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I had a 3-year old Best Buy card w/ $400+ on it, so I was limited where I bought from. My pc guy told me my Motherboard's name, then I talked w/ a knowledgeable BB guy, and we arrived at a "MSI - NVIDIA GeForce GeForce RTX 5070 TI 16G VENTUS 3X OC

Movie Studio

25 answers, most recent on 8/7/2025

RE: Any decent support for Insta360 videos yet?

@Can-Dive I do agree that for the price they are charging for VPX, Prores should be a supported codec. I know that with Vegas, we had public beta versions going back a few years, the same with BRAW (Blackmagic). Now, everything is working as it

SOUND FORGE

6 answers, most recent on 12/9/2025

RE: reg custom fade scripts from old version not recognized by new reg

@Steve-p There was an old Sony Preset Manager tool. It lets you manage presets for Sound Forge and Acid. Preset Manager 2.0k Build 114 info https://web.archive.org/web/20150209065845/http://www.sonycreativesoftware.com/dl/dl.aspx?dwnid=115 Download

Video Pro X

29 answers, most recent on 9/13/2025

RE: Kodak C330 audio

@nicolesharp100 Hi Thansk for the video clip. Quicktime does not help with this video. . . . . Otherwise I was using 3X 20 FPS = 60 FPS and 4X 11.025 kHz = 44.1 kHz for integer multiples of the original settings from Kodak . . . . That is not how

Movie Edit Now

8 answers, most recent on 2/11/2026

RE: magix movie edit pro mx

@George-Munro Hi . . . . magix movie edit pro mx . . . . This is a very old version of Movie Edit Pro from 2012. This version does not support the HEVC/h.265 video format and resolution many drones use. However, we need more information to confirm

Photostory

15 answers, most recent on 1/28/2026

RE: 2026 Manual doesn't agree with program - Split Photostory, etc.

@doane Hi, Hmm. After going through the following, I can see that a new user can have problems understanding how it all works. I should probably do some tutorials on Photostory. Anyway, please read page 26 in the manual. Photostory can have multiple

SOUND FORGE

10 answers, most recent on 12/5/2025

RE: Error Code 24. Just bought and installed.

@Les-Wilkins Sadly, we don't know how to get a response from Magix support. I'm waiting for six weeks for a response. It looks like there is no longer any support staff active at Magix. I haven't tried to contact some higher-ups. Current CEO of

ACID

11 answers, most recent on 12/30/2025

[Closed] DLM manager fails to load on installation, so no built in plugins

I've just installed Windows 11 Home (22h2 64 bit) on my laptop, but now when I install Acid Pro 8 the DLM Manager fails to load, which prevents built-in plugins such as ReverbFX and ExpressFX from appearing. I have already performed a thorough set

Movie Studio

3 answers, most recent on 10/21/2025

RE: The program Magix Video de luxe 2026 will not start

@JanErik-Berg Hi The software appears to be freezing at the creation of the media pool. Are you using One Drive with your Documents folder syncing/uploading to the cloud? If so this is known to cause issues and is not recommended. Ensure that One

Video Pro X

17 answers, most recent on 6/13/2025

RE: VPX 17 - project folder - transferring clip from list to timeline

@Can-Dive Hi, I noticed the Ratings field, but like you, I'm not sure how it gets populated. I thought it may have something to do with Photo Manger Deluxe where you have the ability to rate your photos and videos from 1-5 and these would populate

Movie Studio

17 answers, most recent on 1/11/2026

RE: Very high RAM usage even with a few slides

@loos_5 Hi Have you checked your Windows installion is not having issues with RAM clean-up/flushing when software releases memory. We need more information to help diagnosis of the issue: The specification of your computer system including Windows

Movie Studio

11 answers, most recent on 3/22/2026

RE: Cleaning a really poor quality video

@CubeAce, Thanks Ray. The varying contrasts and occasional rolling shutter effect are quite easily be removed or at least well subdued by Neat Video and a couple of NewBlues; the clip presented has no effects added at all. The pin sharp horizontal

