• Other products

  One answer, on 9/30/2024

  cancel order for simply create music
  I have been trying to cancel this subscription, and still it keeps trying to charge me. Please advise how to cancel this, before I'm charged again. Thanks
• Video Pro X

  12 answers, most recent on 4/23/2025

  RE: Media Pool - Display options (backup Program settings)
  @johnebaker AFAIK the reset does not use the .bak file. Yes, you are right, I now understand it does not use the .bak file. This .bak file is created when you restore the default settings. The .bak is actually the previous settings that were
• SOUND FORGE

  8 answers, most recent on 9/28/2024

  RE: SF Audio Studio cannot see external drive
  @Bol Hello, Thanks for the info, I'm busy today but I'll try tomorrow, the important thing is that Asus is working. Greetings, Wieslaw
• Movie Studio

  4 answers, most recent on 8/17/2025

  Align other audio tabs to this track
  Align other audio tabs to this track This function doesn't allow you to align objects on a track. There's a problem with the audio. What should I do? Thank you. 00033 doesn't align with 0005. I'm using the software's "Align other audio objects on
• Movie Studio

  33 answers, most recent on 12/19/2024

  RE: MP4 audio going out of sync
  @AAProds Hi Al Thanks for the link. Confirms that my DVC 170 is locked to Pinnacle software, the older DVC150 is also locked. Time to clear out all my old hardware. John EB
• Movie Studio

  52 answers, most recent on 3/8/2025

  RE: Update
  @me_again Hi Andy Thanks for the update, I did a load of testing and got some error codes that would suggest this may be a buffer/cache exception issue when closing NV after applying the effect or after being applied when re-opening a project. John
• Movie Studio

  69 answers, most recent on 8/10/2025

  RE: Unable to import MKV files into Video deluxe 2026 Plus, Windows 10
  BTW, the thing I downloaded yesterday was "dbvis_windows...." No idea how that happened - and little wonder I got lost. Appreciate your help. I used Magix decades ago when it was a very different thing - maybe only for audio but can't remember - and
• Movie Studio

  11 answers, most recent on 11/8/2024

  RE: Lost transitions when Upgrading from 2019 Premium to 2025 Plus.
  @elModo7 Hi, Thanks👍 for your feedback. You have upgraded your VDL 2019 premium to MMS 2025 Suite. Good luck with compiling your films. Best wishes,Rob
• Photostory

  16 answers, most recent on 10/17/2024

  RE: How to add an intro/outro
  Hi Rob, just updated the drivers as per your suggestion. Switched magix back to using GPU, same result as before, nothing, so I'm back to using CPU and considering a new Graphics card. Thanks again, David
• Movie Studio

  3 answers, most recent on 9/16/2024

  RE: Videos made with artificial intelligence
  Hi Bol, Thank you very much for your response, I really appreciate and will closely look into it to see all the details Best Regards, José Robles
• Movie Studio

  16 answers, most recent on 10/7/2024

  RE: Mpeg2 activation failed.
  Ok finally got back to me. After trying all their suggestions, the one that worked as deleting a registry key, so for anyone else having this issue. To locate the registry key, click on "Start" , enter the command "Regedit" and select OK. The
• Movie Studio

  46 answers, most recent on 4/10/2025

  RE: Stereo not supported - burning disc
  Thank you john for the suggestion. I exported a file as suggested and I was able to export it as H.264, on the 'edit' screen, importing that file back into MMS 2024 still throws up the same message in the 'burn' screen. I was also able to export via
• Photostory

  2 answers, most recent on 6/12/2025

  RE: Error "Cannot prepare WAV header"
  @Eleyan This thread is about Photostory and you are obviously using Music Maker so, although demonstrating a similar problem, is really irrelevant here. Hence your post has been hidden, with apologies. If you wish to ask for help with this from
• Movie Studio

  15 answers, most recent on 5/13/2025

  RE: Very high RAM usage even with a few slides
  @Willy-Pesnec, You indicated that you recently upgraded to MMS2025 from MMS2024. I assume you had no RAM issues or delay using MMS2024? Actually I never tested MMS2024 with over 1,000 pictures, so I never encountered this RAM usage issue with the
• Web Designer

  34 answers, most recent on 8/1/2025

  RE: Publishing to OVH Cloud
  Thank you. I thought I had made some progress. I used the 'publish website' function within Webdesigner and the site appeared to upload (having used my FTP password correctly from previous comments), however, nothing has appeared at the destination
• Movie Studio

  9 answers, most recent on 8/5/2025

  RE: MS 2025 New Update + Neat Video Update
  @johnebaker Thanks for that John. It seems an odd thing to fix as one can't copy a commercially encoded disc. Not sure where else you would encounter a 7.1 encoded file. [Edit]. I looked. No it was the image above that one in Roberto's prior post
• Music Maker

  5 answers, most recent on 5/9/2025

  RE: Velocity Midi
  @RICKde-HALE This very old thread was asking about MusicMaker; your question is about Samplitude and so is irrelevant here. Hence your post has been hidden. Please do not resurrect such old threads nor post to ask a question about a different
• Movie Studio

  18 answers, most recent on 11/30/2024

  RE: MPEG-4 codec problem
  I loaded all the extra content and still get this message: What should I do now? Thank you for your help.
• Video Pro X

  44 answers, most recent on 2/4/2025

  RE: Problem with exported DVD
  @AAProds @emmrecs Thanks for the clarification. So the joint BBC / Sci-Fi channel science fiction series set in the highlands DVD as seen here? Ray.  
• Movie Studio

  46 answers, most recent on 4/10/2025

  RE: Stereo not supported - burning disc
  That is rather annoying! ...Unfortunately for @BrenyC this is not an option, Brendan's Intel processor, the i5 processor 14400F does not have an integrated GPU..... So it looks like we are narrowing down the issue, is there a workaround? Would there
• Photostory

  2 answers, most recent on 2/9/2025

  Travel Maps route lines
  Hi, just wondered if anyone can confirm if there is anyway to create a route where sections of the journey have different coloured sections / lines? From what I’ve seen I think the colour of the line you start with has to be the same
• Music Maker

  16 answers, most recent on 11/13/2024

  RE: Music Maker update 33.0.2.12
  thanks however i need the patch for version 33.0.2.10 the link you sent was for 32.1.0. Sorry, my bad. That's the final patch for the previous product generation. I corrected the link above!
• Samplitude

  12 answers, most recent on 12/14/2024

  RE: New update is available for Samplitude Pro X8 and Pro X8 Suite
  Thank you again for your extensive and comprehensible feedback. I have passed it on to the relevant department in exactly the same way. With kind regards Your MAGIX Pro Audio Team
• Movie Studio

  35 answers, most recent on 5/7/2025

  RE: Is there a way to increase the cache?
  @Steve-Jones3743 Got it thanks, Is it supposed to do something? If not export as png from photoshop. PS I have no problem with that file, my PC isn't comparable but if there's a problem with a file or the software it still shows,. So others will