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@Scott-Wright, @AAProds Hi Looking through the German section of the forum, this issue has been occurring randomly for seversl years. The solution is to uninstall and re-install the program, and remove all the fragments, files and folders and

Video Pro X

6 answers, most recent on 7/13/2025

RE: [Closed] It pauses

Hi, I know you've reinstalled, uninstalled OD etc,, 👍 So just for anyone else. My files on (C) drive show as if they're in OneDrive but that is now just a folder destination on my PC, I've signed out of OD & disabled it in Start-up -

Music Maker

3 answers, most recent on 8/25/2025

RE: Music maker very slow since latest update

@Silas-deJong If you need multiple seconds after each click before the program responds, there is something running in the background that likely has access to the Windows clipboard and stays in conflict with Music Maker. Like already mentioned,

Movie Studio

11 answers, most recent on 12/4/2025

RE: Corrupted Audio

Thanks! I fixed it, but didn't identify the exact problem.* More chirps: extreme breaks in volume (decrease) with static sounds there. No continuous 'brr.' Note, my mix/EQ is not good, though no peaks at all (top at about -3db; typically

Off topic

7 answers, most recent on 6/8/2026

RE: [Closed] Magix canceled my subscription after accepting my payment.

Your subscription has beed paid until 4th of June. After that last period it the autorenewal stopped because BorisFX is now the owner of these products. We cannot sell it anymore. You should have get information via email from the new owner also

Movie Studio

14 answers, most recent on 3/26/2026

RE: Hardware Rendering

@Carl-Johansson when was the last time that you cleaned out the dust from everything inside your PC? Or replaced the CPU thermal paste with quality thermal paste? My computer specs are in my Signature below. I built my PC myself. I've been doing

Video Pro X

4 answers, most recent on 8/15/2025

RE: Reset programme settings to default. How to reinstall after restart.

@George-Monaghan Hi In order to help you with the export issue we need more information and clarification: The full error message and codes given by VPX 16 Did the reset fix the export issue? If so then reloading the backup copy made on reset is

Movie Studio

9 answers, most recent on 10/24/2025

RE: Movie Sudio 2025 developed a strange behaviour

@me_again Hi Andy Is the video 3D (Stereo), digging deeper on GoPro formats I found, they actually bought out Cineform for their 3D/Stereo Hero camera. . . . . that file that isn't loading anymore, the long German name, something to do with Magix

Music Maker

8 answers, most recent on 5/30/2026

RE: Licence Document

@Ward-Ron Hi . . . . I have Royalty Free Licenses for the Tracks I've made . . . . A 'Royalty free' licence, is one that you do not have to pay a royalty fee to use, this is the standard licence you get with the program, it does not allow you to

Video Pro X

29 answers, most recent on 9/13/2025

RE: Kodak C330 audio

I still get strange errors from Magix when trying to import files from HandBrake. MP4 H264 AAC says "QuickTime is not installed. QuickTime must be installed in order to play this file." MKV H264 AAC says "An unknown error has occurred. No media

Movie Studio

One answer, on 12/25/2025

[Video Delxue 2026 premium] always crashes during export

Hi, I've tried to export my movie to multiple formats, with gpu and gpu or none at all, but the program keeps crashing. No error messages, just the program is not responding and then closing itself. Probably you're going to ask for the log file, but

Movie Studio

16 answers, most recent on 12/23/2025

RE: No video only sound

@Odd-Aagesen Hi. As far as I'm aware, that version of Windows that comes with the product is made for Soc type processors, as are those versions of the VLC and Media Player apps. To date, only the Da Vinci Resolve video editor has been adapted to

Movie Studio

21 answers, most recent on 10/18/2025

RE: Why Chromma key - gives additional collours on video ? Why

@badbob Hi . . . . I try to darken very bright areas of the subject in my video . . . . Movie Edit Pro has limited effects, which do not introduce colour artefacts as the Chroma key does. Have you tried using the Gamma effect, which is a nonlinear

Video Pro X

9 answers, most recent on 6/26/2025

RE: Difficulty Downloading Content Pack- Video Pro X17

Thanks for coming alongside, CubeAce. You're a breatyour system. I've already loaded that and all the tick boxes are empty. Here's what I'm seeing under Extra Effects. There's the download icon for proDAD Hide V2 (which has already been downloaded

Movie Studio

22 answers, most recent on 10/11/2025

RE: Serial Number Problem with Video Deluxe2026 Trial

@GeeGee Hi . . . . Are you saying that if I'm importing 1920 x 1080 original clips, my GPU still won't cope with the process satisfactorily? . . . . All processing will be done by the Intel Core i5 8400 processor, and depending on what effects eg

SOUND FORGE

15 answers, most recent on 3/29/2026

RE: Error Message -24

Hi @Darryl-Mason, you might try deactivating and reactivating Sound ForgeYou can access this via the MAGIX Service Center.- Log in to your Magix account using the email address and password you used when SF was initially registered- Click on "My

Other products

4 answers, most recent on 12/20/2025

RE: Strange error message with Photo Manager Deluxe

@Linda-Lawson Hi . . . . I have it set that all files in the images folders are also stored locally so it shouldn't really be grabbing them from the cloud . . . . Unfortunately that is not enough. When editing, the program creates support files, in

Movie Studio

20 answers, most recent on 10/9/2025

RE: Video files not loading

@Vincent-OBrien Hi . . . . I now have succeeded with the Analysis but I cannot copy it to Mediainfo . . . . Does MediaInfo now look something like this example. If so, right click in the text are and click Select all .The text will have a blue

Movie Studio

36 answers, most recent on 7/14/2025

RE: Video Deluxe 2026 website

@CubeAce Hi Ray . . . . If you reside in one of the other supported language country versions of the program and log in accordingly, do they get their own forums? No, they end up here. . . . Try the following, select another language, eg Spanish,

Movie Studio

36 answers, most recent on 7/14/2025

RE: Video Deluxe 2026 website

@Reyfox Oh, it's worse than that. If you reside in one of the other supported language country versions of the program and log in accordingly, do they get their own forums? No, they end up here. Not on the German forum where they could also get to

Video Pro X

13 answers, most recent on 6/19/2025

RE: plugin NewBlue Infinite Looks

@Marvin-Mueller Sorry to hear about the problems you're experiencing (and you do seem to be the only person posting about ALL your plugins not working with VPX 16 - by the way, there is no such thing as the Premium version of VPX16, there is only

SOUND FORGE

4 answers, most recent on 7/23/2025

RE: Sound Forge 17.02 not starting correctly

Hi @Jeff-Saylor, You could try resetting Sound Forge, which is typically done through the 'File> "Reset all preferences and clear cached data" command. But since Sound Forge will not open to access the 'File' menu, hold down the 'Ctrl+Shift' keys

Movie Studio

24 answers, most recent on 9/20/2025

RE: Inserting a clip on the timeline

@Pete-Lowland Hi, at the bottom of the preview window are 3 buttons, Single Objects - that doesn't do anything & sounds like that's what your in. Single Track & All Tracks will move the objects on the timeline as you wish Edit, Sorry just

MAGIX

34 answers, most recent on 3/31/2026

RE: New "owners/developers" of Sequoia, Samplitude and Music Studio.

@emmrecs Hi, I had started off a reply with my thoughts and disappointments on all of this but I'll just reply to your last post. The link to the "new'" forum is in the email that has a big button link to Join the Boris FX Community. It has my email