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  • Movie Studio
    4 answers, most recent on 11/13/2025
    RE: custom shortcut keys
    Thank you John I learned now that when using the shortcut key "R" in the edit page, the RECORDING SOURCE SELECTION interface open. I can open this page from within the edit page when I changed the "R" shortcut with the custom "M" shortcut as
  • Movie Studio
    8 answers, most recent on 7/29/2025
    RE: Text to Speech conversion
    Hi all, Thanks for the reactions, most appreciated. The version of VDL26 I bought (just a few weeks ago) is 25.0.1.248. I also downloaded the offered extra content and checked on the available updates. Yes I know how to use the hub and I am logged
  • ACID
    16 answers, most recent on 4/27/2026
    RE: ntdll.dll - ACID doesn’t start
    For several weeks I’ve had a problem. ACID Pro 11 won’t start. The following message appears: Problem Description   Application Name:    ACID Pro 11.0   Application Version: Version 11.0.2 (Build 21)   Problem:             Unmanaged Exception
  • Movie Studio
    6 answers, most recent on 2/1/2026
    RE: Video Deluxe 2026 Could Not Find a Part of the Program
    Sadly, I tried this. Didn't work. Removed all the files / folders and the registry keys. No luck. For fun, I removed 2026 and went back to 2025. Same issue. Clearly, there's some software conflict with an otherwise stable, happy Windows 11 install.
  • ACID
    One answer, on 1/21/2026
    RE: ACID PRO 11 Waves L2 and Ozone can not open
    @JOHN-CHEN1085 We're currently discussing the same problem in another topic. Please try the steps here: 1. Install Sound Forge Pro 18 or Music Maker 2026 (install the free trial version in case you don't own a full version) 2. Go to Local Disk C:
  • Audio Cleaning Lab
    22 answers, most recent on 8/3/2025
    RE: Webradio
    @dave-l Let us make sure that your computer can record itself. For this, you need virtual recording devices like 'Stereo Mix' or 'What you hear'. For this, press the Windows key and R on your keyboard to open the Run window, then type mmsys.cpl and
  • Movie Studio
    6 answers, most recent on 2/1/2026
    RE: Video Deluxe 2026 Could Not Find a Part of the Program
    @Scott-Wright, @AAProds Hi Looking through the German section of the forum, this issue has been occurring randomly for seversl years. The solution is to uninstall and re-install the program, and remove all the fragments, files and folders and
  • Video Pro X
    6 answers, most recent on 7/13/2025
    RE: [Closed] It pauses
     Hi, I know you've reinstalled, uninstalled OD etc,, 👍 So just for anyone else. My files on (C) drive show as if they're in OneDrive but that is now just a folder destination on my PC, I've signed out of OD & disabled it in Start-up -
  • Music Maker
    3 answers, most recent on 8/25/2025
    RE: Music maker very slow since latest update
    @Silas-deJong If you need multiple seconds after each click before the program responds, there is something running in the background that likely has access to the Windows clipboard and stays in conflict with Music Maker. Like already mentioned,
  • Movie Studio
    11 answers, most recent on 12/4/2025
    RE: Corrupted Audio
    Thanks! I fixed it, but didn't identify the exact problem.* More chirps: extreme breaks in volume (decrease) with static sounds there. No continuous 'brr.' Note, my mix/EQ is not good, though no peaks at all (top at about -3db; typically
  • Off topic
    7 answers, most recent on 6/8/2026
    RE: [Closed] Magix canceled my subscription after accepting my payment.
    Your subscription has beed paid until 4th of June. After that last period it the autorenewal stopped because BorisFX is now the owner of these products. We cannot sell it anymore. You should have get information via email from the new owner also
  • Movie Studio
    14 answers, most recent on 3/26/2026
    RE: Hardware Rendering
    @Carl-Johansson when was the last time that you cleaned out the dust from everything inside your PC? Or replaced the CPU thermal paste with quality thermal paste? My computer specs are in my Signature below. I built my PC myself. I've been doing
  • Video Pro X
    4 answers, most recent on 8/15/2025
    RE: Reset programme settings to default. How to reinstall after restart.
