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3 answers, most recent on 11/20/2025
RE: Can't load Independence samples
@SP. I should have made that clear sorry. I did run the installer. Looking through previous forum posts, it seems I have a similar issue to :https://www.magix.info/us/forum/independence-won-t-load-free-content--1251370/After running the installer, I
Video Pro X
12 answers, most recent on 10/25/2025
RE: ProX will not write to DVD DL discs
@rickduley Hi Rick, My method of creating DL Discs from VPX footage is to NOT attempt the burning in VPX! For me, this has been the case for several versions of the software. The reason for this is that DL Discs require a nominated "split point",
Movie Studio
3 answers, most recent on 6/4/2026
RE: I need the activation code for MAGIX Movie Edit Pro 11 v5.5.4.1
@Bob-Bacle Hi . . . . Can I get a newer version that will work on my windows 10 computer . . . . Yes the current version, now called Video Deluxe, will run on Windows 10, however there are several caveats: Your computer meets, or preferably
Movie Studio
14 answers, most recent on 11/15/2025
RE: Error Messages when trying to open MAGIX Video deluxe 2026 Prem
@stephen-logsdon Thanks for the additional Reliability Monitor screenshots. BUT these show no evidence of any app failure (there's a complete absence of any red Xs for the past four days!) I notice the second image does suggest that VdL has been
Movie Studio
11 answers, most recent on 3/22/2026
RE: Cleaning a really poor quality video
@johnebaker Here you go, John. Very slow on my laptop so I eventually commented-out the LSFMOD sharpener and used the sharpener in Neat Video in VDL 2026 (for another version; I imported it as a MagicYUV AVI). This one just used the last video Andy
Movie Studio
4 answers, most recent on 1/12/2026
RE: cannot register
@leon-Shargel Welcome to the Magix user to user forums. Unfortunately, your first post here is very much lacking in detail! For we, fellow-users, to have any chance of being able to help you, please answer these questions: Where did you buy the
Movie Studio
22 answers, most recent on 4/9/2026
RE: MS re-names every new import to the name of the last saved project!
Previous comment deleted and reposted due to a spelling error in the original, because I can't do edits on my posts. @Apollo89x When "Importing" footage into the MS program, regardless of whatever the footage's file-name is :: MS display's it's file
Off topic
4 answers, most recent on 10/29/2025
RE: Tired of all the sales/upgrade emails from Magix
@NotACat Welcome to the Magix forums. I think we understand your frustration but these are user to user forums; Magix staff rarely, if ever, visit here and so it is extremely unlikely that anyone who can effect any change to the sending out of
Video Pro X
9 answers, most recent on 8/23/2025
RE: Video pro x16 does not start
@john1893 I've tried to reinstall the software, Further to what @Bol has written, can you explain why you needed to reinstall the software? Was this as a result of the failure to launch, or for some other reason, something that happened before? I
Movie Studio
26 answers, most recent on 8/24/2025
RE: MAGIX Video deluxe 2026 Premium MPEG_4 Activation problems
@PETER-SMITH1397 Hi . . . . . can't get the MPEG_4 Activation to work . . . . . Is this the HEVC / h.265 codec activation message that pops up on first import of a HEVC/h.265 encoded video MP4 file? If so your Antivirus program may be blocking the
ACID
3 answers, most recent on 11/17/2025
RE: waves 16 plugins cannot be added to chain
@Tinus72, @SP. Waves 16 plug-ins open in Acid Pro 11 for me, along with all other plug-ins I have installed. I have updated the four / six audio_plugin_*_server* files, so this maybe the solution, as suggested in another post (@SP may remember the
Off topic
163 answers, most recent 6 hours ago
RE: Magix support has not responded to support tickets for months
@Frank-Pietrantoni9884 Hi, Where exactly should I post my inquiry? As you were told - on the Vegas forum. Again, scroll to the bottom of this page and click on VEGAS Forum. I do have a couple of comments about your questions as this could pertain
