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Off topic
One answer, on 1/18/2026
RE: [Closed] I am not able to purchase DVD Architect 7.O
@Giuseppe-Mendola Hi I have removed your email address from your comment. Please do not post private/confidential information, eg contact details, serial or order numbers etc. The forum which is a public forum open to anyone. DVD Architect is no
Music Maker
2 answers, most recent on 4/18/2026
RE: YouTube uploads
Hey SP. Thank you very much for such an in-depth explanation.It's a shame it's not easy-peasy to simply add my music for others to hear. There's always some sort of catch. There's no money related to my music as its only a hobby. My music has been
Video Pro X
7 answers, most recent on 8/21/2025
RE: Import boosted video from Pixel-phone gives error
@GerritOut Hi . . . . It is boosted by Google-Photos to 8K , 30fps, 170175 kbps . . . . To clarify, the Pixel 10 actually records at 4K UHD (3840*2160). The 8K video is achieved using Video Boost which is a Googles cloud-based AI upscaling
Rescue Your Videotapes!
20 answers, most recent on 11/23/2025
RE: Windows does not find drivers for the video grabber usb device
@Atte-Tahvanainen Hi . . . . black K0065 . . . . The drivers for this device are no longer available from Magix. If you have an install disc: In Device Manager, right-click on each of the Video Grabber entries, in turn, and choose the option to
Video Pro X
12 answers, most recent on 10/25/2025
RE: ProX will not write to DVD DL discs
@CubeAce @johnebaker There seems to be a marked reticence amongst Burner manufacturers to assert that their Burner will work with DVD+R DL and/or DVD-R DL discs. As far as I can tell, this is my external burner
Other products
One answer, on 3/2/2026
[Closed] Vegas Pro 23.0
Hello,On November 22, 2025, I purchased Vegas Pro 23.0. I mentioned earlier that my computer was freezing and that I could manage to use the program. I asked for advice on what to do. At some point, I received an email informing me that the ticket
Movie Studio
9 answers, most recent on 10/17/2025
RE: can someone help me remove dog barking and a car racing up the street
@Reyfox @spuddy13 Hi. MMS and VPX do not support vst3 unless you wish to use it in Stand alone mode which would mean having to sync the audio back into the video. You would need a supporting host program like Vegas Pro to use within an NLE video
Movie Studio
4 answers, most recent on 1/22/2026
RE: Terrible website
@Jiayi-Xu These are user to user forums, not any contact for Magix staff so your question is highly unlikely to receive any official reply here, sorry. If you did not receive an email confirmation of your purchase then you will not have been
Movie Studio
3 answers, most recent on 1/13/2026
RE: Settings - CPU or GPU - Video Delux Premium 2026
@SHANE-KOHUT Hi As I mentioned in your previous topic there is an issue with the Nvidia drivers 591.xxx, there will be no hardware acceleration for the h.264 and h.265 video file formats if you export to either of these formats. Do ensure that the
Movie Studio
3 answers, most recent on 10/15/2025
RE: [Closed] advanced Options
@Michael-Fowler Welcome to the Magix user to user forums. Unfortunately, your first post here is very much lacking in detail! First, exactly which version of MS do you have? If it is version 17 or earlier, please read this pinned post. If you ahve
Movie Studio
2 answers, most recent on 11/29/2025
Download from Cloud Import Fails
Hi, I get random behavior from the Download function in Stock Media on Magix Hub. A few have worked, now they are very intermittent. I try closing software, logging out of my account, etc. When I click on Download (either resolution), it says
Movie Studio
22 answers, most recent on 1/7/2026
RE: Unable to capture audio during Screen Recording -Video Deluxe 2026 Plu
@browj2 I think that we established when it first came out, that the new Screen Capture Mode in Magix Capture did not and could not capture audio. John, yes, sorry, I was referring to the screen recorder on the red button. I see that the spinning
Movie Studio
8 answers, most recent on 10/10/2025
Video Deluxe 2026 Premium
Hi I'm fairly new to this and gradually getting to grips with things, but I'm stuck. I would like to add an effect to a video segment to make it appear like a piece of old film. I have am mp4 of the effect I would like to use, so I guess my question
SOUND FORGE
8 answers, most recent on 1/26/2026
RE: Non functioning Sound Forge / no response from support
@Rod-Devonshire No Magix staff is active here. We are just users like you. The only recommendation I can make is that you should make sure you send a reminder to your latest open ticket every two or three days, don't wait a week without doing
Movie Studio
22 answers, most recent on 4/9/2026
RE: MS re-names every new import to the name of the last saved project!
