• Video Pro X

  6 answers, most recent on 7/13/2025

  RE: [Closed] It pauses
  It was easier said than done. But Thanks very much.🙂 For those that are wondering. I have a brand new PC (win 11) I did not know it comes with OneDrive installed and working. It seems that my installation of Magix went to OD so filled it up. So
• Music Maker

  16 answers, most recent on 1/12/2026

  RE: Midi keyboard not playing live
  @Alex-Kirkwood Like mentioned before, you need to make sure that the Focusrite ASIO driver is selected in the Music Maker program settings.. If you click on the Advanced button next to the driver selection you'll open the Focusrite ASIO control
• SOUND FORGE

  7 answers, most recent on 3/13/2026

  RE: Sound Forge Audio Studio 17
  @Rod-Devonshire But I think I might move over to Adobe Audition as my go-to audio editor now :) Slightly OT, but as someone who uses Audition v26 regularly (or at least tries to) do be aware there are a number of users, myself included, who are
• Movie Studio

  10 answers, most recent on 11/9/2025

  RE: program crash trying to extract audio to txt file for use as sub title
  @spuddy13 Hi Brian SRT files are for direct import when uploading video, the srt is uploaded separately, to YouTube and Vimeo. Video deluxe cannot import srt files and create the titles. If the final video is going to be uploaded to YouTube see this
• Movie Studio

  16 answers, most recent on 9/5/2025

  RE: Blu-ray media created playback issue. Image bounces/jitters
  @calamar Hi . . . . 60min long takes more than 8 hours . . . GPU encoding enabled . . . GPU acceleration was disabled . . . . This would suggest the CPU is doing all the encoding. What is the specification of your computer system including Windows
• Movie Studio

  One answer, on 9/3/2025

  [Closed] MTS video files - no audio in MOVIESTUDIO 16
  Hi there, I am wondering if someone can help me, it's hopefully an easy and straightforward enough fix. I have a lot of mts files from my CANON camcorder that I am wanting to edit in moviestudio 16 with and I have the video files playing perfectly
• SOUND FORGE

  14 answers, most recent on 8/29/2025

  RE: where is spectralayers pro??
  I returned the SoundForge 18 purchase for a full refund. It wasn't just the Specralayers thing, the app itself was crashing everywhere. Magix support was no help at all (except to promptly refund my money). I have SoundForge 12 Pro since it came out
• Music Maker

  7 answers, most recent on 6/25/2025

  RE: How do I cancel my subscription so it doesn't automatically renew?
  @Sebastian-Biel Możesz również spróbować skontaktować się z infoservice@magix.net i powiedzieć im, że chcesz anulować. Obecnie nie mam Loops Unlimited, nie wiem, gdzie dokładnie to było pokazane, ale na pewno był przycisk do anulowania na ekranie
• Movie Studio

  69 answers, most recent on 8/10/2025

  RE: Unable to import MKV files into Video deluxe 2026 Plus, Windows 10
  Thanks for your various replies - really helpful and feeling we are getting somewhere. I tried downloading MediaInfo again and it worked perfectly - and your instructions helped a lot - but for whatever reason it seems the thing I downloaded
• Off topic

  159 answers, most recent one hour ago

  RE: Magix support has not responded to support tickets for months
  I need answers to specific questions from our IT Security Team related to our desire to upgrade to Vegas Pro 23. One of my employees has been working on this for months. She was assigned this ticket number ****, but MAGIX closed the ticket without
• SOUND FORGE

  11 answers, most recent on 1/21/2026

  RE: Licenses for songs used from Sound Forge
  @John-Couto Hi See this topic. Respond to the claimants that the EULA for the Software and its Contents ie Soundpool loops, does not ascribe exclusive Copyright ownership to the user of those loops, they only have a licence to use these
• Movie Studio

  7 answers, most recent on 2/20/2026

  Crashing in Windows 10
  Has anyone got this message previously. I had Magix Movie Studio 2023 and got this message. I, wrongly, assumed that by getting the latest version Video DeLuxe 2026 last week, that it may solve the problem, but alas, I'm getting the same issue. It
• SOUND FORGE

