• Movie Studio

  One answer, on 5/11/2026

  [Closed] CRM files
  Hi.I use Vegas pro for about 10 years. Since 2022 i use Canon R5C. Why not provide yet suport for editing CRM files??
• Movie Studio

  31 answers, most recent on 4/16/2026

  RE: Video deluxe 2026
  @ImTerribleAtThis HI The image (?) you posted above is not appearing, can you try posting the image again. John EB
• Off topic

  13 answers, most recent on 2/27/2026

  RE: Payment not received email
  @riley-colwell @Tom_Sp Hi Tom Thanks for reaching out. Stephen Forum Moderator
• SOUND FORGE

  2 answers, most recent on 5/6/2026

  RE: SF Audio Studio 10 won't finish install.
  Hi @Dave-Casey, did you use the new activation procedure here:https://forum.borisfx.com/t/activation-of-older-software-published-by-sony-creative-software-pre-2016/21181
• Off topic

  13 answers, most recent on 2/27/2026

  RE: Payment not received email
  @riley-colwell Hi Please provide an update once issue is sorted. Stephen Forum Moderator
• SOUND FORGE

  15 answers, most recent on 5/8/2026

  RE: Unable to Activate SF18 Pro after a reformat of my computer
  @SP. @px41 Hi I didn't see his recent response to my request for assistance in another post, I probably did not click follow said post. But please bear in mind Tom is a very busy man more so with all the changes happening at Magix. Ps I am on leave
• Other products

  32 answers, most recent on 5/30/2026

  RE: HOW TO CONTACT SUPPORT VIA EMAIL OR PHONE PLEASE
  @browj2 Hi John, Thanks for that! Obviously, I didn't read far enough down that page! Jeff
• Off topic

  159 answers, most recent 6 hours ago

  RE: Magix support has not responded to support tickets for months
  @SP. Hi Thanks for the heads-up, indeed a normal user account cannot PM or Tag a member of Magix staff. John EB
• Movie Studio

  6 answers, most recent on 2/1/2026

  RE: Video Deluxe 2026 Could Not Find a Part of the Program
  @Scott-Wright Hi Are you using a Microsoft account to login and OneDrive? John EB
• Off topic

  8 answers, most recent on 5/12/2026

  RE: Software Specifications
  @Reyfox, @PATIENT-X, @ericlnz Hi Tony, Stephen, Eric The system requirement options for VDL, VPX etc are now available on the Magix website. John EB
• Video Pro X

  3 answers, most recent on 3/17/2026

  RE: add-ons
  @Antonio-Marte Hi Assuming the order confirmation email is not sufficient, you will have to email infoservice@magix.net. John EB
• Movie Studio

  3 answers, most recent on 11/28/2025

  Hi I am new to Magix
  I still have a lot to learn from you
• MAGIX

  34 answers, most recent on 3/31/2026

  RE: New "owners/developers" of Sequoia, Samplitude and Music Studio.
  @set Hi Your very welcome and all the best to you in your new adventures. Stephen 😉 Forum Moderator
• Music Maker

  20 answers, most recent on 4/5/2026

  RE: Music Maker 2026 Frozen at SetViews during startup
  @SP. Hi, I just tried rebooting with 2 monitors, no change. Rebooting with 1 monitor, no change. John CB
• Off topic

  159 answers, most recent 6 hours ago

  RE: Magix support has not responded to support tickets for months
  @emmrecs Hi Jeff Users of the forum can see and click the active link, however there is no option to 'Write a message'. John EB
• Photostory

  17 answers, most recent Yesterday

  RE: Unable to start Photostory de luxe 2025 and 2026 after changing comput
  @bdesha Hi What happens if you run Photostory (PS), both versions, in Administrator mode - right click the shortcut to select this option, each time to run PS John EB
• Off topic

  159 answers, most recent 6 hours ago

  RE: Magix support has not responded to support tickets for months
  @Michael-McNeilHi Magix did not take your money?Walmart did, so you will need to contact them who you paid for said item. Stephen Forum Moderator
• Off topic

  159 answers, most recent 6 hours ago

  RE: Magix support has not responded to support tickets for months
  @emmrecs @johnebaker @SP. Hi John, Jeff Thats why I have been tagging Tom on behalf of the users. Stephen Forum Moderator
• Movie Studio

  One answer, on 11/26/2025

  RE: Neat Video update to 6.0.9
  @me_again Hi Andy, Thanks for the heads-up! Jeff
• SOUND FORGE

  10 answers, most recent on 12/5/2025

  RE: Error Code 24. Just bought and installed.
  Hi SP. I bought the software directly from Magix yesterday and recieved links directly from Magix also.
• Off topic

  13 answers, most recent on 2/27/2026

  RE: Payment not received email
  @riley-colwell Hi Thanks for the update and thanks to Tom for his assistance, at least you ended up with a positive outcome more so under the circumstances. Ps if you do have any issues in the future and hopefully you do not, as it was a Vegas
• Movie Studio

  31 answers, most recent on 4/16/2026

  RE: Video deluxe 2026
  @me_again Hi Andy. The site has been pretty much unreachable for me all day. Even now it is taking minutes to load a page. Ray.
• Off topic

  159 answers, most recent 6 hours ago

  RE: Magix support has not responded to support tickets for months
  @PATIENT-X Hi Stephen, Yes, and they probably used AI to make the replies.😁 John CB
• Off topic

  40 answers, most recent on 1/26/2026

  RE: [Closed] Does Magix have customer support?
  Hi I received a response from Magix yesterday that they were looking into it. Stephen Forum Moderator