11 PC, but none of the new soundpool files will install into my Music Maker Premium programme. I'm running version 33.1.1.19. I followed the same process Ive always used

Other products

2 answers, most recent on 4/26/2026

Downgrade Magix Vegas Pro 23 to Magix Vegas Pro 22.

Hello. i'm posting here because after 2 weeks and 2 tickets i'm asking if it's possible to downgrade my Vegas Pro 23 version into vegas pro 22 version? 23 is unusuable. 22 looks pretty better. and i won't pay 150$ for an update to BorisFX Vegas

SOUND FORGE

15 answers, most recent on 7/27/2025

RE: Scripting question

Hi SP, It took a while but I got finally Visual Studio to open a script without errors. It wasn't difficult, but I have only a limited knowledge of using Visual Studio. What a difference it makes being able to see the definitions or implementations

Movie Studio

22 answers, most recent on 8/13/2025

RE: Support and TICKETS

Thanks CubeAce, but that's not the problem. 1. It's not the effect of a third-party provider. 2. My computer performance is perfectly sufficient with a Ryzen 7 and 32GB of RAM. Especially since version 2025 on an old PC with an Intel i5 and 16GB of

ACID

No answers, created on 3/16/2026

acid suite 11 wont start. "temp file full"

Hi, would really appreciate some help fixing this. pretty sure it's one of those "update issues". windows specific. Last update reset a lot of my personal information. I had to re-register my copy of Acid, but it wont start now. it keeps giving me

Movie Studio

48 answers, most recent on 9/29/2025

RE: Weird issue with using Smart Copy/Smart Render in MEP 2019 Premium

@jak.willis Interesting. The cynic in me says that Magix had problems with Smart Copying and Rendering and have tightened up on the file compliance, so much so it won't even smart copy one of it's own AVCHDs in the latest versions. @AAProds Well