• Movie Studio

  2 answers, most recent on 7/14/2025

  [Closed] Freezing in my projects (Program has stopped responding)
  VEGAS Movie Studio 16.0.0.175 PlatinumI've been using Movie Studio for several years, but when I upgraded my computer I never expected this. Here's my current system specs.New machine...Device name ALPHA Processor Intel(R) Core(TM) Ultra 9 285H
• Movie Studio

  7 answers, most recent on 1/14/2026

  RE: [Closed] why does FABS.exe need to run
  @rolf-oosting Hi Please do not resurrect old topics, this one is over 12 years old. Magix, is the company, not a product name and is not BorisFX. BorisFX only purchased Samplitude, Sequoia, and Music Studio from Magix, and some of their plugin
• Movie Studio

  32 answers, most recent on 4/2/2026

  RE: Export quality from RTX Ti3060 far inferior to UHD770
  @AAProds, @me_again Hi Al, Andy I have tested one of my 4K UHD 50 fps video clips exporting as 4K UHD, changing only the framerate to 59.94 fps, before and after updating the RTX driver from 581.80 to 591.86 and the Magix patch to fix the issue with
• Movie Studio

  13 answers, most recent on 5/15/2026

  RE: MMS 2025: New AI Effects
  @browj2 Hi John I have tested both RTX and iGPU exports with an 11 min 31s long Project in VPX 17, set up as you described above. The RTX export concluded with no crash, or error messages and played correctly.to the end. The iGPU rendered exported
• Photostory

  6 answers, most recent on 10/19/2025

  RE: mp4 Dateien werden nicht angezeigt
  @thomas-linsinger Hi Thanks for the MediaInfo data, the video file Handbrake conversion and then colour correction process of the GoPro video clip has an encoding format issue. Does the original GoPro video import into Photostory correctly, or is it
• Movie Studio

  4 answers, most recent on 1/15/2026

  Objects in timeline not playing back video but plays back sound
  Movie Studio 2024 Platinum I created a 7 Hour and 30 minute timeline. I was intending to export it in smaller chunks, but I was curious to attempt to export it as a whole. Since the export was taking way too long, I canceled the export. I started to
• Movie Studio

  3 answers, most recent on 1/7/2026

  RE: When will Nvidia Hardware Encoding Be Fixed in Video Deluxe 2026 Plus
  I'm aware that only Magix can answer the question, which is why I asked in their forums. I'm also aware I shouldn't expect them to fix 2025 (although I know for a fact that many still use it), which is why I bit the bullet and upgraded to 2026.On
• Off topic

  163 answers, most recent 10 hours ago

  RE: Magix support has not responded to support tickets for months
  @Gr8fuldan Hi . . . . everyone keeps saying to log into your account. . . . thus I forgot my password. I put in for a change of password under forgot password and got no email back. . . . . You wouldn't, the email is sent to the old address with
• Off topic

  163 answers, most recent 10 hours ago

  RE: Magix support has not responded to support tickets for months
  For what it's worth, this is what I suspect is going on: In a comment above, Tom stated that there are support staff - but that staff might have been just Tom. It is possible that for software development and updates he might have been contracting
• Movie Studio

  8 answers, most recent on 12/27/2025

  RE: Error while downloading covers from the store ...
  @Ronald-King Hi . . . . MAGIX Project\Movie Studio 2025 Suite" is in my "OneDrive\Documents" folder. . . . . That is the Magix folder I referred to in item 2 not the installation location or Program Data folder and the solution is in the 3rd
• Photostory

  20 answers, most recent on 2/28/2026

  RE: Photostory 2026, "RC String 8875 not found"
  @David-Robinson5527, @emmrecs Hi From your image it looks like you have this option missing, this may be due to an issue with one of the language translation files. Try resetting the program back to its default settings, File, Settings, Default
• Samplitude

  3 answers, most recent on 10/8/2025

  RE: New update is available for Samplitude Pro X8 and Music Studio X8
  Happy new year to everyone! We start this year with small bugfix patch for Pro X8 nad Music Studio (see below). More good things to come this year, stay tuned A new update is available for Samplitude Pro X8 and Pro X8 Suite, which can be installed
• SOUND FORGE

