• Movie Studio

  3 answers, most recent on 7/24/2025

  RE: can't register new computer
  @Verin Welcome to the Magix users forums. First, can we clarify exactly which Magix product you own? There is no such product as Movie Maker by Magix, so I'm guessing you actually have Movie Edit Pro 2023, is that correct? Second, you mention an
• Movie Studio

  69 answers, most recent on 8/10/2025

  RE: Unable to import MKV files into Video deluxe 2026 Plus, Windows 10
  @me_again I have nothing out of the ordinary I don't think - MPC-HC64, Lagarith, HuffYuv, UT Video Codec. Maybe a little less common is Hauppauge WinTV v10 and LAV Filters. Andy, I'm back on my main machine and you (and I) do definitely have
• Movie Studio

  3 answers, most recent on 9/10/2025

  RE: MAGIX Video deluxe 2026-number of chapter markers
  @Alfns Hi This depends on which disc format you are referring to The DVD standard which all DVD discs must adhere to, states you can have up to 99 movies each with up to 99 Chapters on one disc. The Blu-ray standard, which all BD discs must adhere
• Video Pro X

  29 answers, most recent on 9/13/2025

  RE: Kodak C330 audio
  @nicolesharp100 Hi Thansk for the video clip. Quicktime does not help with this video. . . . . Otherwise I was using 3X 20 FPS = 60 FPS and 4X 11.025 kHz = 44.1 kHz for integer multiples of the original settings from Kodak . . . . That is not how
• Movie Edit Now

  8 answers, most recent on 2/11/2026

  RE: magix movie edit pro mx
  @George-Munro Hi . . . . magix movie edit pro mx . . . . This is a very old version of Movie Edit Pro from 2012. This version does not support the HEVC/h.265 video format and resolution many drones use. However, we need more information to confirm
• Other products

  3 answers, most recent on 7/13/2025

  RE: Prodad Hide v2 - I can't stop the auto play.
  @Clinton-Peck Not personally but it is an infuriating piece of software to work with. Most levels of ability don't work for hiding things and camera angles and the direction of what you want to hide become important as to how successful you are. I
• Samplitude

  20 answers, most recent on 10/27/2025

  RE: BorisFX managing Samplitude family of products now.....
  Here is a response from the Samplitude team: Dear Community, We understand that the recent changes to Samplitude and Sequoia are a very emotional topic. Your commitment shows us how important these tools are to you, and that motivates us greatly.
• Movie Studio

  7 answers, most recent on 9/4/2025

  RE: Video playback stutters
  @Frederik-deRoo HI . . . . Program: Magix Video Deluxe Plus . . . . What is the version number as found under Help, About? . . . . Hardware setup: wich information do you need? . . . . See this topic for what is required and please quote processor
• Video Pro X

  33 answers, most recent on 7/15/2025

  RE: keyframe bugs remaining in the current version of VPX17 (v..269)
  @Betovalle @AAProds @johnebaker @Gid @ericlnz  This was a great exercise in exploring how VPX handles keyframes. And we could continue to debate whether this is a bug or a feature. Perhaps, as I suggested in my previous post, the system
• Movie Studio

  26 answers, most recent on 8/24/2025

  RE: MAGIX Video deluxe 2026 Premium MPEG_4 Activation problems
  @PETER-SMITH1397 Hi . . . . . can't get the MPEG_4 Activation to work . . . . . Is this the HEVC / h.265 codec activation message that pops up on first import of a HEVC/h.265 encoded video MP4 file? If so your Antivirus program may be blocking the
• Movie Studio

  26 answers, most recent on 8/24/2025

  MAGIX Video deluxe 2026 Premium MPEG_4 Activation problems
  Hi Guys, Downloaded and Activated MAGIX Video deluxe 2026 Premium but can't get the MPEG_4 Activation to work. I have followed Magix's directions to deleting the corrupt Magix registry. I downloaded Registrar Registry Manager Free Home Edition but
• Movie Studio

  25 answers, most recent on 10/8/2025

  RE: Issues with MAGIX Video deluxe 2026 Plus
  -"Optimise the timeline view" by either clicking in any blank space on the timeline and hitting Enter, or hit CTRL+F, or click the Optimise Timeline View button at very bottom right. -Position the Play marker on the right hand edge of the last
• Off topic

