• SOUND FORGE

  8 answers, most recent on 4/21/2026

  RE: Play head disappearing in SF18 Pro
  Hi Rick, I'll try resetting the cache tonight when I go home (I only have 18 Pro on my home editing PC) and see if that works. I'm not majorly comfortable editing the registry, so if it comes to it, I'll reboot to solve the problem each time it
• Movie Studio

  70 answers, most recent on 9/19/2025

  RE: Reasonably affordable graphics card for Magix Movie Edit Pro Plus
  @Reyfox Hi Tony. Where does it say that for Magix software? Or does that only apply to AMD graphics? If so it appears the CPU's GPU is already not being detected or used by the software. Or do you mean Windows should also not be seeing it? I have
• SOUND FORGE

  7 answers, most recent on 1/31/2026

  RE: Can't save sound recordings from vinyl rsestoration tool as mp3
  @Michael-Parton Hi Does the work around in this topic help? . . . . This a repeat request for assistance. . . . This topic would appear to be your first post, do you have another forum account? John EBForum Moderator  
• SOUND FORGE

  6 answers, most recent on 7/30/2025

  RE: No registration number after buying soundforge 18
  This product does not save text Hi @buddy-w, I am not sure what you want to do but you can create Markers and/or Regions with text names. A Regions list, names and timeline locations (Name-Start-End-Length) can be copied to the clipboard as text.
• ACID

  No answers, created on 11/25/2025

  Mix down file size - Acid Music 9.0 compared to Acid Music 11.0
  Hi, I have upgraded from Acid Music 9.0 to 11.0. I have noticed that when I mix down my tracks to stereo (using Render As), the file I get has more gigabytes than the mix down from Acid Music 9.0. I usually mix down to mp3. Still the disparity is
• Other products

  5 answers, most recent on 9/30/2025

  RE: Independence Pro 3.5
  I still think that there is an issue with HP computers as it has been mentioned here and elsewhere. When I was in contact with Florian at support I went through every iteration to load the samples and removing the software etc…. His suggestion was
• Movie Studio

  4 answers, most recent on 8/22/2025

  RE: Program fonts
  @me_again HI Andy . . . . Does VDL 2026 have a larger icon? . . . . There is no change in the text size, however some icons can be enlarged see video below, this applies to all versions of MEP/MMS/VDL and VPX since, IIRC, 2018. John EB
• Other products

  32 answers, most recent on 5/30/2026

  RE: HOW TO CONTACT SUPPORT VIA EMAIL OR PHONE PLEASE
  @Freida-Jeter Hi . . . . I am unable to reactive this program on my new PC . . . . Assuming you are referring to Photostory easy Version 2.0.1.54 and you want something similar, the nearest program to the one you had is Photostory Deluxe which is
• Movie Studio

  5 answers, most recent on 11/22/2025

  RE: Image playback freezes after a couple seconds
  @Joshua-Pyle Hi. Thanks for the detailed reply. I think you may not have enough free space on your C: drive for the program to produce the temp files it needs to make while running. That would cause freezing and / or stuttering. I would suggest
• Movie Studio

  6 answers, most recent on 7/3/2025

  RE: Video Deluxe 2026 initial testing bugs (?)
  Hi @johnebaker in vpx17 trial
• Movie Studio

  20 answers, most recent on 10/9/2025

  RE: Video files not loading
  @Vincent-OBrien Hi Thanks for the info, the error message: . . . . Error in module mx dec mf audio x64.dll . . . . Is a known issue with some video files which have the audio encoded in a 'non standard' or not supported for the video and file
• Photostory

  One answer, on 9/11/2025

  RE: Photo files
  @Robertr238 Hi HEIC is not a supported format. The images need to be convverted to a supported format eg JPG. The iPhone should have an app already installed or available from the Apple store for the conversion and possible colour
• Movie Studio