  10 answers, most recent on 10/11/2025

  RE: MP3 files skipping / glitching when opened ...
  @Bill-Fike If I understood you correctly, this also happens with pure WAV files? That's odd. You can try to reset the program settings under the File menu. But I'm not sure this will help, because it happens both in Sound Forge Pro 16 and Sound
• Photostory

  20 answers, most recent on 2/28/2026

  RE: Photostory 2026, "RC String 8875 not found"
  @David-Robinson5527 Hi To report a bug use the Support option at the top of this page, scroll down to the bottom of the page and select Send email then follow through the dialogs. I have sent a report along with a link to this topic and an image of
• Movie Studio

  25 answers, most recent on 10/8/2025

  RE: Issues with MAGIX Video deluxe 2026 Plus
  @stephen-logsdon Hi and welcome to the forum. The issue you are having is not related to those of this topic, and as such has been hidden, this is considered as hijacking another users topic. . Please create a new Post and include more information
• SOUND FORGE

  13 answers, most recent on 8/8/2025

  RE: Can't register SF-7b even with the key
  Thanks for the continued help. The program installs just fine, and it's under a Sony folder in C: Everything normal there. The program opens normally and functions, except that I keep getting the "26 days left" message. It started with 30 days, and
• Movie Studio

  25 answers, most recent on 8/7/2025

  RE: Any decent support for Insta360 videos yet?
  @johnebaker @AAProds While the video is "legible", it's the proprietary metadata contained inside the .insv file that is the issue. I agree, it would be great if the three Magix editors could import the .insv files directly but there must be a
• Movie Studio

  30 answers, most recent on 9/24/2025

  RE: No sound from combined files
  @emmrecs Hi Jeff . . . . The screen you show is not the normal Export screen . . . . The image is showing the dialog you get after selecting the Export option top right of MMS/VDL and select to Output as video file. @Yoshinori-Tokuda Hi Can you hear
• SOUND FORGE

  4 answers, most recent on 9/20/2025

  RE: Soundforge Pro 18 automatically changing the sound of my files
  @Dave_W Don't edit MP3 files. Always convert them to WAV first or enable in the Sound Forge program preferences to proxy compressed file formats. MP3 is used as an end consumer format for playback. My guess is, that editing MP3 files in modern
• Movie Studio

  5 answers, most recent on 7/20/2025

  RE: MP4 problems
  @Anthony-Sferlazza Sorry to hear about this problem but you need to give us a LOT more information if we are to have any chance of being able to help you. First, exactly which version of Movie Studio do you have? Then, please read this pinned post
• Photostory

  One answer, on 5/9/2026

  RE: Program hang
  @James-Warters Hi In order to help you with this issue we need more information: Do you log in to the laptop with a local user account, or a Microsoft account? If a Microsoft account and you are using OneDrive, this may be the cause of the issue.
• Other products

  3 answers, most recent on 7/13/2025

  RE: Prodad Hide v2 - I can't stop the auto play.
  @Clinton-Peck Hi. The slower the frame rate the less work the program and your computer has to do. You don't need the program to use as many frames ahead and behind to help replace the background. The more static the camera and the more the
• Video Pro X

  29 answers, most recent on 9/13/2025

  RE: Kodak C330 audio
  @nicolesharp100 Hi Thansk for the video clip. Quicktime does not help with this video. . . . . Otherwise I was using 3X 20 FPS = 60 FPS and 4X 11.025 kHz = 44.1 kHz for integer multiples of the original settings from Kodak . . . . That is not how
• Movie Studio

  5 answers, most recent on 7/8/2025

  Upgrade or NOt ?
  I hope this message finds you well. I am writing to inquire about the upgrade options and benefits available after recently purchasing both MAGIX Movie Studio Suite 2025 and MAGIX Video Pro X16. I’ve been enjoying the features and performance of