Movie Studio
22 answers, most recent on 10/11/2025
RE: Serial Number Problem with Video Deluxe2026 Trial
Thank you Emmrecs (Jeff?) - yes, found Signature bit earlier today and added it. Sorry if I'm not using this forum correctly. Have looked at my Trial version and think I'm right that when you click on "Help" in the program, unlike old MEP13, context
Movie Studio
22 answers, most recent on 10/11/2025
RE: Serial Number Problem with Video Deluxe2026 Trial
@GeeGee Welcome to the Magix user to user forums. The simple answer to your question is: from the three options you list choose the third one. You are wanting to register a Trial code, not a full serial code which will be given to you only after you
Photostory
2 answers, most recent on 2/8/2026
RE: Photostory deluxe 2025
@geoff222 Hi In addition to @David-Robinson5527 comment. Assuming the computer is running Windows 11, is OneDrive actively backing up your Documents folder to the cloud storage? To determine this, in Photostory select File, Settings, Program Paths
Photostory
2 answers, most recent on 12/4/2025
RE: Not getting support only getting Ai
@cherba The Magix Support system seems, currently, to be almost non-existent, unfortunately. No-one seems to definitively know why but you will find a number of posts in these forums where users are stating a lack of response to emails and support
SOUND FORGE
7 answers, most recent on 4/9/2026
RE: Ozone elements says serial # wrong
@Paul-Gaunt In addition to what @SP. has quite correctly written, please be aware that Sound Forge is now manufactured by BorisFX so all support requests should be directed to them. However, it is likely that the confirmation of purchase email you
Movie Studio
11 answers, most recent on 12/4/2025
RE: Corrupted Audio
@MatthewEverett-Gates Hi I assume your system is set up as: C: drive is for Windows and installed programs, the mirrored drives are for data only, no programs are installed on the mirrored drives. We need more information about: The video file's
Movie Studio
48 answers, most recent on 9/29/2025
RE: Weird issue with using Smart Copy/Smart Render in MEP 2019 Premium
@johnebaker The full line is 'Export with Smart copy successful' I didn't think it was necessary to type it out verbatim since it is plainly visible in my image. The text in the results box tells you what it determined what it needs to do and did,
ACID
7 answers, most recent on 9/22/2025
RE: Waves L3 Multi- & Ultramaximizer V16 can't be added, but visible
@NickHarvey, @SP. Waves 16 plug-ins (including L3 Multimaximizer/Ultramaximizer) open in Acid Pro 11 (11.0.2 - Build 21) for me, along with all other plug-ins I have installed. I have updated the four / six audio_plugin_*_server* files in the
Music Maker
6 answers, most recent on 7/17/2025
RE: What probability exist that the Ai di Music Maker can create existing?
@MrVortex Hi . . . . can I not claim the use of the similar loop for my music or counteract the use to advertise on youtube of the program as often do . . . . No, neither can they for the reasons stated in my previous post from the line: This area
Movie Studio
70 answers, most recent on 9/19/2025
RE: Reasonably affordable graphics card for Magix Movie Edit Pro Plus
@Tusk Hi Looking at the Task Manager image you posted, I see some potential causes of the issue: Microsoft OneDriveIf you are using OneDrive, and it is auto backing up, or your actual 'working drive' you can tell looking in MEP settings Folders
Movie Studio
36 answers, most recent on 7/14/2025
RE: Video Deluxe 2026 website
@browj2 Greetings, With the renaming of the software, I believe that most people, since it is mentioned on the tutorial page, VPX16 and MMS 2025, that they would be similar in editing. But something should be noted of the name change. As for when
Movie Studio
One answer, on 2/22/2026
RE: M0vie Stadio 2026 Platinum
@takashi-kawaguchi Google translate: フォーラムへようこそ。 発生している問題の診断にあたり、以下の情報をご提供いただく必要があります。 Windows のバージョンやプログラムのバージョンなど、お使いのコンピュータシステムの仕様について、こちらのトピック https://www.magix.info/us/forum/please-do-the-following-before-posting-your-question--621831/
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