  15 answers, most recent on 9/26/2025

  RE: MAGIX Video deluxe 2026-encoding failed
  @AAProds Hi Al The folder Jeff mentioned is the first half, ie render all the video files needed, of a 2 stage burn process, it is the second stage, the actual burn, whether to disc or ISO file, that creates the correct folder structure from the
• Movie Studio

  44 answers, most recent on 9/12/2025

  RE: some objects cannot be moved on the timeline. Others can...
  @Alfns Hi Thanks for the image, however we need to see the full time line, as well as all the tracks, use the icon indicate in the image below to adjust the view of the timeline to its full length, select the video clip, that you tried to move shown
• Photostory

  3 answers, most recent on 10/3/2025

  RE: Photo showing up that is not there
  @Cory-Whiteman Hi The intrusive image is probably on a lower track which you cannot see in Storyboard mode. Switch to Timeline mode, clicking the indicated button (1), see image below, and look through the lower tracks, using the slider (2) to move
• Music Maker

  4 answers, most recent on 10/1/2025

  Missing download-links after upgrade paid purchase.
  Hi,Anybody having the same experience as I have had? Paid for the 2025 Music Maker Ultimate upgrade and received a copy of the invoice marked as paid. No email with the download links etc. as noted after payment and no response from support the last
• Video Pro X

  18 answers, most recent on 6/29/2025

  RE: Magix Capture - Standalone program
  @browj2 Hi John The error message would suggest that mumaeasy, ie 'Music Maker Easy' which is the 'Music editor', that is installed with VPX, cannot be found, or there is an issue, with the audio editor specified in the program settings. The
• Off topic

  One answer, on 5/22/2026

  RE: saying hello
  Hi and welcome to the forum. There are many experienced users of the program here who can help with any issues you have or 'how to' questions.. In case of technical difficulties see this topic for what is required before posting.  Providing some
• Movie Studio

  30 answers, most recent on 9/24/2025

  RE: No sound from combined files
  @emmrecs Hi Jeff . . . . The screen you show is not the normal Export screen . . . . The image is showing the dialog you get after selecting the Export option top right of MMS/VDL and select to Output as video file. @Yoshinori-Tokuda Hi Can you hear
• Movie Studio

  12 answers, most recent on 11/15/2025

  RE: Speech to text
  @JRH Hi . . . . You'd think they'd include a few free minutes with the download to get you started . . . They do, at the time of posting this comment, it is currently per edition: Plus - 1 hour Premium - 2 hours Premium 365 - 6 hours Do note that
• Off topic

  163 answers, most recent 6 hours ago

  RE: Magix support has not responded to support tickets for months
  but as a normal forum user, I cannot tag him or send him a private message to ask for help. His account doesn't appear on the tag list and there is no button for a private message. It seems like you're able to do this as a moderator? @SP. My
• Movie Studio

  16 answers, most recent on 9/5/2025

  RE: Blu-ray media created playback issue. Image bounces/jitters
  @AAProds Hi Al . . . . . Whoever put in that part probably used the wrong words . . . . Agreed, the formats tables are also confusing/confused over HD, FullHD and UHD. 1920x1080p 25fps is a standard Bluray format when using the MPEG-2 codec option,
• Photo & Graphic Designer

  2 answers, most recent on 6/26/2025

  RE: Resizing images with Magix Photo Designer 7
  @joserobles1941 Hi Assuming you are printing multiple images. In the program settings, Units tab, change the Default units to cm, and if you have not done so, turn on the Rulers bar. You may also find turning on Show grid and Snap to grid options
• Movie Studio

  7 answers, most recent on 9/29/2025

  RE: in Movie studio 2025, how can I combine audio tracks from wmv
  @jeremy-smith, @emmrecs Hi From the image it looks like the WMV video clip has Surround Sound encoded audio, in which case you need to either: Apply the same effect to all 3 audio tracks  Ungroup the audio from the video and delete the 2 lower