Movie Studio

48 answers, most recent on 9/29/2025

RE: Weird issue with using Smart Copy/Smart Render in MEP 2019 Premium

@jak.willis Hi Jak . . . . why it would say there are effects active when they’re not . . . . The main cause of Smart Copy not working is generally effects. and/or different parameters for the source and export, however Smart Copy is not smart

Movie Studio

5 answers, most recent on 9/21/2025

RE: Menu Template problems

@jak.willis, Hi Jak . . . . when I click on 'Last templates' nothing comes up. If I double-click the blank 'Last templates' section, a small dialog comes up saying 'Could not load the menu template! . . . . The 'last used' template feature should

Movie Studio

4 answers, most recent on 6/27/2025

RE: Trying to sync some audio

@Matthew-Mannix You have already been given excellent advice by @Gid and @AAProds but I would like to add one further point: because your two recording sources were not directly "connected" (i.e., to a common "clock") there is inevitably going to be

Off topic

160 answers, most recent 6 hours ago

RE: Magix support has not responded to support tickets for months

Hi everybody! I would also like to add my experience with the total lack of support from Magix.In short:I had subscribed to the Vegas Pro 2-year Smart Subscription in 2024.Before the renewal, which was due in January 2026, I received couple of

ACID

2 answers, most recent on 7/22/2025

RE: MIDI Controller Mapping - LaunchControl XL

Anyone know of any tips for mapping LaunchControl XL knobs, Faders and buttons in ACID Pro 11?Specifically is there a MIDI learn functionality. I want to map the controls to some Plugin controls and or the ACID user interface. Mate simple to set up

Off topic

160 answers, most recent 6 hours ago

RE: Magix support has not responded to support tickets for months

@PATIENT-X @instrumentality @SP.Hi Stephen, thanks for raising this and for your continued moderation and feedback. I want to clarify how our support setup currently works and address the concern about AI vs. human interaction. We operate two main

Movie Studio

25 answers, most recent on 10/8/2025

RE: Issues with MAGIX Video deluxe 2026 Plus

@DarkWestern Hi . . . . . Are there any theories as to how this could happen? Is there some way to inadvertently hide objects, or restrict their visibility? . . . . . I have seen this loss of icon/preview before to indistinct blocks, IIRC it was

Movie Studio

13 answers, most recent on 9/13/2025

RE: Wich graphic card is better for Chroma Key effect ?

@dan_lachance Hi Dan. I did say "a setting of 32768 for both should be sufficient. Possibly slightly lower." I was being cautious in case the audio file was lengthy or an unusual bit depth or for another reason a large amount needed to be loaded to

Photostory

20 answers, most recent on 2/28/2026

RE: Photostory 2026, "RC String 8875 not found"

@David-Robinson5527 As far as I can remember this is the first occasion on which this specific error message has ever been seen. A quick Google search on it returns the only result as this thread (!) so no help there either. I've just checked my

Movie Studio

22 answers, most recent on 10/11/2025

RE: Serial Number Problem with Video Deluxe2026 Trial

@GeeGee Hi. You don't have to have a one drive account on Win 11. It can be disabled and uninstalled from Windows. It is not however an easy to do operation if you are not that familiar with customising Windows. There are help sections on the

Movie Studio

4 answers, most recent on 9/17/2025

RE: How to create a Blu-ray Disc without fancy menus

@jak.willis Hi Jak . . . . Is there a way to simply create the Blu-ray movie and have just a plain data disc-style menu when playing back on a Blu-ray Player? . . . . For a single movie you can create an 'Autorun' disc by unchecking the options

Video Pro X

5 answers, most recent on 9/3/2025

RE: Bugs still in Video Pro X17

Thanks for the attention. first - I am trying to do a screen record when the setting doesn't stay put. This is highly annoying. secondly I am attaching am using a third screen to see what my output looks like on full screen. Sight not so good any