• Web Designer

  34 answers, most recent on 8/1/2025

  RE: Publishing to OVH Cloud
  @Timothy-Fisher @johnebaker Hi Tim, Glad to see that you got it working. Nice site. In my case, I got it working today, finally, with www under the root. The home/username/www did not work. I managed to create a subdomain and uploaded directly to
• Video Pro X

  18 answers, most recent on 6/29/2025

  RE: Magix Capture - Standalone program
  @Can-Dive Regarding the lack of smooth playback even with proxy files enabled or a post render of a section within a project as the latter misses tracks within that section and is still jerky. In short proxy files for me have become unusable and
• Samplitude

  20 answers, most recent on 10/27/2025

  RE: BorisFX managing Samplitude family of products now.....
  @Steve_GothAngel_ I'm under the impression that at least a big chunk of missing Vita instruments are the ones originally made or released by Best Service. I think Vita Accordions are based on Eduardo Tarilonte Accordions, Analog Synths 1 and 2 are
• Movie Studio

  70 answers, most recent on 9/19/2025

  RE: Reasonably affordable graphics card for Magix Movie Edit Pro Plus
  @CubeAce OK thnx goodnight I'm running two monitors one by HDMI, and a long horizontal monitor by Display port. I only have one GPU, they removed the AMD. I'll take it to someone else to test it to make sure it wasn't misdiagnosed. Sorry for the
• Rescue Your Videotapes!

  One answer, on 11/24/2025

  RE: dark picture, Magix Video Saver 2023 version.
  @Stefan-Trngren Gday Stefan, it is conceivable that different types of grabber have different default settings, and that, combined with your VCR, could well produce a darker image. I do a lot of VHS transfers and almost always need to adjust the
• Video Pro X

  29 answers, most recent on 9/13/2025

  RE: Kodak C330 audio
  Confirmed that HandBrake conversion to AAC audio works to get Magix Video Pro X16 to play QuickTime PCM audio. I used: Production Max Preset, MKV Format, H.265 Constant Framerate Same as Source, Placebo Encoder Preset, Average Bitrate 5926 kbit/s =
• Video Pro X

  6 answers, most recent on 7/13/2025

  RE: [Closed] It pauses
  @Billy-Green8845 Hi Billy, I see that your movie files are stored on Microsoft's OneDrive. It's possible you have a poor internet connection, or you've run out of space on OneDrive, causing things to slow down. You could try putting your movie
• Movie Studio

  5 answers, most recent on 7/8/2025

  RE: Upgrade or NOt ?
  @John-Dent Click these links to see what's new: https://www.magix.com/us/video-editor/video-deluxe/version-comparison/#c1833696 https://www.magix.com/us/video-editor/video-pro-x/product-comparison/#c1831011 It looks like new features are AI style
• Movie Studio

  3 answers, most recent on 10/29/2025

  Hardware acceleration affected by motherboard?
  Recently I had to replace a faulty ASUS Z490-P motherboard with a Gigabyte H510M board, having chosen the latter due to its compatibility with my existing RAM and CPU. I had a NVidia 1660Ti GPU in the original build, which I transferred to the new
• Web Designer

  8 answers, most recent on 12/9/2025

  RE: [Closed] login not recognised
  @Former user Ok, this basically means you registered the software to another e-mail address and currently cannot remember which one it was. Magix customer support should be able to tell you, under which e-mail address the software is registered and
• Movie Studio

  4 answers, most recent on 11/17/2025

  RE: Blank error dialogue box appears during MS2022 reinstall
  Hi John These are the main specs of my PC: Device:        Acer Aspire  C24-963Type:        Stand alone Home PC DesktopProcessor:    Intel(R) Core(TM) i5-1035G1 CPU @ 1.00GHz (1.20 GHz)Installed RAM:    32.0 GB (31.8 GB usable) System type:    64-bit
• SOUND FORGE

  6 answers, most recent on 12/9/2025

  RE: reg custom fade scripts from old version not recognized by new reg
  @Steve-p There was an old Sony Preset Manager tool. It lets you manage presets for Sound Forge and Acid. Preset Manager 2.0k Build 114 info https://web.archive.org/web/20150209065845/http://www.sonycreativesoftware.com/dl/dl.aspx?dwnid=115 Download
• Samplitude

