• SOUND FORGE

  8 answers, most recent on 11/21/2025

  RE: Sound Forge 17 not loading on Windows 11
  Hi @Justin-Brummer you can try resetting Sound Forge and clearing the cache. 'File> "Reset all preferences and clear cached data" I do not think the 'Proxy compressed formats' setting affects encoding, though it often resolves MP3 playback
• Audio Cleaning Lab

  22 answers, most recent on 8/3/2025

  RE: Webradio
  @dave-l OK, if the volume indicator of the Internal Aux Jack moves while you play audio then the sound of the computer audio is sent to it. Technically, you should be able to record that. I have one other idea, if you open the properties of the
• Audio Cleaning Lab

  22 answers, most recent on 8/3/2025

  RE: Webradio
  @dave-l Hmm, interesting that it shows WASAPI. If you click on Soundcard Settings button in the recording settings the program in my case only offers WDM and MME, not WASAPI. This could be a problem, but maybe it's not. If you have the Windows(!)
• Movie Studio

  One answer, on 12/29/2025

  RE: RGB vs YUV
  @me_again Hi Andy Probably, however the phrase ' internal processing' is a bit vague and could be interpreted in several ways, eg is this just for preview display, or, worst case scenario, trans-coding to RGB, then back to YUV when
• Movie Studio

  22 answers, most recent on 10/11/2025

  RE: Serial Number Problem with Video Deluxe2026 Trial
  @GeeGee Internal DVD and Blu-ray drives still exist to but but whether you can get one on a new prebuilt machine, I doubt. You could add an external USB one instead. Any Blu-ray burner should also be able to burn DVDs and CDs. You can still get
• Movie Studio

  One answer, on 12/29/2025

  RGB vs YUV
  Greetings, I've searched the forum but can't seem to find a definitive answer - or any answer come to that. Ive been searching 'tinernet for an answer to a query I have regarding codecs and successfully found the answer to that query. This search
• Off topic

  No answers, created on 2/25/2026

  WD SATA Hard drives Stock Situation in Early 2026
  Hi. Just a heads up that anyone that relies on WD SATA drives, external or internal seem to be currently rapidly running out of stock with restock date approximations from retailers s as far ahead as between April to September. RED drives and
• SOUND FORGE

  2 answers, most recent on 6/23/2025

  RE: Why in Sound Forge Pro 18 is there two version of Channel Converter?
  I have no idea, You can contact support but there probably is no logical reason.FYI,, there are also two MP3 encoders. The dumbed-down default encoder is a little faster but the legacy encoder has more settings. The legacy encoder can be enabled in
• Video Pro X

  9 answers, most recent on 12/10/2025

  RE: I burn a disc , but it only burns 24 of 37 minutes each time. Unsure a
  @JIM-MAXIM In addition to what @AAProds (Al) has suggested, I see from the image of the error report that the problem images are saved to your OneDrive. Use of any cloud storage service whilst editing, exporting etc., of video and/or image files is
• Photostory

  5 answers, most recent on 9/24/2025

  RE: Slideshow glitches
  @Cory-Whiteman Hi Your computer specs look fine for Photostory. Assuming the Samsung EVO is an internal drive, ie not a USB external drive, check the Device options Video Mode is set to the Intel UHD 630 as shown below. John EBForum Moderator
• Rescue Your Videotapes!

  35 answers, most recent on 7/16/2025

  RE: Geen geluid bij overdracht VHS-band
  @MV650 @Bol @AAProds This is just a thought but have you checked the sound control properties? You can right click on the sound icon in the task bar and select 'Open sound settings' to check. Personally to begin with I would make sure to start with
• Music Maker

  16 answers, most recent on 1/12/2026

  RE: Midi keyboard not playing live
  @Alex-Kirkwood MIDI ports on the audio interface would only be needed if you own a MIDI device without USB connection. You wrote your MIDI keyboard is a USB device. This means the keyboard has its own internal MIDI interface. Do you still have
• Music Maker