  160 answers, most recent Yesterday

  RE: Magix support has not responded to support tickets for months
  @PATIENT-X @instrumentality @SP.Hi Stephen, thanks for raising this and for your continued moderation and feedback. I want to clarify how our support setup currently works and address the concern about AI vs. human interaction. We operate two main
• Movie Studio

  22 answers, most recent on 10/11/2025

  RE: Serial Number Problem with Video Deluxe2026 Trial
  Thank you John EB, yes, learned about my i5's 10/11 non compatibility issues quite a while back, then health issues intervened and am only just getting round to sorting this all out. Bit the bullet yesterday, after MS decision to allow UK to extend
• Movie Studio

  25 answers, most recent on 8/7/2025

  RE: Any decent support for Insta360 videos yet?
  @Can-Dive I do agree that for the price they are charging for VPX, Prores should be a supported codec. I know that with Vegas, we had public beta versions going back a few years, the same with BRAW (Blackmagic). Now, everything is working as it
• Movie Studio

  8 answers, most recent on 3/13/2026

  RE: I have Video Deluxe Plus (2026) :: But ProDAD Hide V2 not included??
  @Apollo89x No one is forcing you to purchase anything. As they claim in big bold writing on their website that the Ultimate Version includes these ProDAD features as "Add-Ons" Add-Ons are not OFX Plug-ins. And the images below show external
• Movie Studio

  5 answers, most recent on 9/21/2025

  RE: Menu Template problems
  @jak.willis, Hi Jak . . . . when I click on 'Last templates' nothing comes up. If I double-click the blank 'Last templates' section, a small dialog comes up saying 'Could not load the menu template! . . . . The 'last used' template feature should
• Movie Studio

  44 answers, most recent on 9/12/2025

  RE: some objects cannot be moved on the timeline. Others can...
  @Alfns Hi Thanks for the images, everything looks OK. Where is the audio for the video clip, is it still attached to the video? A bit of a long shot, try the following: Deselect the track 2 header, it should normally be grey  Move all the media
• Movie Studio

  4 answers, most recent on 9/11/2025

  RE: Overlapping Frames
  @KJS-LES Hi . . . . Does this software have any differences with Win 11 . . . . No. The overlapping would suggest that the movement of the other media objects is blocked when the slow motion (speed) is adjusted. This could be due to a locked track
• Movie Studio

  3 answers, most recent on 10/21/2025

  RE: The program Magix Video de luxe 2026 will not start
  @JanErik-Berg Hi The software appears to be freezing at the creation of the media pool. Are you using One Drive with your Documents folder syncing/uploading to the cloud? If so this is known to cause issues and is not recommended. Ensure that One
• Photostory

  20 answers, most recent on 2/28/2026

  RE: Photostory 2026, "RC String 8875 not found"
  @David-Robinson5527 As far as I can remember this is the first occasion on which this specific error message has ever been seen. A quick Google search on it returns the only result as this thread (!) so no help there either. I've just checked my
• SOUND FORGE

  5 answers, most recent on 11/30/2025

  Lost trust in SF.
  I keep wanting to upgrade, but I've paid for the upgrade 3 times in a row and the same bugs persist, I've stopped supporting the software, I would actually prefer they provide a upgrade of good will this time. Been using it since Sound Forge 3 and
• SOUND FORGE

  10 answers, most recent on 12/5/2025

  RE: Error Code 24. Just bought and installed.
  @Les-Wilkins Sadly, we don't know how to get a response from Magix support. I'm waiting for six weeks for a response. It looks like there is no longer any support staff active at Magix. I haven't tried to contact some higher-ups. Current CEO of
• Video Pro X

  10 answers, most recent on 12/5/2025

  RE: Video Pro X 11 Crashes Every 5 Minutes
  @johnebaker VPX 11 is old software and, due to its lack of modern GPU support and the PC not having an Intel CPU with integrated HD520 or better iGPU, should be considered obsolete with respect to modern GPU's such as the RTX 2060 which could lead