  20 answers, most recent on 10/27/2025

  RE: BorisFX managing Samplitude family of products now.....
  Thank you all for your info I too am shocked at this situation as I too have purchased and collected many vita instruments and plugins over the years. Boris say Id have to use my x8 or earlier to access any instruments purchased via music maker. So
• Off topic

  160 answers, most recent one hour ago

  RE: Magix support has not responded to support tickets for months
  I need answers to specific questions from our IT Security Team related to our desire to upgrade to Vegas Pro 23. One of my employees has been working on this for months. She was assigned this ticket number ****, but MAGIX closed the ticket without
• SOUND FORGE

  9 answers, most recent on 10/16/2025

  RE: Problem activating Sound Forge 9 using new method
  @rick-a My guess is that your serial number is registered under your Sony customer account. Try entering the e-mail address and password you used when Sound Forge was still with Sony. They transferred all customer accounts and licenses to Magix
• Web Designer

  34 answers, most recent on 8/1/2025

  RE: Publishing to OVH Cloud
  @browj2 Hi John . . . . I would like to know from OVH why two of the three count as sites. . . . The account name.cluster051.hosting.ovh.net is for FTP transfers (uploads) only, ie the URL address to which your site is uploaded via FTP and breaks
• Movie Studio

  9 answers, most recent on 8/10/2025

  RE: Is MS 2026 really any better?
  @Pete-Lowland Hi, TTS and STT in Movie Studio, Video Deluxe, Video Pro X are from Microsoft, which is why you find the same voices in ClickChamp. You can subscribe to MicroSoft Azure to get the TTS features for free (there is a big yearly limit) if
• Movie Studio

  70 answers, most recent on 9/19/2025

  RE: Reasonably affordable graphics card for Magix Movie Edit Pro Plus
  @Tusk Hi. Again I would like to see some images from your Task Manager. This time from your project drive HDD. Is it an external drive? What are the drive's specs? What type of USB port is it plugged into if external? If internal, again we need
• SOUND FORGE

  15 answers, most recent on 5/8/2026

  RE: Unable to Activate SF18 Pro after a reformat of my computer
  @px41 Apparently, you registered SF 18 Pro under a different e-mail address under which you purchased it. Otherwise it would be listed in your customer account. This also explains Error -24. It could be as simple as a typo you made back when
• Movie Studio

  69 answers, most recent on 8/10/2025

  RE: Unable to import MKV files into Video deluxe 2026 Plus, Windows 10
  @Gra_Ham Well done on the MediaInfo. The video codec is "MPEG 4 Visual", which is unusual. The framerate is also unusual at 30.068. Lastly, the audio might be causing issues, being Joint Stereo. A recode may be needed to get it to open in Magix. VLC
• Video Pro X

  17 answers, most recent on 6/13/2025

  RE: VPX 17 - project folder - transferring clip from list to timeline
  @browj2 Thanks for your feedback. It looks like the "PTF one second bug" has been fixed. They just need to fix the "Send to Timeline" arrow button and it should be good to go.😀 I noticed the Ratings field, but like you, I'm not sure how it gets
• Rescue Your Videotapes!

  7 answers, most recent on 12/19/2025

  RE: Lines in digitized VHS
  @MovieEditorr Maybe next model of MAGIX Video Saver should include signal booster? This could be accomplished with two USB cables, one for power and one USB 3.0 for data transfer. It's not really a function of low signal. It's just the nature of
• Movie Studio

  47 answers, most recent on 8/24/2025

  RE: "Takes" functionality
  @Pete-Lowland Thanks for testing and confirming @me_again I confirm your findings. Using your workflow of dragging the take to the Program Monitor allows the ability to trim the Take before moving it to the timeline. You also found another bug which
• Movie Studio

  15 answers, most recent on 11/12/2025

  RE: MPEG-4-Codec
  I thought I had put the info my Profile under Signature. Ill have a look again. Here is the  MediaInfo data for the firsts Video: GeneralComplete name                            : G:\Videos\Lin\On USB\2-054 Shib3 P1of2.MP4Format