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Hi Have you raised a support ticket or sent an email to infoservice@magix.net? Yes. Of course. A few days (week?) ago..... but still no answer. Did you try dragging a LUT onto a video clip in MEP 2021? It does have Movie Looks so may support the

Movie Studio

6 answers, most recent on 7/3/2025

RE: Video Deluxe 2026 initial testing bugs (?)

Hi, without considering plugins, that is, just natively, have you found anything that does not exist or has been improved in VDL 2026 compared to previous versions? (This is because I downloaded VPX 17 on another machine that is much faster than my

Video Pro X

29 answers, most recent on 9/13/2025

RE: Kodak C330 audio

@nicolesharp100 Hi. The last version of QuickTime for Windows still works on the latest version of Windows. I have it installed with no problems. Whether Magix will take advantage of that for your videos or not I don't know. You can only try. It's

Samplitude

One answer, on 10/25/2025

[Closed] Samplitude can't find Melodyne

Hi! I recently upgraded to Samplitude 2025 (Boris) and it works well, but not Melodyne. I have Melodyne Assistant 5 activated and it works standalone but within Samplitude it doesn't. On objects created in Samplitude Pro X8 and given ARA plugin

Video Pro X

9 answers, most recent on 12/10/2025

RE: I burn a disc , but it only burns 24 of 37 minutes each time. Unsure a

@JIM-MAXIM Hi @emmrecs good catch on the file locations. If you must use OneDrive then remove the Magix folder from syncing with the cloud. See this Microsoft article if you do not know how to do this. John EB

Movie Studio

4 answers, most recent on 8/17/2025

RE: Align other audio tabs to this track

@gerard-vieules Hi . . . . . 00033 doesn't align with 0005 . . . . The Align other audio objects to this track only works when both audio tracks in the video contain the same audio content eg the two video files are from 2 cameras, simultaneously

Movie Studio

25 answers, most recent on 10/8/2025

RE: Issues with MAGIX Video deluxe 2026 Plus

@DarkWestern Hi. You can use the beginning and end range markers to export the exact locations to begin and end your render so it does not have to be the whole video, it could just be the intro for instance to use in another video later. Just choose

Movie Studio

One answer, on 7/23/2025

RE: [Closed] Issue Accessing Previously Purchased Sony Product – Serial Number Prob

@soyoun-park Hi and welcome to the forum - albeit the wrong one. Vegas products, except for Magix Movie Studio 18 and later versions, have their own forum, link is at the bottom of this page, I would suggest you post your question there There should

Movie Studio

16 answers, most recent on 4/26/2026

RE: GL Transitions ?

@Reyfox Hi, Is the Pixelan plugin for Vegas really OFX? Or does applying the transition just apply the default transition and to change it, you have to open the Pixelan interface as in the Magix nle's? I never tried them in Vegas. Pixelan made

Movie Studio

16 answers, most recent on 4/26/2026

RE: GL Transitions ?

@idd-2016 Hi I know of only 2 mainstream video editors which support OpenGL 'shader injection', and neither of them are Magix, or former Magix, products. Other software such as FFMPEG and Blender can utilise GL Transitions with video. Looking at the

Photostory

One answer, on 4/23/2026

RE: Loss of orientation in Slideshow Maker 2

@Peter-Widt Hi The issue you are having would suggest the images are from a mobile phone and were taken in different orientations, ie some are vertical (portrait) and others horizontal (landscape), or if from 2 different devices, one of is a mobile

Off topic

One answer, on 1/18/2026

RE: [Closed] I am not able to purchase DVD Architect 7.O

@Giuseppe-Mendola Hi I have removed your email address from your comment. Please do not post private/confidential information, eg contact details, serial or order numbers etc. The forum which is a public forum open to anyone. DVD Architect is no

