• Music Maker

  2 answers, most recent on 4/18/2026

  RE: YouTube uploads
  @NuT_CrAcKeR The following advice is just from my experience as a user. You can also ask support at infoservice@magix.net, but they are currently very slow when it comes to responding to user requests. If your music is made completely by yourself,
• Video Pro X

  One answer, on 4/19/2026

  RE: Activation confirmations
  @John-Metzger4037 Welcome to the Magix user to user forums, so not a contact for any Magix staff, sorry. To check the details of your account go here, log in using whichever email address is relevant, and check under My products what is listed. If
• Movie Studio

  48 answers, most recent on 9/29/2025

  RE: Weird issue with using Smart Copy/Smart Render in MEP 2019 Premium
  @AAProds, @jak.willis Hi Al, Jak . . . . 1920x1080 25P (your files) are only supported for UHD bluray, . . . . I think there is a mistype there, UHD is 4K 3840 x 2160 which was never released as a consumer format, it was strictly commercial only,
• Movie Studio

  8 answers, most recent on 3/13/2026

  RE: I have Video Deluxe Plus (2026) :: But ProDAD Hide V2 not included??
  I would just rather Magix were clear & transparent about what they actually offer\Rather than deliberately being vague, to try misleading people into buying a bunch of crap, they doesn't actually do what is says on the tin.#Moreover still, that
• Movie Studio

  3 answers, most recent on 8/22/2025

  RE: Movie Studio Platinum - how to download?
  @Simona-Krasulov Hi . . . . an error message appears saying that it is not my product . . . . What is the full error message, a screenshot of the message would help. John EBForum Moderator
• SOUND FORGE

  One answer, on 3/26/2026

  Automatic Normalization Using Sound Forge 17 on Windows 11
  Is there a way to automatically Normalize a wave file to bring up all the low signals to the Normalized Level?
• Video Pro X

  One answer, on 11/3/2025

  [Closed] Can't drag windows in VegasPro 23 interface
  Just installed a VP23 upgrade on a new computer with MSWindows 11. I cannot drag and move the windows to reconfigue the interface. Most troublesome, is that I can't move the display to my second monitor. Are the windows somehow locked in place? Is
• Off topic

  163 answers, most recent on 6/12/2026

  RE: Magix support has not responded to support tickets for months
  @SP. @Tom_Sp Hi The main problem was PayPal payments issues in general where users did not receive their serial numbers which as you stated I brought to the attention of Magix and is currently being dealt with. This was a PayPal technical issue. The
• Movie Studio

  5 answers, most recent on 5/19/2026

  RE: That old chestnut - Quicktime
  @johnebaker Thanks for the reply John. It's not so much the opening or converting of MOVs that's the annoyance, it's that Quicktime Alternative worked for both Movie Studio and MPEG Streamclip for ages but on reinstallation, because of my
• SOUND FORGE

  13 answers, most recent on 3/16/2026

  RE: SF11 is stable - SF13, 14, 16 fail.
  SP- that’s crazy and describes poor management and, as a result, a poorly supported product.Support is a value that must be considered. They obviously did not.
• Other products

  6 answers, most recent on 11/11/2025

  RE: I purchased Video Deluxe 2026 ULTIMATE but was sent wrong link
  @fuss Hi, Here is what is shown on the Magix.com site: Ultimate is just Premium plus the whatever is listed below the Ultimate column. Did you scroll down your email to see if you have the coupon codes for everything else? If so, then read the
• Video Pro X

  2 answers, most recent on 3/30/2026

  RE: [Closed] Vegas 23 VCRUNTIME140_1.dll - can't start
  @Komaryt Try this thread on the VEGAS forum https://www.vegascreativesoftware.info/us/forum/warning-ms-visual-c-14-50-v145-kill-vegas-download-the-fix--150332/ But be quick as the Vegas forum is moving in a few days to a new home. yeah :D I saw
• ACID

  11 answers, most recent on 12/30/2025

  RE: [Closed] DLM manager fails to load on installation, so no built in plugins
  @Andrew-Goode Is there a crash event log in the Windows Event Viewer or Windows Reliability Monitor with more details?
• Music Maker

  15 answers, most recent on 3/28/2026

  RE: Music Maker update 32.1.0.17
  @Dommer ServerError, kritisch: Error transferring https://api.maxix.com/codo/crest - server replied: Service Unavailable
• Video Pro X

  5 answers, most recent on 12/12/2025

  RE: designed title addition
  Hey I feel more comfortable to do magix, so if anything like that is there I would prefer.
• Movie Studio

  9 answers, most recent on 8/10/2025

  Is MS 2026 really any better?
  As i get the sales pop-up's when MS 2024 starts i have to ask the question.. Is 2026 really any different/better than 2024? it looks " as far as i can see" pretty much the same . Same add-on's etc. i think Respeedr v2 is newer . thoughts ? the good
• Movie Studio

  8 answers, most recent on 10/10/2025

  Video Deluxe 2026 Premium
  Hi I'm fairly new to this and gradually getting to grips with things, but I'm stuck. I would like to add an effect to a video segment to make it appear like a piece of old film. I have am mp4 of the effect I would like to use, so I guess my question
• Movie Studio

  4 answers, most recent on 11/17/2025

  RE: Blank error dialogue box appears during MS2022 reinstall
  @VinceTwo-Two Hi We need more information to help diagnose the issue(s) you are having: The specification of your computer system including Windows version and program version, see this topic for what is required, and please quote processor and
• Movie Studio

  47 answers, most recent on 8/24/2025

  RE: "Takes" functionality
  Hi all, Apologizes if I did not use the correct terms, I am a newbie to VDL. I do not see this as a work-around, my assumption is that this is intended behavior, just not correctly documented(?). As background; What I try to create is a new video
• Photostory

  15 answers, most recent on 1/28/2026

  RE: 2026 Manual doesn't agree with program - Split Photostory, etc.
  Also, my DVD writer is not Bluetooth capable so I can only do AVCHD or make MP4 files and burn them to disk
• Movie Studio

  48 answers, most recent on 9/29/2025

  RE: Weird issue with using Smart Copy/Smart Render in MEP 2019 Premium
  @jak.willis Hi. Every episode is available on Amazon Freeview with no need for a subscription. is the quality there not better than anything you can produce? Ray.  
• SOUND FORGE

  8 answers, most recent on 2/4/2026

  RE: Sound forge pro 18_plugin chain issue
  Does this occur after saving the (Apply Fx Plug-in) FX Chain preset? On my system, after closing the chain window and reopening, the last used chain preset is loaded with all the last saved settings. OTOH, the timeline chainer stays active even when
• Music Maker

  8 answers, most recent on 12/30/2025

  RE: Soundpool problem
  Yes, of course it was confirmed in the email with the serial number. Now unlimited is on sale, isn't it?
• Music Maker

  16 answers, most recent on 11/17/2025

  RE: Magix music maker on linux mint
  @stephen-kelly6215 An interesting experiment. There is one issue you may have, and testing will show, is latency, the Windows fix would be direct ASIO access to the sound card/device. AFAIK, no 'Linux' distribution supports ASIO natively, this