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Every time I try to load a plug-in I get an error message saying "Plugin does not support required connection." I have tried changing my audio driver settings in preferences and haven't had any luck. However, I did try a stereo flac file and the

SOUND FORGE

3 answers, most recent on 1/20/2026

RE: My Audiostudio16 all of a sudden failed to record.

Hi @Michael-Prindle, you can download the unpacked main (.exe) installer for SF Audio Studio 16

Photostory

One answer, on 5/9/2026

Program hang

Photostory Deluxe 2025 hangs at the intro screen and Task Manager has to end the program. Very annoying as the splash screen insists on running on top of other apps. I had no problem with the previous iteration. Running 64 bit Win11 Pro v. 25H2 on a

Movie Studio

6 answers, most recent on 2/1/2026

RE: Video Deluxe 2026 Could Not Find a Part of the Program

Also, in the interest of completion: I've done all the normal things you'd do here-- I'm pretty close to an expert in Windows Support and build my own machines. Windows 11 64-bit is up-to-date. I'm running the latest WHQL drivers for My Radeon 9070

Video Pro X

2 answers, most recent on 3/13/2026

[Solved] Intel Arc PRO B60 GPU causing white flickering exporting 4K video

Hi community and Magix, I recently up graded and built and new computer. Processor - Intel(R) Core(TM) Ultra 9 285K (3.70 GHz) Installed RAM - 128 GB (127 GB usable) System type - 64-bit operating system, x64-based

Music Maker

16 answers, most recent on 11/17/2025

RE: Magix music maker on linux mint

I also will add the computer info i used and such. # System Details Report--- ## Report details- **Date generated:** 2025-11-17 11:36:33 ## Hardware Information:- **Hardware Model:** ASUSTeK

Photostory

No answers, created on 7/2/2025

Impossibilité de visionner les anciens diaporamas pour PC.

En cliquant sur " start.hta " apparait le message suivant " This disc requires the use of an AciveX control which has failed to install properly. Select OK to try to allow to attempt to diagnose the problem, or Cancel to exit. " En cliquant sur OK,

Audio Cleaning Lab

11 answers, most recent on 2/24/2026

Need 2 files from Audio Cleaning Lab 10 cd distribution

I have replaced a flaky computer and I wish to move Audio Cleaning Lab 10 to the new PC, but the CD distribution is missing 2 files in the system folder. I considered upgrading to the latest Sound Forge 18 version, but it is missing at least 2

SOUND FORGE

8 answers, most recent on 2/4/2026

RE: Sound forge pro 18_plugin chain issue

Does this occur after saving the (Apply Fx Plug-in) FX Chain preset? On my system, after closing the chain window and reopening, the last used chain preset is loaded with all the last saved settings. OTOH, the timeline chainer stays active even when

Other products

No answers, created on 8/1/2025

New ASIO driver from Steinberg.

A new widely compatible ASIO driver has been released by Steinberg. For those that may be having to use an inboard sound chip or older sound card or one relying on the ASIO4ALL or Magix own ASIO driver, this new, more efficient driver, has at least

Other products

30 answers, most recent on 1/16/2026

RE: Topo maps broken in latest TRAVEL MAPS update

Hi there, can anyone help me with a problem /i sitting with: I struggle with my Travel Map Program It does one of two things And before I start to point out the problem, I use Travel Map last year as since October, many times with no problem. So

Photostory

6 answers, most recent on 10/19/2025

RE: mp4 Dateien werden nicht angezeigt

Dear Jeff, This did not help in this case. I have uploaded one of the files. The system info is below. The Video is a GoPro 6 file run over handbrake and then a colour corrector. It works fine with Photostory 2013. System information:Device Name

Movie Studio

7 answers, most recent on 2/20/2026

RE: Crashing in Windows 10

Has anyone got this message previously. I had Magix Movie Studio 2023 and got this message. I, wrongly, assumed that by getting the latest version Video DeLuxe 2026 last week, that it may solve the problem, but alas, I'm getting the same issue. It

Audio Cleaning Lab

One answer, on 7/25/2025

RE: Is there an upgrade to Audio & Music Lab Premium?