    @George-Monaghan Hi In order to help you with the export issue we need more information and clarification: The full error message and codes given by VPX 16  Did the reset fix the export issue? If so then reloading the backup copy made on reset is
  • Movie Studio
    9 answers, most recent on 10/24/2025
    RE: Movie Sudio 2025 developed a strange behaviour
    @me_again Hi Andy Is the video 3D (Stereo), digging deeper on GoPro formats I found, they actually bought out Cineform for their 3D/Stereo Hero camera. . . . . that file that isn't loading anymore, the long German name, something to do with Magix
  • Music Maker
    8 answers, most recent on 5/30/2026
    RE: Licence Document
    @Ward-Ron Hi . . . . I have Royalty Free Licenses for the Tracks I've made . . . . A 'Royalty free' licence, is one that you do not have to pay a royalty fee to use, this is the standard licence you get with the program, it does not allow you to
  • Video Pro X
    29 answers, most recent on 9/13/2025
    RE: Kodak C330 audio
    I still get strange errors from Magix when trying to import files from HandBrake. MP4 H264 AAC says "QuickTime is not installed. QuickTime must be installed in order to play this file." MKV H264 AAC says "An unknown error has occurred. No media
  • Movie Studio
    One answer, on 12/25/2025
    [Video Delxue 2026 premium] always crashes during export
    Hi, I've tried to export my movie to multiple formats, with gpu and gpu or none at all, but the program keeps crashing. No error messages, just the program is not responding and then closing itself. Probably you're going to ask for the log file, but
  • Movie Studio
    16 answers, most recent on 12/23/2025
    RE: No video only sound
    @Odd-Aagesen   Hi. As far as I'm aware, that version of Windows that comes with the product is made for Soc type processors, as are those versions of the VLC and Media Player apps. To date, only the Da Vinci Resolve video editor has been adapted to
  • Movie Studio
    21 answers, most recent on 10/18/2025
    RE: Why Chromma key - gives additional collours on video ? Why
    @badbob Hi . . . . I try to darken very bright areas of the subject in my video . . . . Movie Edit Pro has limited effects, which do not introduce colour artefacts as the Chroma key does. Have you tried using the Gamma effect, which is a nonlinear
  • Video Pro X
    9 answers, most recent on 6/26/2025
    RE: Difficulty Downloading Content Pack- Video Pro X17
    Thanks for coming alongside, CubeAce. You're a breatyour system. I've already loaded that and all the tick boxes are empty. Here's what I'm seeing under Extra Effects. There's the download icon for proDAD Hide V2 (which has already been downloaded
  • Movie Studio
    22 answers, most recent on 10/11/2025
    RE: Serial Number Problem with Video Deluxe2026 Trial
    @GeeGee Hi . . . . Are you saying that if I'm importing 1920 x 1080 original clips, my GPU still won't cope with the process satisfactorily? . . . . All processing will be done by the Intel Core i5 8400 processor, and depending on what effects eg
  • SOUND FORGE
    15 answers, most recent on 3/29/2026
    RE: Error Message -24
    Hi @Darryl-Mason, you might try deactivating and reactivating Sound ForgeYou can access this via the MAGIX Service Center.- Log in to your Magix account using the email address and password you used when SF was initially registered- Click on "My
  • Other products
    4 answers, most recent on 12/20/2025
    RE: Strange error message with Photo Manager Deluxe
    @Linda-Lawson Hi . . . .  I have it set that all files in the images folders are also stored locally so it shouldn't really be grabbing them from the cloud . . . . Unfortunately that is not enough. When editing, the program creates support files, in
  • Movie Studio
    20 answers, most recent on 10/9/2025
    RE: Video files not loading
    @Vincent-OBrien Hi . . . . I now have succeeded with the Analysis but I cannot copy it to Mediainfo . . . . Does MediaInfo now look something like this example. If so, right click in the text are and click Select all .The text will have a blue
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