Audio Cleaning Lab

5 answers, most recent on 3/4/2026

RE: Download fails for Audio Cleaning Lab MX

@Martin-Sauser Hi, I suggest that you try out Sound Forge Audio Cleaning Lab 4 first and review the problems that I have indicated in the following video. These problems don't cause much more than an annoyance. SpectraLayers Elements has to be used

Movie Studio

9 answers, most recent on 10/17/2025

RE: can someone help me remove dog barking and a car racing up the street

@Reyfox @spuddy13 Hi. MMS and VPX do not support vst3 unless you wish to use it in Stand alone mode which would mean having to sync the audio back into the video. You would need a supporting host program like Vegas Pro to use within an NLE video

Video Pro X

One answer, on 7/14/2025

RE: [Closed] Want to update to Sony Vegas 22 - but download it on to a new computer

@tracey-harvey Hi and welcome to the forum - albeit the wrong one. Vegas products, except for Magix Movie Studio 18 and later versions, have their own forum, link is at the bottom of this page, I would suggest you post your question there There

Movie Studio

2 answers, most recent on 11/29/2025

Download from Cloud Import Fails

Hi, I get random behavior from the Download function in Stock Media on Magix Hub. A few have worked, now they are very intermittent. I try closing software, logging out of my account, etc. When I click on Download (either resolution), it says

Movie Studio

3 answers, most recent on 1/13/2026

RE: Settings - CPU or GPU - Video Delux Premium 2026

@SHANE-KOHUT Hi As I mentioned in your previous topic there is an issue with the Nvidia drivers 591.xxx, there will be no hardware acceleration for the h.264 and h.265 video file formats if you export to either of these formats. Do ensure that the

Movie Studio

21 answers, most recent on 10/18/2025

RE: Why Chromma key - gives additional collours on video ? Why

@badbob Hi Which version number of Movie Edit Pro are you using, see under Help, About MAGIX Movie Edit Pro? The use of Chroma key on an image or video on track 1 of the timeline as shown in your images is unusual, what is the purpose of Chroma key

Other products

One answer, on 1/8/2026

RE: I keep getting Error Code 24 so can’t authenticate the product

@Jackie-Daniels Welcome to the Magix user to user forums. Where exactly did you purchase the software? From what you write I assume this may be from a previous owner? If so, that owner must advise Magix that he/she has sold the product to you and

Movie Studio

8 answers, most recent on 10/10/2025

Video Deluxe 2026 Premium

Hi I'm fairly new to this and gradually getting to grips with things, but I'm stuck. I would like to add an effect to a video segment to make it appear like a piece of old film. I have am mp4 of the effect I would like to use, so I guess my question

Movie Studio

22 answers, most recent on 1/7/2026

RE: Unable to capture audio during Screen Recording -Video Deluxe 2026 Plu

@CubeAce Hi Ray, Or maybe the 'feature' was just dropped and not a bug but a planned cut I'll go with Occam's razor - simply whoever programmed the thing didn't understand these things and no one who did was left. All that happens is that mono sends

SOUND FORGE

2 answers, most recent on 6/16/2025

RE: stretch a note 2 more beats

Hi @Sheryl-DeMott, Copy/Paste? Can you upload an example to a file sharing site (like Google drive or Dropbox).When I need to extend a sustained note (at the end of a song for instance), I typically use"Process> Time> 'elastique Timestretch".

Video Pro X

25 answers, most recent on 2/11/2026

RE: Cannot start VPX17 by double-clicking on MVP file

@browj2 Hi John, An addition to my previous answer. If the program you want isn't listed in the menu, scroll all the way down and click "Choose an app on your computer." Go to C:\Program Files\MAGIX\Video Pro X17 and click on video_pro_x.exe; this

Movie Studio

9 answers, most recent on 7/31/2025

RE: How long does it take for customer support to respond?

Hi @webfrit, You can deactivate the Boris plug-in by activating a video clip on the timeline and then going to Effects > BCC Key and Blend > BCC Chroma Key Studio. Double-click Apply Effect > License. You can now deactivate BCC Chrome Key