  16 answers, most recent on 1/12/2026

  RE: Midi keyboard not playing live
  @Alex-Kirkwood MIDI ports on the audio interface would only be needed if you own a MIDI device without USB connection. You wrote your MIDI keyboard is a USB device. This means the keyboard has its own internal MIDI interface. Do you still have
• Movie Studio

  9 answers, most recent on 10/24/2025

  RE: Movie Sudio 2025 developed a strange behaviour
  @me_again, @CubeAce, @johnebaker Hi AndyW, Ray and John, I found this online. MxQtmReader.exe is an internal component of Magix Video Deluxe and is used to import and process certain media files. You can find this file at the following location: C:\
• Photostory

  5 answers, most recent on 9/24/2025

  RE: Slideshow glitches
  @Cory-Whiteman Hi Your computer specs look fine for Photostory. Assuming the Samsung EVO is an internal drive, ie not a USB external drive, check the Device options Video Mode is set to the Intel UHD 630 as shown below. John EBForum
• Movie Studio

  46 answers, most recent on 1/28/2026

  RE: BEWARE Latest Nvidia GTX 591.44 Drivers
  Greetings all, Nvidia have released RTX driver 591.59-desktop-win10-win11-64bit-international-dch-whql available as Game Ready only. On my system with RTX 4060 and MS2025 this driver still DOES NOT give NVENC hardware encoding with H.264 or HEVC but
• SOUND FORGE

  2 answers, most recent on 12/2/2025

  [Solved] Multiple Instances of Sound Forge 18 from VEGAS Pro 22
  Dear MAGIX Support Team, I would like to report a compatibility issue between VEGAS Pro 22 and Sound Forge Pro 18. 【Issue Description】When Sound Forge Pro 18 is launched as an external audio editor from VEGAS Pro 22, a new Sound Forge process is
• Video Pro X

  12 answers, most recent on 10/25/2025

  RE: ProX will not write to DVD DL discs
  Hi @johnebaker This is from Device Manager@johnebaker The second one (M drive) is an LG external disc. The internal drive came with the PC (Dell OptiPlex 3070) and I don't have any info. Is there some way to get more detail? As far as the discs are
• Movie Studio

  70 answers, most recent on 9/19/2025

  RE: Reasonably affordable graphics card for Magix Movie Edit Pro Plus
  @Tusk Hi. Again I would like to see some images from your Task Manager. This time from your project drive HDD. Is it an external drive? What are the drive's specs? What type of USB port is it plugged into if external? If internal, again we need some
• Movie Studio

  46 answers, most recent on 1/28/2026

  BEWARE Latest Nvidia GTX 591.44 Drivers
  Greetings All, Installed the Nvidia graphics driver 591.44 (591.44-desktop-win10-win11-64bit-international-dch-whql) earlier today. Just tried to export a video and MS 2025 says "please update to latest graphics driver" (or words to that effect) and
• Movie Studio

  22 answers, most recent on 10/11/2025

  RE: Serial Number Problem with Video Deluxe2026 Trial
  @m2005 That solution was suggested (by me) in the first reply to this thread but it's great to see a Magix employee participating here!! @GeeGee I understand what you say about Win 10; the whole situation is very unclear and M$ seems to be doing not
• Audio Cleaning Lab

  22 answers, most recent on 8/3/2025

  RE: Webradio
  @dave-l Additionally, can you show us a screenshot of the devices available for playback under the playback tab? @dave-l Hmm, if you make a right click on the recording button in the transport control is the Internal Aux Jack selected there as an
• Movie Studio

  69 answers, most recent on 8/10/2025

  RE: Unable to import MKV files into Video deluxe 2026 Plus, Windows 10
  @Gra_Ham Well done on the MediaInfo. The video codec is "MPEG 4 Visual", which is unusual. The framerate is also unusual at 30.068. Lastly, the audio might be causing issues, being Joint Stereo. A recode may be needed to get it to open in Magix. VLC
• Movie Studio

  15 answers, most recent on 7/20/2025

  RE: Playback Stutter MEP 2016 Plus
  @CarpentersMate I'm sure others will disagree but personally I would not upgrade to a newer version. Every time I have upgraded I have sacrificed some form of degradation in performance. VPX 11 was my most usable version but going back would mean