@Apollo89x Hi . . . . "Importing" footage into the MS program, regardless of whatever the footage's file-name is :: MS display's it's file name (within the MS program) as being the file name of the last saved project. . . . . Do you mean the Movie
Movie Studio
26 answers, most recent on 8/24/2025
RE: MAGIX Video deluxe 2026 Premium MPEG_4 Activation problems
I'm about to re-install Windows 11 Pro on a new NVME. It's been several years, and Windows, for some reason, seems to get "funky" over time. 24H2 will not install, but there are some issues with solid states drive controllers with that build and
Video Pro X
9 answers, most recent on 1/20/2026
No output option at 100fps for 4k-100fps video
I'm still using VPX 14 which will load and edit my 4K-100fps video, but will not output at 100fps! I've tried to change the movie output settings manually to 100fps, but VPX 14 will not accept this change and forces the output frame rate to only
Movie Studio
47 answers, most recent on 8/24/2025
RE: "Takes" functionality
@Bol Rob, recoding of, especially, old SD footage simply for easier access is not desirable. And unless you delete the source file, your video storage requirements will increase dramatically if you do make snippets of your source file/s. Secondly,
Off topic
163 answers, most recent on 6/12/2026
RE: Magix support has not responded to support tickets for months
@Steve-Jones3743 The information you've just posted refers to the hosting of users web sites previously hosted by Magix as part of their Magix Online service, i.e., they created their sites using either Magix or Xara web designer products and then
Movie Studio
8 answers, most recent on 7/29/2025
RE: Text to Speech conversion
Hi all, The small 2 minutes project I used to get a feel of what Magix can do with AI used STT and TTS "Maarten" (a Microsoft voice) and used <1200 characters, thus that cannot be the problem. To me it seems that VDL includes the TTS
Movie Studio
69 answers, most recent on 8/10/2025
RE: Unable to import MKV files into Video deluxe 2026 Plus, Windows 10
@AAProds Hi Al What effects/enhancements do you typically apply to upscaling from SD to HD or FullHD to improve the image quality? Without using 3rd party plugins, pre or post processing outside of the video editor, I find MMS/VDL and VPX are
Movie Studio
48 answers, most recent on 9/29/2025
RE: Weird issue with using Smart Copy/Smart Render in MEP 2019 Premium
@AAProds Hi Al, . . . . "Smart Copy successful." . . . The full line is 'Export with Smart copy successful' The text in the results box tells you what it determined what it needs to do and did, in both it is 'render' How long was the movie, and the
Movie Studio
48 answers, most recent on 9/29/2025
RE: Weird issue with using Smart Copy/Smart Render in MEP 2019 Premium
@jak.willis Interesting. The cynic in me says that Magix had problems with Smart Copying and Rendering and have tightened up on the file compliance, so much so it won't even smart copy one of it's own AVCHDs in the latest versions. @AAProds Well
SOUND FORGE
38 answers, most recent on 9/16/2025
RE: MP3 conversion glitches
What are the general length/duration) of the files you are encoding Paul .. if that makes any difference? What are the attributes of the master PCM (wave) files, so I can try to duplicate the behavior. A MediaInfo readout would be good. If you do
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