Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

@Sorrento Your question has been hidden as it is not relevant to this topic which is about contacting support regarding Movie Edit Pro Please create a New post in the correct section of the forum ie Audio, Sound Forge as you have done with previous

Music Maker

14 answers, most recent on 9/27/2025

RE: What are the corresponding albums to Soundpools with no images showing

@Leonard-1 HDP files are probably leftover files from your old projects. These are not part of the loops, these are generated after you load audio files into the project to store edits. Because editing works non-destructive, you need to store the

SOUND FORGE

3 answers, most recent on 7/16/2025

RE: Used Pro12 for years. Now get license error message and can't save

I, too, use SoundForge Pro 12 as an audio book narrator. This morning I found the same error message as did Terry -- "There is no license to use this software," and couldn't save the file I was working on. I will try your suggested workaround and

Rescue Your Videotapes!

35 answers, most recent on 7/16/2025

RE: Geen geluid bij overdracht VHS-band

@MV650 Hi. Unfortunately I can't translate the text of the images from Dutch. Can you give us the model and make of your laptop / desktop? Maybe then I can go through the specs or find a manual on an English site. It's really unusual to see a single

SOUND FORGE

3 answers, most recent on 12/30/2025

Voiceover Gate zeroes out the audio

I just upgraded from 16 to 17. I have some pretty standard things I do for a podcast and using the Gate on Voiceover settings is one of them. If I do it in 17, after applying the waveform is a silent flat line. When I do it in 16 the VO gate applies

SOUND FORGE

31 answers, most recent on 4/17/2026

RE: Sound Forge alternatives

@David-Rees Magix support was usually good until they were sold to new owners at the beginning of 2025. In summer 2025 they introduced their AI bot customer support and over the last three months they basically stopped answering support tickets.

Video Pro X

29 answers, most recent on 9/13/2025

RE: Kodak C330 audio

@CubeAce Hi Ray I noticed that too and Films&TV does not even attempt to download a codec for the C330 MOV files, unlike the older Windows media Player. @nicolesharp100 Hi I will keep trying more codecs from HandBrake but otherwise it may be

Off topic

8 answers, most recent on 10/14/2025

RE: Software

@Eric-Bremmer Welcome to the Magix user to user forums. I have closed the post you made about Audio Cleaning Lab since you have received the correct answer there and it is, essentially, a duplicate of this thread. First, please tell us exactly which

Movie Studio

No answers, created on 2/11/2026

Gravure impossible en Blu-ray h264 avec Windows 11

Bonjour Impossible de graver en Blu-ray en H264: Echec de l'encodage du film. Je viens d'acquérir un nouvel ordinateur avec la dernière version de Windows 11 qui ne prend pas en charge le Codec AC3. Votre logiciel Magix de luxe 2024 Premium encode

Movie Studio

No answers, created on 7/8/2025

External audio recording corrupt or ???

Hi All, I got Magix Movie Studio 2025 Suit. Once I done with editing (Video + video sound, External background music, Titles and Credits, like to add extra narration by external mike. Once I press the red dot the program froze, shutdown and

Movie Studio

10 answers, most recent on 11/9/2025

program crash trying to extract audio to txt file for use as sub title

i have 3 files from same camera it uploaded number one,crashes on numers two and three i hate updating system files to fix these issues...any auto route to resolve if its a visual c+ issue regards Brian

Audio Cleaning Lab

One answer, on 3/28/2026

RE: Cannot install Magix Audio Cleanic 2014

@Christophe-BOUTONNET Please edit your post and remove your private information. This is a public user forum and we are all users like you and no Magix support staff is active here. You need to ask support at infoservice@magix.net for a direct

SOUND FORGE

8 answers, most recent on 2/25/2026

Sound Forge Audio Studio works incorrect with VST3 plugins

I updated my Sound Forge Audio Studio 14 to version 17 yesterday. I did this because version 14 was not working correctly with 45 out of 170 of my VST3 plugins. For example:- Melda Dynamic EQ: the processed file is 40 ms longer than the original;-

Audio Cleaning Lab

11 answers, most recent on 2/24/2026

RE: Need 2 files from Audio Cleaning Lab 10 cd distribution

@clement5 Ok, I don't know if SFACL4 still has DX plugin compatibility. Likely not. Can this tool help you? https://craiganderton.org/how-to-use-dx-plug-ins-with-vst-only-daws/ https://www.xlutop.com/buzz/zip/dxshell_v1.0.5b.zip ACL had a very

Audio Cleaning Lab

7 answers, most recent on 5/5/2026

RE: Dolby Noise Reduction system

I have the old Magix Audio Cleaning Lab 2005, so old that I have to have the install disc in the drive while using it, or it won't operate.For the life of me, I can't figure out how to get to the Dolby B-C function. I have an old cassette dub that I

SOUND FORGE

One answer, on 1/15/2026

VU monitoring of record levels while muting monitoring of recording

I record audio in Sound Forge 17 using an XLR mic connected to a Focusrite preamp. I recently upgraded from a much older Windows 7 PC and was using a much older version (6.0b) of Sound Forge.In the older version of Sound Forge, I could easily choose

Movie Studio

One answer, on 10/17/2025

[Closed] Music videos uploaded to Youtube lose audio quality

When I put a MP3 with proper LUTs to a video in Movie Studio 16.0 Platnium and then export to a video file, it sounds good on my cans and PC. As soon as it gets on YT the music loses quality. There is obviously a setting that YT prefers that is not

SOUND FORGE

6 answers, most recent on 7/30/2025

RE: No registration number after buying soundforge 18

This product does not save text Hi @buddy-w, I am not sure what you want to do but you can create Markers and/or Regions with text names. A Regions list, names and timeline locations (Name-Start-End-Length) can be copied to the clipboard as text.

SOUND FORGE

11 answers, most recent on 4/14/2026

RE: Welcome window keeps popping up on startup

@mary-o If you changed the setting to TRUE and it's still TRUE after restarting the app, the setting was applied. Then that's not the problem. The settings just prevents the application from opening multiple times if you open multiple audio files. I

SOUND FORGE

38 answers, most recent on 9/16/2025

RE: MP3 conversion glitches

The lengths vary, Rick. They could be as little as a few seconds (opening credits) to just over an hour (a long chapter). I exported the recorded audio as WAV from REAPER (been doing that for years and nothing's changed on that end) and then edited

Music Maker

4 answers, most recent on 10/1/2025

Missing download-links after upgrade paid purchase.

Hi,Anybody having the same experience as I have had? Paid for the 2025 Music Maker Ultimate upgrade and received a copy of the invoice marked as paid. No email with the download links etc. as noted after payment and no response from support the last

ACID

3 answers, most recent on 11/17/2025

RE: waves 16 plugins cannot be added to chain

@dray4co, @SP., @Tinus72 I confirm the message from @dray4co.I installed the trial version of Music Maker 2026 and copied the files "audio_plugin_*.*exe". Acid not only works with Waves plugins, but also loads plugins from iZotope. Previously, they

Video Pro X

18 answers, most recent on 6/29/2025

RE: Magix Capture - Standalone program

@browj2 Hi John The error message would suggest that mumaeasy, ie 'Music Maker Easy' which is the 'Music editor', that is installed with VPX, cannot be found, or there is an issue, with the audio editor specified in the program settings. The

Music Maker

9 answers, most recent on 12/29/2025

RE: Music Maker Loops Unlimited Subscription

@David-M-Turner Try the following: open the program settings and click on the button to clean up the in-app-store. The will delete the cache. You can also reset the program settings under the File > Settings menu. I recommend also, that you