@jdloudon Sound Forge Audio Cleaning Lab 4 is the latest version. They just changed the name from Audio and Music Lab. I think you should be able to get an upgrade to it. By now, it's also pretty old, it's from 2021 and development has stopped and

Music Maker

13 answers, most recent on 10/21/2025

2024 2025 2026 none of them work and support are ignoring my tickets

I have been a user since 1998 and had 2025 working albeit slowly earlier this year. I upgraded to 2026 and the system froze so reinstalled 2025 that froze so reinstalled 2024 and that worked for a week but froze again today. I've done all the

Movie Studio

15 answers, most recent on 11/12/2025

RE: MPEG-4-Codec

Here is my Computer Spec Computer Profile Summary Computer Name: DESKTOP-N9NF9I3 (in WORKGROUP) Profile Date: 09 November 2025 20:56:31 Windows Logon: User Personal Home Use Only Operating System Windows 10 Professional (x64) Version 22H2 (build

Other products

One answer, on 2/14/2026

[Closed] Vegas Pro 23 HDR video rendering

Good lordt why is HDR rendering so damn hard....That aside and to get to the point, and yes I've tried googling, and yes my monitor is OLED. Pretty sure I've done everything rightHDR mode is set to HLGPixel Format is set to 32 bit Full RangeAces

ACID

7 answers, most recent on 9/22/2025

RE: Waves L3 Multi- & Ultramaximizer V16 can't be added, but visible

Hi, thanks for your ideas guys. Very kind of you! I tried what SP suggested; this didn't help. dray4co: your suggestion i'm not sure if i'm wrong but on the folder in ACID 9 i only have 4 files, while in ACID 11 i have 6 files (the 2 files i have

Movie Studio

69 answers, most recent on 8/10/2025

RE: Unable to import MKV files into Video deluxe 2026 Plus, Windows 10

@Gra_Ham @CubeAce @me_again @johnebaker @AAProds I downloaded the MKV file, but couldn't play it through the VDL2026 timeline. I received this error message: I use Shutter Encoder (64-bit portable version) as my conversion program. I've converted

Music Maker

3 answers, most recent on 2/1/2026

RE: Content MMM2026

Hello SP, In the meanwhile I found some more information. That answers all my questions. Thank you for your time. Features of Music Maker 2026 Premium License Key Components FeatureDescription SoundpoolsIncludes 3 Soundpools and 1 Collection of

ACID

3 answers, most recent on 11/17/2025

How to turn off LOOPING & Beat mapping in ACID PRO's Explorer

I'm using ACID PRO: 11.0.2 (Build 21) 64 bit.I am desperately looking for a way to either turn off loop playback and / or Beat matching and / or stretching of audio sample playback in the Explorer.Like every other ACID PRO user, I am simply trying

Video Pro X

One answer, on 12/16/2025

[Closed] Technical Issue – VEGAS Pro 16 not opening after Windows update

Hello I own a permanent license for VEGAS Pro 16 (VEGAS Pro 16.0). After a recent Windows update, the program no longer opens. It freezes at the “Creating windows…” loading bar and never progresses. System details: • Device: HP OMEN 15-ce0xx •

SOUND FORGE

6 answers, most recent on 12/9/2025

RE: reg custom fade scripts from old version not recognized by new reg

@Steve-p There was an old Sony Preset Manager tool. It lets you manage presets for Sound Forge and Acid. Preset Manager 2.0k Build 114 info https://web.archive.org/web/20150209065845/http://www.sonycreativesoftware.com/dl/dl.aspx?dwnid=115 Download

Movie Studio

14 answers, most recent on 11/15/2025

RE: Error Messages when trying to open MAGIX Video deluxe 2026 Prem

Microsoft Windows 11 Home (64-bit) 25H2 (10.0.26200) Processor Intel® Core™ i9-13900H Graphics Intel® Iris® Xe Graphics Audio Realtek High Definition Audio AVG Secure VPN