  4 answers, most recent on 2/1/2026

  RE: Extraction de pistes CD
  Bonjour, Merci d'abord pour la réponse. Ce faisant, le message lu précédemment a bien disparu et l'icône de lancement est désormais ornée d'un blason de couleur jaune et bleu. L'anomalie a cependant été déplacée puisque la sollicitation de
• Movie Studio

  26 answers, most recent on 8/24/2025

  RE: MAGIX Video deluxe 2026 Premium MPEG_4 Activation problems
  @AAProds Hi Al, I assume you created a full Registry Backup before you deleted that specific key? If so, have you tried reinstalling that backup? Does that resolve the issue for you? If so, it would seem that Support's advice to @PETER-SMITH1397 is
• Off topic

  40 answers, most recent on 1/26/2026

  RE: [Closed] Does Magix have customer support?
  Greetings, To whom it concerns. I have tried to place an order via PayPal. Each time I was met with an error and to try again. Apparently I was charged 3 times via PayPal. I have reached out to the support email regarding this. No reply. I wanted 1
• Movie Studio

  70 answers, most recent on 9/19/2025

  RE: Reasonably affordable graphics card for Magix Movie Edit Pro Plus
  They ran stress tests on the AMD, I tried to update the drivers manually & using windows update, it would say update installation complete, but when I returned to it, it would say it it needed its driver updated. I did tried to update it at AMD.
• Movie Studio

  11 answers, most recent on 1/20/2026

  RE: VDL 2026 Patch 316 - Had to deactivate then reactivate the same PC
  @AAProds, @CubeAce Hi Al, Ray . . . . trying to install the program on too many computers and that I had to deactivate one of them. I had the same, the good thing is you do not have to shutdown the program to log in to your account, the dialog takes
• Music Maker

  One answer, on 9/22/2025

  Unlimited Loops Issue
  I purchased an unlimited loops subscription but cannot access MusicMaker 2025. I get a window requesting that I enter a serial number, but I never received one. I did receive an email that provided something like a serial number, but it is a series
• Movie Studio

  46 answers, most recent on 1/28/2026

  RE: BEWARE Latest Nvidia GTX 591.44 Drivers
  Just started and meanwhile successfully finished another test using HEVC after changing from 591.44 Studio to former 581.80 Game Ready, please see screenshots:I can now confirm the original post by @me_again and observations already made by several
• Movie Studio

  32 answers, most recent on 4/2/2026

  RE: Export quality from RTX Ti3060 far inferior to UHD770
  @AAProds Hi Al . . . . I've made up a 1min 42 sec video of some drone footage with a soundtrack and the video definitely runs slower than the audio . . . . Is the sound track that of the drone or a music / other audio track? . . . . The timecode
• SOUND FORGE

  9 answers, most recent on 10/16/2025

  RE: Problem activating Sound Forge 9 using new method
  I've also bought Sound Forge Pro 16 and 18 I prefer version 9 for some things. It's quicker to select sections of audio between markers in version 9 than in version 16 or 18 for example. In version 9 you select by simply double clicking between the
• Movie Studio

  17 answers, most recent on 1/11/2026

  RE: Very high RAM usage even with a few slides
  This is an ongoing issue. (more then 2 years for me) i dont know what magix is doing somethimes. but while running movie studio 2024 ram is filling up to the point of a system crash. way above 95%. (64gb)even when there are only a few short videos
• Samplitude

  30 answers, most recent on 7/10/2025

  RE: Samplitude Music Studio X8 - suddenly crashing
  Sorry......i feel like I'm spamming the forum but I keep trying a bunch of different stuff to resolve this issue (without success). I have managed to capture the error code box in case that helps anyone here come up with a solution that I haven't
• Movie Studio

  70 answers, most recent on 9/19/2025

  RE: Reasonably affordable graphics card for Magix Movie Edit Pro Plus
  @CubeAce Thanks, I'll run the suggested programs from this thread. I've got a ton of USB ports, most of them Yellow and Blue, I never learned the colouring difference until now, thnx. None of my PC drives are USB, both are internal, C drive is 2TB